NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
42 reportsClear category filter179,000 miles · Dec 20, 2019
Electrical SystemEngine
TL* THE CONTACT LEASES A 2014 BUICK VERANO. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. IN ADDITION, ALL THE WARNING INDICATORS RANDOMLY ILLUMINATED AND ALL THE DOOR LOCKS WENT UP AND DOWN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKE…
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TL* THE CONTACT LEASES A 2014 BUICK VERANO. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE, BUT THE FAILURE RECURRED. IN ADDITION, ALL THE WARNING INDICATORS RANDOMLY ILLUMINATED AND ALL THE DOOR LOCKS WENT UP AND DOWN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE LEASING MECHANIC WHO DIAGNOSED THAT THE WIRING UNDERNEATH THE VEHICLE WAS LOOSE, WHICH CAUSED ALL THE WARNING INDICATORS TO ILLUMINATE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO WEEKS LATER AND THE VEHICLE WAS TAKEN BACK TO THE SAME LEASING MECHANIC WHERE IT WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11290297
Mileage unknown · Oct 24, 2019
Electrical SystemElectronic Stability Control (esc)Steering
I'VE ONLY HAD THE VEHICLE A YEAR SOME CHANGE. PARKING BREAK LIGHT COMES WHEN I TURN THE CAR OFF AND GOES AWAY ONCE I PUT IT DRIVE OR REVERSE. POWER STEERING LOCKS ON ME WHEN TURNING ESPECIALLY ON THE HIGHWAY WHICH IS SO DANGEROUS. ALSO SO MANY ELECTRICAL PROBLEMS WITH THE COMPUTER IN THE VEHICLE THAT CAUSE THE DOOR TO LOCK AN…
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I'VE ONLY HAD THE VEHICLE A YEAR SOME CHANGE. PARKING BREAK LIGHT COMES WHEN I TURN THE CAR OFF AND GOES AWAY ONCE I PUT IT DRIVE OR REVERSE. POWER STEERING LOCKS ON ME WHEN TURNING ESPECIALLY ON THE HIGHWAY WHICH IS SO DANGEROUS. ALSO SO MANY ELECTRICAL PROBLEMS WITH THE COMPUTER IN THE VEHICLE THAT CAUSE THE DOOR TO LOCK AND UNLOCK ON ITS OWN WHEN I TRY TO PUT ON MY FOG LIGHTS THE ENGINE MAY REV UP
NHTSA ODI #11270631
72,000 miles · Apr 29, 2019
Electrical SystemFire
TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE DRIVING, THE CONTACT'S TWO YEAR OLD CHILD WANTED THE REAR WINDOWS ROLLED DOWN. THE CONTACT LOOKED UP AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER, REMOVED THE CHILD FROM THE VEHICLE, AND ATTEMPTED TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT TH…
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TL* THE CONTACT OWNED A 2014 BUICK VERANO. WHILE DRIVING, THE CONTACT'S TWO YEAR OLD CHILD WANTED THE REAR WINDOWS ROLLED DOWN. THE CONTACT LOOKED UP AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER, REMOVED THE CHILD FROM THE VEHICLE, AND ATTEMPTED TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE WAS COMING FROM THE REAR WINDOW. THE FIRE GREW TOO LARGE AND WAS OUT OF CONTROL. THE FIRE DEPARTMENT WAS CONTACTED AND THEY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE THE CONTACT TURNED THE VEHICLE OVER TO HER INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 72,000.
NHTSA ODI #11204410
44,000 miles · Apr 19, 2019
Electrical SystemVisibility/wiper
THE SIDE DETECTION SYSTEM HAS FAILED SO I NO LONGER HAVE MIRROR BLIND SPOT PROTECTION. THE PROBLEM IS ALSO CAUSING PROBLEMS WITH THE INSTRUMENT CLUSTER FAILING. THE ISSUE IS EXACTLY LIKE THE ONE COVERED BY BULLITEN 16-NA-178 FOR OTHER GM VEHICLES OF THE SAME MODEL YEARS WHICH USE THE SAME SYSTEM. GM SHOULD RECALL ALL THE CARS TH…
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THE SIDE DETECTION SYSTEM HAS FAILED SO I NO LONGER HAVE MIRROR BLIND SPOT PROTECTION. THE PROBLEM IS ALSO CAUSING PROBLEMS WITH THE INSTRUMENT CLUSTER FAILING. THE ISSUE IS EXACTLY LIKE THE ONE COVERED BY BULLITEN 16-NA-178 FOR OTHER GM VEHICLES OF THE SAME MODEL YEARS WHICH USE THE SAME SYSTEM. GM SHOULD RECALL ALL THE CARS THAT USED THIS SYSTEM, NOT JUST SOME AS IT IS A SERIOUS SAFETY ISSUE AS THE WHOLE CLUSTER CAN GO DEAD WHILE THE CAR IS BEING DRIVEN.
NHTSA ODI #11197331
Mileage unknown · Dec 4, 2018
Electrical SystemEnginePower Train
MY CAR STOPS EVERYTIME I STOP OR WHEN I PUT IT IN REVERSE AND MY CHECK ENGINE LIGHT IT ON.
