2015 Buick Verano

TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO TWINS BUICK GMC (614-515-4194, LOCATED AT 960 MORSE RD, COLUMBUS, OH 43229) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE'S PAINT IS DAMAGED. UNDER NORMAL SUN EXPOSURE, THIS VEHICLE HAS EXTREME HAIRLINE SCRATCHES THROUGHOUT. I HAVE TAKEN MY CAR TO THE DEALERSHIP AND WANT TO BLAME THIS ON ANIMALS. I DO NOT OWN ANIMALS THAT CLIMB ON MY CAR. ON HOOD, ROOF, AND TRUNK.THE REST OF THE CAR IS PERFECTLY FINE, WHICH IS STRANGE. I HAVE ENCOUNTERED MORE THAN 10 CARS WITH THE SAME ISSUE. THERE IS NO REASON THAT A 4 YEAR OLD CAR, WITHIN NORMAL SUN CONDITIONS, SHOULD HAVE ITS PAINT DETERIORATE AT THIS RATE. IT IS EMBARRASSING AND THE DEALERSHIP REFUSES TO REPAINT. I STILL HAVE THE NOTE ON THE CAR.

I PURCHASED MY BUICK VERANO ON 12/29/2017. DURING THE FIRST WHILE DRIVING MY ELETRICAL SYSTEM JUST SHUT DOWN ABOUT 2-3 TIMES. IN THE SECOND YEAR IT STARTED HAPPENING MORE OFTEN WHILE MAKING A TURN OR JUST GOING AROUN ANOTHER VEHICLE. FROM JULY TO AUGUST THE ELECTRICAL SYSTEM SHUT DOWN ABOUT 5 TIMES IN ABOUT A 5 WEEK SPAN WHICH MADE IT VERY HARD TO STEER THE VEHICLE AND ALL OF THE RADIO SCREEN SHUT DOWN ALSO. THIS ISSUE HAS ME WORRIED BECAUSE AT HIGH SPEEDS IF THIS HAPPENS IT WILL BE VERY HARD TO CONTROL THE VEHICLE. I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. HAS THE CAR DEALERS ACKNOWLEDGE THIS ISSUE AND WHAT DO THEY RECOMMEND TO DO?

THE LIGHTS ON THE DASHBOARD WORK, AND NEARLY EVERY SERVICE LIGHT AND MESSAGE POPS UP. NONE OF THE GAUGES ON THE DASHBOARD WORK INCLUDING THE SPEEDOMETER AND GAS METER. THE TURN SIGNAL WORKS BUT DOESN'T SHOW IT INSIDE THE CAR. THE RADIO HAS TO BE TURNED ON MANUALLY WHEN GETTING IN AND OUT OF THE CAR. THE RADIO WILL RANDOMLY SHUT OFF WHEN DRIVING. I'VE BEEN SENT AWAY FROM DEALERSHIPS BEFORE WITH NO ANSWER CLAIMING THAT ALL MODULES ARE GIVING A READING SO THEY DO NOT KNOW WHAT THE PROBLEM IS. MY CRUISE CONTROL HAS SHUT ITSELF OFF A COUPLE OF TIMES WHILE DRIVING. THIS CAR IS A 2015 AND IS FAR TO NEW TO BE DEALING WITH A SAFETY HAZARD LIKE THIS.

TL* THE CONTACT OWNS A 2015 BUICK VERANO. WHILE PARKING AT A RESTAURANT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE LUNGED MORE THAN FIVE FEET ACROSS TWO CONCRETE CURBS AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

WHILE PARKED AND WHEN VEHICLE IS RUNNING AND EITHER FRONT OR REAR PASSENGER DOORS ARE OPENED THEN CLOSED AFTER BEING SEATED IN THE PASSENGER SIDE FRONT SEAT, AN INTERMITTENT DIC MESSAGE STATES"SERVICE AIR BAG. THE INDICATOR LIGHT STAYS ON FOR A FEW MINUTES THEN GOES OFF. ALSO RECEIVED ON-STAR DIAGNOSTIC ALERT MESSAGE. HAD VEHICLE SERVICED AT DEALERSHIP 4-9-19. NO TROUBLE CODES CAME UP ON OBD READER. CAR RETURNED TO ME ON 4-10-19. ON 4-16-19,PROBLEM REOCCURRED SAME CIRCUMSTANCES, NO ON-STAR ALERT MESSAGE THIS TIME. LIGHT STAYED ON LONGER THEN CLEARED. WHEN ENTERING GARAGE FOR MY APARTMENT BLDG, WHICH IS ON A SLIGHT INCLINE, DIC AND INDICATOR LIGHT CAME ON AGAIN AND REMAINED. I PARKED MY VEHICLE AND SHUT IT OFF. I WAITED A COUPLE OF MINUTES AND RESTARTED THE VEHICLE. BOTH THE DIC MESSAGE AND AIR BAG WARNING INDICATOR LIGHT CAME BACK ON. I SHUT THE ENGINE AND CONTACTED THE DEALERSHIP. I WAS TOLD BY THE DEALERSHIP THAT IT WOULD BE DIFFICULT TO DIAGNOSE THE ISSUE UNLESS I ARRIVE THERE WITH THE CONDITION OCCURRING AT THE TIME I WAS THERE. THE CLOSEST DEALERSHIP IS ABOUT 35 MINUTES DRIVING TIME FROM MY HOME.