2014 Buick Verano

TL* THE CONTACT OWNS A 2014 BUICK VERANO. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE FORWARD COLLISION SENSOR FAILED TO WORK SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE FAILURE MILEAGE WAS 3,800. UPDATED 4/15/15*CN

HAD CONTINENTAL TIRE BLOW OUT ON REAR PASSENGER SIDE OF 2014 BUICK VERANO WITH 1,096 MILES. I WAS DRIVING APPROXIMATELY 20 MPH IN THE CITY. I HAD TO PULL OFF THE ROAD AND WAIT FOR ROADSIDE ASSISTANCE TO INSTALL SERVICE TIRE AND THEN TOOK IN NEXT DAY FOR REPLACEMENT AT MY COSTS. $225 FOR ONE TIRE AND LOW MILEAGE. WAS TOLD THIS IS COMMON WITH THE CONTINENTAL TIRES. FEEL IT IS A SAFETY ISSUE CONSIDERING I WAS TOLD BY SEVERAL PEOPLE, THESE TIRES DO THIS IF THEY HIT A POT HOLE, A CURB OR ANY TYPE OF BUMP. ALSO WAS TOLD I COULD BUY A TIRE WARRANTY. SORRY BUT I'M OVER 50 AND NEVER HEARD THAT I COULD BUY TIRE INSURANCE BECAUSE THE PRODUCT HAS A REPUTATION FOR WHAT HAPPENED. I FEEL RIPPED OFF AND NOT TOLD ABOUT THE PROBLEMS WHEN I GOT THE BUICK VERANO. I DON'T HAVE $225 EVERYTIME I HIT A POT HOLE WHICH I DIDN'T EVEN HIT! *TR

WHILE DRIVING AT APPROX 70 MPH MY KNEE BUMPED THE KEY/IGNITION AND THE CAR TURNED OFF. I BELIEVE THE KEY ACTUALLY TURNED IN THE IGNITION. THIS APPEARS TO BE THE RESULT OF THE COMBINATION OF THE LOCATION OF THE IGNITION SWITCH, THE DESIGN OF THE KEY FOB AND THE KEY CHAIN AND TAG THAT THE RENTAL CAR COMPANY USES. I WAS DRIVING ON THE INTERSTATE IN MODERATELY HEAVY TRAFFIC. I HAD THE CRUISE CONTROL ENGAGED SO MY FOOT WAS NOT PRESSING THE ACCELERATOR. I HAD THE SOLE OF MY SHOE FLAT ON THE FLOOR AND MY KNEE BENT. I WAS APPROXIMATELY 3 HOURS INTO A LONG TRIP AND IDLY SHIFTED MY POSITION. SOMEHOW THE KEY CHAIN, FOB, 2ND KEY AND TAG HAD ALIGNED IN SUCH A WAY THAT MY KNEE WAS ABLE TO BUMP THEM AND APPLY ROTATIONAL LEVERAGE IN SUCH A WAY AS TO TURN THE KEY FROM ON TO OFF. FORTUNATELY, I WAS IN THE LEFT LANE ON A RELATIVELY FLAT/STRAIGHT SECTION OF INTERSTATE AND THERE WAS A WIDE PAVED SHOULDER. I PUT ON MY FLASHERS, MOVED ONTO THE SHOULDER AND WAS ABLE TO STEER AND BRAKE WELL ENOUGH TO STOP THE CAR SAFELY. I WAS THEN ABLE TO RESTART THE CAR AND CONTINUE. I HAVE PICTURES AVAILABLE OF THE KEY FOB/CHAIN ARRANGEMENT. *TR

THIS IS SECOND INCIDENT OF SAME FAILURE; OF CAR STOPPING RUNNING WHILE DRIVING ON FREEWAY. ( ODI#10606705) THE LOCATION AND EASE OF TURNING THE CAR OFF WHILE IN MOTION IS VERY UNSAFE. I WAS GOING APPROXIMATELY 73 MPH WHEN I REACHED UP TO REDIRECT THE LEFT CENTER AIR VENT AWAY FROM ME. IN TURNING THE WHEEL FOR CONTROL OF AIR SPEED UNDOUBTEDLY MY KNUCKLE GRAZED THE ON/OFF STARTER BUTTON AND THE CAR ODOMETER TOOK AN IMMEDIATE DROP TO ZERO. AS I STATED BEFORE YOU CANNOT PUT THE CAR IN PARK OR NEUTRAL, STEP ON THE BRAKE PEDAL AND RESTART THE CAR AT INTERSTATE SPEED. I REENACTED THIS IN MY NEIGHBORHOOD AT SLOW SPEED AND THE SAME THING HAPPENS. THE ON/OFF BUTTON SHOULD NOT BE IN A GROUP WITH ALL THE OTHER BUTTONS, IT SHOULD BE PLACED OFF TO THE SIDE AND SEPARATED FROM THEM BY A SECTION OF DASHBOARD MATERIAL. THIS IS A VERY SHOCKING EXPERIENCE AND ONE THAT IS TOTALLY UNEXPECTED! I CAN SEE WHAT COULD OCCUR IF A PERSON WERE IN HEAVY TRAFFIC AND COULD NOT GET OUT OF THE WAY OF SEMI'S ETC. PLEASE LET BUICK KNOW ABOUT THIS DEFECT !!!!! *TR