NHTSA ODI #11155938
100,000 miles · Dec 3, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS PARKED, IT WOULD TURN ON AND OFF BY ITSELF. THE FAILURE ALSO OCCURRED WHILE DRIVING 45 MPH. WHEN THE CONTACT WAS ATTEMPTING TO RETURN HOME, THE VEHICLE CUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT HAD TO WAIT FIFTEEN MINUTES TO RESTART IT AND DRIVE HOME. THE DEALE…
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TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE THE VEHICLE WAS PARKED, IT WOULD TURN ON AND OFF BY ITSELF. THE FAILURE ALSO OCCURRED WHILE DRIVING 45 MPH. WHEN THE CONTACT WAS ATTEMPTING TO RETURN HOME, THE VEHICLE CUT OFF IN THE MIDDLE OF THE ROAD. THE CONTACT HAD TO WAIT FIFTEEN MINUTES TO RESTART IT AND DRIVE HOME. THE DEALER (RAY LAETHEM BUICK GMC, 17677 MACK AVE, DETROIT, MI 48224, (313) 886-1700) AND THE MANUFACTURER STATED THAT THEY COULD NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11155550
104,500 miles · Sep 4, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THE RADIO TURNS OFF AND ON, A STABILITRAK WARNING SOMETIMES COMES ON, THE VEHICLE LOSES POWER AND THE CAR TURNS OFF WHICH THEN LOCKS THE STEERING AND THEN THE CAR WILL TURN BACK ON BY ITSELF. THIS HAPPENS INTERMITTENTLY WHEN DRIVING IN TOWN, ON THE HIGHWAY, TURNING, AT ANY SPEED, REGARDLESS OF WHETHER THE GAS TANK IS FULL/LOW, …
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THE RADIO TURNS OFF AND ON, A STABILITRAK WARNING SOMETIMES COMES ON, THE VEHICLE LOSES POWER AND THE CAR TURNS OFF WHICH THEN LOCKS THE STEERING AND THEN THE CAR WILL TURN BACK ON BY ITSELF. THIS HAPPENS INTERMITTENTLY WHEN DRIVING IN TOWN, ON THE HIGHWAY, TURNING, AT ANY SPEED, REGARDLESS OF WHETHER THE GAS TANK IS FULL/LOW, WITH AND WITHOUT ANY ACCESSORIES PLUGGED IN, AND REGARDLESS OF THE OUTSIDE TEMPERATURE. THIS ISSUE MAKES THE CAR VERY UNSAFE TO DRIVE AND IT IS SCARY WHEN THIS HAPPENS. FIRST OCCURRENCE WAS 8/3/18.
NHTSA ODI #11124240
90,000 miles · Aug 16, 2018
Electrical SystemEngineSeat Belts
RADIO SHUTS ON AN OFF AS I DRIVE. THE ENGINE SHUTS OFF WHILE DRIVING AND I HAVE TO PULL OVER TO A SAFE AREA, IT'S SO SCARY AND UNSAFE.
NHTSA ODI #11120517
92,000 miles · Feb 5, 2018
Electrical System
TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO RESUME DRIVING; HOWEVER, THE FAILURE RECURRED A MILE DOWN THE ROAD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A…
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TL* THE CONTACT OWNS A 2014 BUICK VERANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO RESUME DRIVING; HOWEVER, THE FAILURE RECURRED A MILE DOWN THE ROAD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
NHTSA ODI #11067124
70,000 miles · Nov 20, 2017
Air BagsElectrical SystemUnknown Or Other
ELECTRICAL PROBLEMS- VEHICLE SHUTS DOWN ON ITS OWN. AT RANDOM! WHEN I AM ABLE TO BRING IT BACK UP THE PROBLEM NO LONGER EXIST AND CAN'T BE TRACED. AT RANDOM MY SERVICES LIGHTS POPS ON AND OFF!. EMERGENCY PARKING BREAKS LOCKS ON THEIR OWN AND I CAN'T DRIVE THE CAR PROPERLY. GEARS SHIFT ON THEIR OWN WHICH CAUSED DAMAGE TO THE WIN…
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ELECTRICAL PROBLEMS- VEHICLE SHUTS DOWN ON ITS OWN. AT RANDOM! WHEN I AM ABLE TO BRING IT BACK UP THE PROBLEM NO LONGER EXIST AND CAN'T BE TRACED. AT RANDOM MY SERVICES LIGHTS POPS ON AND OFF!. EMERGENCY PARKING BREAKS LOCKS ON THEIR OWN AND I CAN'T DRIVE THE CAR PROPERLY. GEARS SHIFT ON THEIR OWN WHICH CAUSED DAMAGE TO THE WINDSHIELD AND BODY.! I WAS DRIVING WHEN THE GEARS SHIFTED. THE VEHICLE WOULD NOT WOULDN'T ACCURATE WHEN MY FOOT WAS ON THE GAS.I WAS ROLLING AND BECAUSE MY ACCELERATOR PEDAL WOULDN'T WORK I PULLED OVER TO THE GRAVEL NEXT TO ME VEHICLE AND THE GRAVEL FLEW UP AND BROKE MY WINDSHIELD AND DID A LITTLE BODY DAMAGE. I CONTACTED GM AND ALTHOUGH THERE ARE NUMEROUS COMPLAINTS AND SPECIAL COVERAGES THEY DENIED MY CLAIM AFTER DOING AN CDR REPORT AND I NEVER REPORTED TO BE IN A CRASH!
NHTSA ODI #11047528
Official recalls
6Nov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Dec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Sep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