2014 Buick Verano

Vehicle hesitating when attempting to accelerate. No power or minimal momentum when pressing on gas pedal. Transmission control module would randomly drop out and loose communication at the same time the body control module thought the vehicle was in park. It would lock and unlock the doors multiple times and the car would jerk uncontrollably. Extremely unsafe while mobile. Issue first occurred randomly summer of 2023 and has progressively gotten worse. Now it occurs at least once every 2 weeks.

The contact owns a 2014 Buick Verano. The contact stated that after his daughter started the vehicle and attempted to shift into drive, the gear selector briefly failed to move into drive. Upon shifting into drive, the contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle, prompting her to discontinue driving the vehicle. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear selector lever. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

I have included here copies of correspondence between myself and General Motors relating to an issue with my 2014 Buick Verano. As stated in the emails, after some online research, I found that there was actually a class action lawsuit pending in the court with regard to the issue I was having. I did reach out to the attorneys office handling the class action suit and received an auto-reply that they received my message, but nothing further. What I find very disturbing is that in one google search, I found multiple articles and forums as well as two class action lawsuits that address the very issue of excessive oil consumption and General Motors has not done anything to address this issue with vehicle owners. At the very least, a TSB should have been issued to make owners aware of this issue so they could address it properly. There continues to be many posts by people still experiencing this problem which is unacceptable. The issue has caused unnecessary wear and tear on my car and many costly repairs. My car continues to have issues that may have been caused by the initial PVC problem.

Drove car into driveway to park. Shift remained in drive. Car would only go into neutral. I had to hold brake. Applied emergency brakes and put brakes behind wheels to keep it from rolling backwards. Another problem dealing with removing key from ignition.vehicle taken to dealer for repair. Diagnose as broken chain in brake line. However, brakes never failed. I purchased vehicle in 2018.

The contact owns a 2014 Buick Verano. The stated that while he was pressing the shift knob to select drive, the vehicle failed to shift into the desired gear. The contact stated he pressed the shift knob several times and the vehicle shifted into drive(D). The vehicle was taken to the dealer who stated that the shift knob needed to be replaced. On another occasion, the contact stated while driving 50 MPH, the steering wheel lock released and would not lock into place. The vehicle was also taken to the dealer and the contact was informed that the shaft needed to be replaced. The vehicle was not repaired; however, the dealer added a screw for the steering wheel to remain in place. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

All occurrences happened on city streets and all during the daytime. First time this occurred was on 6/15/2022 with 148,467 miles. It went to the dealer. Lots of low voltage and lots of comm codes stored in a lot of modules. All were cleared out. They could not replicate the problem. Then it occurred again on 7/23, 7/24 and 7/25. Then on 7/26/2022 (twice) with 151,261 miles and again at 151,264 miles. Then 08/01/2022 at 151,475 miles four to five times. And so it goes. The car suddenly lurches like it’s downshifting. If you were to keep driving the car, the transmission does not shift. The faster you go the higher the tachometer goes. When I took it to the dealer, I had to use the highway. Could not go above 60mph. The tach reading was too high. All four door locks start unlocking and locking and they keep doing this till you shut the car off. Vehicle chimes start going off. A “Service Power Steering” message appears on the center message board. A “Service Stabili Trak” message appears on the center message board. A “Service Parking Assist” message appears on the center message board. The Malfunction Indicator Lamp icon is on. The Brake System Warning light is on. After pulling to the side of the road and you put the car in reverse, there is no backup camera picture. After shutting the car off and then restarting it, all is well until it happens again. Since the first occurrence, I’ve also noticed when using the remote control FOB, the car starts then shuts off within three seconds. But it does not do this every time.

The contact owns a 2014 Buick Verano. The contact stated while shifting the gear shifter into park, the gear shifter button fractured and detached in her hand. The vehicle was towed to the dealer and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 30,000.

2/15/2020 AS I WAS LEAVING WORK AT 10:08A.M AS SOON AS I PULLED OUT OF PARKING LOT AND STARTED TO GO MY CAR SHUT DOWN. I WAS GOING PROBABLY 23 MPH: THE STEERING WHEEL LOCKED, PEDAL WENT TO THE FLOOR, EVERYTHING CUT OFF. THANK GOD I WAS ABLE TO PUT IT IN PARK. I WAS BLESSED TO NOT BE IN HEAVY TRAFFIC AND COULD COAST TO THE CURB AS I FOUGHT WITH THE STEERING WHEEL TO GET OUT OF THE STREET. I TRIED SEVERAL TIMES TO START IT AND IT WOULDN'T, I GOT NOTHING, THE CAR WAS COMPLETELY DEAD. THE KEYS WOULDN'T COME OUT BUT I FIGURED IT OUT. HUSBAND CAME, TOOK OUT BATTERY AND TOOK IT TO GET CHECKED OUT, IT WAS 100%. I CALLED A ROADSIDE SERVICE TO HAVE IT TOWED TO CHEVY, WHERE I BOUGHT IT IN 11/2015, BUT WHEN MY HUSBAND WAS RECONNECTING THE BATTERY THE CAR CAME TO LIFE. I CALLED AND CANCELLED THE TOWI, DROVE HER HOME NO PROBLEM; HOWEVER, SOMETHING IS DEFINITELY WRONG 😕THIS CARE IS GETTING TRADED SOON NO MORE BUICKS FOR ME🙋