DRIVING ON THE FREEWAY, I INADVERTENTLY LIGHTLY BRUSHED ACROSS THE ENGINE START STOP BUTTON WHILE REACHING TO TOUCH SOMETHING ON THE NAVIGATION SCREEN. THE CAR IMMEDIATELY TURNED OFF. LUCKILY IT WAS NOT RUSH HOUR AND I HAD TWO OF MY GRANDKIDS WITH ME, FROM THE LANE TO THE RIGHT OF FAST LANE I WAS ABLE TO MANEUVER THE CAR OFF AN EXIT AND COAST UP TO THE TOP OF THE RAMP, PULLED OVER NOT KNOWING IF I WOULD NEED A TOW OF MY BRAND NEW CAR OR WHAT. THERE WERE 4 LANES OF TRAFFIC AND I HAD NO CONTROL OF CARS COMING AT ME FROM THE REAR. THE STEERING AND BRAKES DID NOT LOCK UP. YOU CANNOT VERY WELL PUT THE CAR IN NEUTRAL AND STEP ON THE BRAKE AT THAT SPEED TO RESTART THE CAR, AS I WAS TOLD THAT I SHOULD HAVE DONE. THERE SHOULD BE SOME SORT OD SAFETY COVER OVER THE BUTTON OR MORE PRESSURE SHOULD BE NEEDED TO START OR STOP. I REENACTED THE INCIDENT IN MY NEIGHBORHOOD PARKING LOT AND IT IS VERY EASY TO STOP THE CAR IN MOTION, YOU STILL CANNOT START IT WITHOUT STEPPING ON THE BRAKE. I NOTIFIED MY DEALER AND THEY SAID I SHOULD NOTIFY YOU. *TR

TL* THE CONTACT OWNS A 2014 BUICK VERANO EQUIPPED WITH CONTINENTAL TIRES, SIZE P235/45-R18. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT BOTH THE FRONT DRIVER SIDE AND REAR PASSENGER SIDE TIRES WERE DEFLATED. THE CONTACT CHANGED THE REAR PASSENGERS TIRE WITH A SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND NO REMEDY WAS OFFERED. THE DEALER RECOMMENDED TO REPLACE THE FRONT DRIVER SIDE TIRE AND ADVISED THE CONTACT TO SEND THE TIRE BACK TO THE MANUFACTURER IN ORDER TO DETERMINE THE DEFECT. THE FRONT DRIVER SIDE TIRE WAS REPLACED. THE FAILURE AND CURRENT MILEAGE FOR THE VEHICLE AND TIRES WAS 2,500.

THIS IS MY SECOND COMPLAINT. MY WIFE FORGOT TO PRESS THE STOP ENGINE BUTTON AGAIN BECAUSE OF A DISTRACTION. AS A RESULT SHE BURNED A QUARTER TANK OF GAS WHILE SHE WAS GONE FROM THE VEHICLE. WHY IS THERE NOT A SAFETY SHUT OFF LIKE THE TEN MINUTE SHUT OFF IN REMOTE START MODE? IF THIS WAS IN MY INTEGRAL GARAGE I COULD BE DEAD FROM CARBON MONOXIDE. IS THIS ANOTHER SHOVE IT UNDER THE RUG LIKE THE GM KEY SCANDAL. SINCE SO MANY VEHICLES ARE GOING TO THIS TECHNOLOGY WHY HASN'T THIS BEEN LOOKED AT? MY WIFE IS ONLY 61 AND IN GOOD HEALTH. WHAT OF THE OLDER FOLKS WITH PROBLEMS TO DO? *TR

WHEN VEHICLE IS IN DRIVE MODE AND MOVING, ONE MAY WANT TO UTILIZE THE "FAVORITE RADIO STATION" BUTTON. THE "START/STOP ENGINE" BUTTON IS LOCATED DIRECTLY ABOVE THE "# 1 "FAVORITE RADIO STATION BUTTON".AND DIRECTLY BELOW THE "FAVORITE RADIO STATION" IMAGE ON THE TOUCH SCREEN.WHEN DEPRESSING THE "#I FAVORITE RADIO STATION" BUTTON IT IS EASY TO ACCIDENTALLY TOUCH THE "START/STOP ENGINE BUTTON.THIS SAME RESULT CAN OCCUR WHEN TRYING TO UTILIZE THE IMAGE OF THE "#1 FAVORITE RADIO STATION" IMAGE ON THE TOUCH SCREEN. WHEN THE ENGINE STOPS WHILE THE CAR IS IN DRIVE AND MOVING, THE "DRIVER INFORMATION CENTER" DISPLAYS A "PUT ENGINE IN PARK TO START" MESSAGE. THE TRANSMISSION CAN ONLY BE PUT IN PARK WHEN THE CAR IS STOPPED. THIS COULD PRESENT AN EXTREMELY DANGEROUS SITUATION ON THE HIGHWAY!! *TR