2013 Buick Verano

The contact owns a 2013 Buick Verano. The contact stated that while the vehicle was off on an inclined driveway, the vehicle rolled away. The contact had accidentally not shifted out of the drive gear position. The contact was able to jump back in the vehicle where he pressed the brake pedal and shifted into the park position. The vehicle was taken to a dealer where it was examined, but not diagnosed. The contact was advised that all Buick vehicles perform the same action while in drive on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

The car power steering locked and stopped working while driving on the freeway, this incident put at risk myself and my children safety. After exiting the freeway the steering wheel stopped working again. this is a known issue as the car steering power was not recalled but the issue was acknowledged but GM. The car is a safety hazard for the person who drive it and the public.

The contact owns a 2013 Buick Verano. The contact stated while driving at 25-30 MPH, the shift lock release button mounted on the gear shifter fractured and she was unable to shift into park (P). The contact drove to the nearest independent mechanic and maintained the brake pedal depressed in order to keep the vehicle idle. The contact stated that she was also able to shift into neutral. The independent mechanic diagnosed that the gear shifter needed to be replaced. The contact provided the contact with a tool to depress the remaining part of the shift lock release button in order to park the vehicle. Upon arriving to her residence, the contact utilized the tool to park the vehicle. The contact contacted a tow company to tow the vehicle to the dealer. The tow agent was able to pull the remaining part of the shift lock release button out. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure but provided no assistance. The failure mileage was approximately 60,000.

ON 10/6/2020, I WAS RIDING AS THE FRONT PASSENGER IN OUR 2013 BUICK VERANO. WE WERE TRAVELING ON THE HIGHWAY (70 MPH) AND HIT A BUMP AT THE START OF A BRIDGE. A WARNING LIGHT ILLUMINATED, THE ENGINE RPM SUDDENLY INCREASED AS IF THE TRANSMISSION DOWNSHIFTED, THE CAR DECELERATED AND MY WIFE PULLED TO THE SHOULDER. WE STOPPED, CHECKED THE GEAR SHIFT AND IT WAS STILL IN DRIVE, THE WARNING LIGHT DISAPPEARED, AND EVERYTHING SEEMED NORMAL.

THE 2013 BUICK VERANO IN QUESTION HAS 52K MILES. AT A STOP LIGHT, WHEN THE GAS WAS PUSHED TO ACCELERATE, THE CAR CHECK ENGINE LIGHT LIT AND THEN SUDDENLY SHIFTED INTO REVERSE AND WOULD NOT COME OUT. AFTER TRYING TO CHANGE THE TRANSMISSION SETTING SEVERAL TIMES, THE DRIVER TURNED THE VEHICLE OFF, AND RESTARTED, THE TRANSMISSION WORKED AT THAT POINT. THE DEALERSHIP INDICATED THEY HAVE NEVER SEEN THIS ISSUE BEFORE. THEY RECOMMENDED CLEARING CODES FOR INTAKE AND EXHAUST CAM SOLENOIDS BY REPLACING THEM AND UPDATING SOFTWARE. THESE WERE DONE AND WE HOPE THAT TAKES CARE OF THE PROBLEM. THIS WAS A SERIOUS SYSTEM FAILURE AND FORTUNATELY OCCURRED IN A LOCATION WHICH WAS NOT AS DANGEROUS AS IT COULD HAVE BEEN.

THE KEY HAS GOTTEN STUCK IN THE IGNITION SEVERAL TIMES. THIS PREVENTS THE CAR FROM MOVING AND TURNING OFF COMPLETELY. AT ONE POINT THE CAR BEGAN TO ROLL AS I WAS ATTEMPTING TO GET OUT TO GET ASSISTANCE. I WAS EVENTUALLY ABLE TO GO ONTO YOUTUBE AND DISCOVERED THE ISSUE WAS CONSISTENT WITH THE CHEVY MALIBU, SO I USED THE SAME TECHNIQUE DESCRIBED IN THE YOUTUBE VIDEO TO REMOVE THE KEY. THE SAME ISSUE OCCURRED ON THE EVENING ON FEBRUARY 21, 2019. THE VALET SUPERVISOR WENT TO RETRIEVE MY CAR AND WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION AND THE CAR WOULD NOT MOVE INTO THE PARK GEAR. I WOULD MOVE INTO DRIVE, NEUTRAL AND REVERSE BUT NOT PARK. I BELIEVE MY CAR IS ALSO IMPACTED UNDER THE FOLLOWING RECALL NUMBER:50490 AND 50491. ANY HELP WOULD BE APPRECIATED. THANKS.

TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE FROM THE PARK POSITION, THE GEAR SHIFTER FAILED. AFTER VARIOUS ATTEMPTS, THE GEAR WAS EVENTUALLY ABLE TO SHIFT INTO DRIVE. THE FAILURE RECURRED A TOTAL OF FOUR TIMES. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED. THE LOCAL DEALER (PERRY BUICK, 6633 E VIRGINIA BEACH BLVD, NORFOLK, VA, 23502, 757-828-5431) SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE WOULD ALERT THAT THE VEHICLE WAS NOT IN THE PARK POSITION. THE CORRECT GEAR POSITION WAS NOT DISPLAYED. THE CONTACT TOOK THE VEHICLE TO THE GREATER LOWELL BUICK DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 20,134. *TR

THE SHIFT LEVER IS ON A CONSOLE BETWEEN THE TWO FRONT SEATS. PUSHING THE LEVER TOWARD THE DRIVER CHANGES THE TRANSMISSION MODE FROM AUTOMATIC TO MANUAL. THERE IS NOTHING TO PREVENT ACCIDENTAL PUSHES SWITCHING THE TRANSMISSION TO MANUAL MODE AT HIGHWAY SPEED. MY PASSENGER, WHILE ADJUSTING HER COAT, HAS SWITCHED THE CAR TO MANUAL MODE WHILE THE CAR WAS AT HIGHWAY SPEED AND I HAVE SEEN HER PURSE SOMETIMES VERY CLOSE TO THE LEVER WHILE SHE IS DOING THINGS WITH THE PURSE (THE CAR IS A COMPACT--THE SHIFT LEVER IS IN CLOSE PROXIMITY TO BOTH FRONT SEATS). FORTUNATELY WHEN SHE ACCIDENTALLY SWITCHED THE TRANSMISSION TO MANUAL MODE I REMOVED MY FOOT FROM THE ACCERATOR WHILE I TRIED TO FIGURE OUT WHY MY CAR SUDDENLY SLOWED DOWN WHILE THE ENGINE WAS RACING; FORTUNATELY I WAS NOT IN HEAVY TRAFFIC WHERE THIS COULD HAVE CAUSED AN ACCIDENT.