NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
101 reports123,000 miles · Nov 19, 2018
Engine
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO COULTER BUICK (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 666-7397) WHERE THE …
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TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO COULTER BUICK (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 666-7397) WHERE THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
NHTSA ODI #11152499
118,000 miles · Sep 28, 2018
Unknown Or Other
WHILE DRIVING TO MY DESTINATION. THE SILVER LEVER THAT YOU PUSH IN TO SHIFT THE GEARS COMPLETELY FELL OUT IN MY HAND AND THE PIECE THAT HOUSES THE SPRING FOR THE LEVER. I COULD NOT PUT THE CAR IN PARK OR CUT THE CAR OFF.
NHTSA ODI #11132197
119,000 miles · Sep 11, 2018
Service Brakes
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE OPERATING THE VEHICLE, A GRINDING NOISE WAS PRESENT WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO DEMONTROND BUICK (14101 NORTH FREEWAY, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE BRAKE MECHANISM PIN FAILED AND CAUSED THE FRONT PASSENGER SIDE BRAK…
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TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE OPERATING THE VEHICLE, A GRINDING NOISE WAS PRESENT WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO DEMONTROND BUICK (14101 NORTH FREEWAY, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE BRAKE MECHANISM PIN FAILED AND CAUSED THE FRONT PASSENGER SIDE BRAKE PAD TO WEAR EXCESSIVELY AND UNEVENLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.
NHTSA ODI #11128722
104,500 miles · Sep 4, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THE RADIO TURNS OFF AND ON, A STABILITRAK WARNING SOMETIMES COMES ON, THE VEHICLE LOSES POWER AND THE CAR TURNS OFF WHICH THEN LOCKS THE STEERING AND THEN THE CAR WILL TURN BACK ON BY ITSELF. THIS HAPPENS INTERMITTENTLY WHEN DRIVING IN TOWN, ON THE HIGHWAY, TURNING, AT ANY SPEED, REGARDLESS OF WHETHER THE GAS TANK IS FULL/LOW, …
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THE RADIO TURNS OFF AND ON, A STABILITRAK WARNING SOMETIMES COMES ON, THE VEHICLE LOSES POWER AND THE CAR TURNS OFF WHICH THEN LOCKS THE STEERING AND THEN THE CAR WILL TURN BACK ON BY ITSELF. THIS HAPPENS INTERMITTENTLY WHEN DRIVING IN TOWN, ON THE HIGHWAY, TURNING, AT ANY SPEED, REGARDLESS OF WHETHER THE GAS TANK IS FULL/LOW, WITH AND WITHOUT ANY ACCESSORIES PLUGGED IN, AND REGARDLESS OF THE OUTSIDE TEMPERATURE. THIS ISSUE MAKES THE CAR VERY UNSAFE TO DRIVE AND IT IS SCARY WHEN THIS HAPPENS. FIRST OCCURRENCE WAS 8/3/18.
NHTSA ODI #11124240
57,600 miles · Aug 26, 2018
Electronic Stability Control (esc)
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE WENT TOTALLY DEAD WITH NO WARNING
NHTSA ODI #11122423
44,000 miles · Aug 23, 2018
Air BagsCrashInjury
TAKATA RECALL 7/31/2018 T BONE ACCIDENT BY DRIVER WHO RAN STOP SIGN SUSTAIN HEAD INJURIES AND CONCUSSION BLACKOUT TAKEN TO HOSPITAL BY AMBULANCE FROM INJURIES AIR BAGS DID NOT DEPLOY UNDER MEDICAL CARE
NHTSA ODI #11121990
90,000 miles · Aug 16, 2018
Electrical SystemEngineSeat Belts
RADIO SHUTS ON AN OFF AS I DRIVE. THE ENGINE SHUTS OFF WHILE DRIVING AND I HAVE TO PULL OVER TO A SAFE AREA, IT'S SO SCARY AND UNSAFE.
NHTSA ODI #11120517
Mileage unknown · Jun 27, 2018
Power Train
MY SHIFT CABLE DISENGAGED FROM THE TRANSMISSION SHIFT LEVER AND I AM NOT ABLE TO SHIFT GEARS WHICH MEANS I AM NOT ABLE TO DRIVE MY CAR. THIS IS UNACCEPTABLE, I HAVEN'T EVEN HAD MY CAR FOR A YEAR AND I AM NOT ABLE TO DRIVE IT NOW BECAUSE THE LEVER IS BROKEN. CAN SOMEONE PLEASE FIX THIS, MY CAR SHOULD HAVE A RECALL ON THAT.
NHTSA ODI #11104254
Mileage unknown · Jun 21, 2018
Electronic Stability Control (esc)Power TrainUnknown Or Other
STABILITYTRAK CAME ONE ALSO MY AIR CONDITIONING STOPPED WORKING AND MY TRANSMISSION IS VIBRATING AND MY BACK UP CAMERA HAS DETECTION.
NHTSA ODI #11102930
123,000 miles · Jun 7, 2018
Engine
ENGINE CUT OFF WITH NO WARNING SIGN, SYMBOL WHILE DRIVING DOWN THE ROAD. COASTED OFF THE ROAD, HAD VEHICLE TOWED TO MECHANIC. TOOK THREE QUARTS OF OIL TO REGISTER ON STICK. OIL AND FILTER WAS CHANGED ABOUT A MONTH AND A HALF AGO. AGAIN, NO LOW OIL PRESSURE, ENGINE SERVICE LIGHT, ETC. NO WARNING JUST STOPPED RUNNING. WAS ON…
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ENGINE CUT OFF WITH NO WARNING SIGN, SYMBOL WHILE DRIVING DOWN THE ROAD. COASTED OFF THE ROAD, HAD VEHICLE TOWED TO MECHANIC. TOOK THREE QUARTS OF OIL TO REGISTER ON STICK. OIL AND FILTER WAS CHANGED ABOUT A MONTH AND A HALF AGO. AGAIN, NO LOW OIL PRESSURE, ENGINE SERVICE LIGHT, ETC. NO WARNING JUST STOPPED RUNNING. WAS ON A RURAL ROAD, HAD THIS HAPPENED ON THE INTERSTATE OR HIGHWAY IT WOULD HAVE BEEN HORRIBLE. THE MECHANIC SAYS THE ENGINE HAS LOST COMPRESSION AND RECOMMENDS A NEW MOTOR. DEALERSHIP AND MANUFACTURER SAY NO WARRANTY LEFT ON THE VEHICLE AND NO RECALLS FOR THIS VEHICLE HAVE BEEN ISSUED.
NHTSA ODI #11100455
Official recalls
6Nov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Dec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Sep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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