NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
106 reports68,000 miles · Oct 5, 2018
Air BagsElectrical SystemElectronic Stability Control (esc)
I WAS NEVER WARNED ABOUT MY CAR NOT HAVING OIL. THE OIL INDICATOR LIGHT NEVER CAME ON THAT I NEEDED TO GET OIL SOON. MY CAR WAS MAKING A LOT OF NOISE WHEN I WAS PUTTING MY FOOT ON THE GAS. MY CAR ALWAYS LOCKS UP ON ME AS IF I DON'T HAVE MY KEYS WHEN I PULL UP IN FRONT OF THE 7/11 STORE NEAR MY HOUSE. KEY NOT DETECTED COMES O…
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I WAS NEVER WARNED ABOUT MY CAR NOT HAVING OIL. THE OIL INDICATOR LIGHT NEVER CAME ON THAT I NEEDED TO GET OIL SOON. MY CAR WAS MAKING A LOT OF NOISE WHEN I WAS PUTTING MY FOOT ON THE GAS. MY CAR ALWAYS LOCKS UP ON ME AS IF I DON'T HAVE MY KEYS WHEN I PULL UP IN FRONT OF THE 7/11 STORE NEAR MY HOUSE. KEY NOT DETECTED COMES ON. I WAS ABLE TO DRIVE MY CAR WITHOUT HAVING THE KEY WITH ME. NONE OF THE SIGNALS TO INFORM ME THAT I NEEDED OIL, BRAKES ETC...
NHTSA ODI #11133526
61,000 miles · Sep 11, 2018
EnginePower TrainSteering
2012 BUICK VERANO. IMMEDIATELY UPON PURCHASE I NOTICED THE FRESH AIR INTAKE ALWAYS HAD HOT AIR BLOWING THROUGH VENTS. DEALER AND GM CUSTOMER SERVICE SAID NOTHING IS WRONG. OTHER VERANO OWNERS WOULD STOP ME IN PARKING LOTS AND ASK ME IF I HAD THE SAME ISSUE AS THEY HAD. IT WAS A DEFECT. AFTER 40,000 MILES THE TIMING CHAIN NEEDED…
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2012 BUICK VERANO. IMMEDIATELY UPON PURCHASE I NOTICED THE FRESH AIR INTAKE ALWAYS HAD HOT AIR BLOWING THROUGH VENTS. DEALER AND GM CUSTOMER SERVICE SAID NOTHING IS WRONG. OTHER VERANO OWNERS WOULD STOP ME IN PARKING LOTS AND ASK ME IF I HAD THE SAME ISSUE AS THEY HAD. IT WAS A DEFECT. AFTER 40,000 MILES THE TIMING CHAIN NEEDED REPLACED; CAMSHAFT POSITION SOLENOID VALVE REPLACED; NEW GASKET KIT; OUTPUT SHAFT SEAL LEAKING. AT 60,000 MILES, THE CAR LOST ALL POWER WHILE DRIVING 55 MILES AN HOUR ON HIGHWAY (OTHER OWNERS- BUICK FORUMS - HAD THE SAME DANGEROUS EXPERIENCE). BY LOST POWER, I MEAN THE CAR SUDDENLY HAD NO POWER STEERING, BRAKES. GAS PEDAL WAS NOT OPERATIONAL. THE ENGINE SHUT OFF. PISTON RING FAILURE WAS THE DIAGNOSIS FROM BUICK SERVICE. ALMOST 4000 TO FIX THEY STATED. NONE OF THESE ISSUES SHOULD HAVE HAPPENED WITH A CAR WITH ONLY 60,000 MILES. THE VERANO IS NO LONGER BEING MANUFACTURED. GM SHOULD ADMIT THAT THEY SOLD A DEFECTIVE PRODUCT THAT DID NOT PERFORM AS ADVERTISED. AFTER ADDITION INVESTIGATION, I'VE DISCOVERED THAT GM WAS WELL AWARE OF THIS PROBLEM SINCE 2014. GM NEVER NOTIFIED VERANO OWNERS OF THIS ISSUE. WHAT'S MORE; THE BUICK DEALERSHIP TOLD ME THERE WAS NEVER A SERVICE BULLETIN ISSUED BY GM FOR THIS PROBLEM. SERVICE BULLETIN 13-06-01-003H IN FACT WAS ISSUED. FOR ALL VERANO OWNERS, PLEASE TAKE NOTE. YOU MAY STILL HAVE RECOURSE. PLEASE VIEW LINKS: EXCESSIVE OIL CONSUMPTION - 2010-2013 BUICK CHEVROLET GMC GM IS FIXING SOME SMOKY ENGINES UNDER WARRANTY
NHTSA ODI #11128724
80,000 miles · Sep 10, 2018
Air BagsSuspension
AIRBAG INDICATOR CONTINUES TO GO ON AND OFF WITH NO ONE SITTING ON THE PASSENGER FRONT SIDE. WITH A PERSON SEATED ON THE PASSENGER FRONT SIDE IT INDICATES AIRBAG OFF IN MOTION ESPECIALLY AND EVEN WHILE PARKED.... FEELS LIKE THE TIRES ARE ABOUT TO FALL OFF WHEN DRIVING OR TURNING ESPECIALLY ON THREE FRONT TIRES AND EVEN WORSE WH…
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AIRBAG INDICATOR CONTINUES TO GO ON AND OFF WITH NO ONE SITTING ON THE PASSENGER FRONT SIDE. WITH A PERSON SEATED ON THE PASSENGER FRONT SIDE IT INDICATES AIRBAG OFF IN MOTION ESPECIALLY AND EVEN WHILE PARKED.... FEELS LIKE THE TIRES ARE ABOUT TO FALL OFF WHEN DRIVING OR TURNING ESPECIALLY ON THREE FRONT TIRES AND EVEN WORSE WHEN GOING OVER BUMBS SPEED BUMBS OR HOLES WHILE DRIVING
NHTSA ODI #11128560
101,719 miles · Jun 29, 2018
Unknown Or Other
MATERIAL IS MELTING ON THE VEHICLE DURING HOT TEMPS WHILE VEHICLE IS PARKED NOT RUNNING AROUND ALL KNOBS CAUSING BURNS WHEN ADJUSTING VOLUME ON RADIO, ADJUSTING HEADLIGHT KNOBS LEAVING A MELTED BROWN SUBSTANCE ON HANDS ALSO WHEN SWITCHING GEAR SHIFT CAUSING RELEASE BUTTON ON GEAR SHIFT TO FALL OFF AND SINK ALL THE WAY IN.
NHTSA ODI #11104780
Mileage unknown · Apr 19, 2018
Electrical SystemFuel/propulsion SystemUnknown Or Other
OUR BUICK VERANO 2012 DID NOT PASS INSPECTION LAST YEAR. WHEN THE BATTERY WAS CHANGED, THE DATE AND TIME WENT BACK TO THAT WHEN THE CAR WAS MADE. THE DATE AND TIME WERE ADJUSTED TO TRUE DATE AND TIME. DURING INSPECTION, THE MALFUNCTION INDICATOR LAMP WAS ON ALL THE TIME WHILE STATIONARY & IN MOTION. WE WERE TOLD TO DRIVE IT …
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OUR BUICK VERANO 2012 DID NOT PASS INSPECTION LAST YEAR. WHEN THE BATTERY WAS CHANGED, THE DATE AND TIME WENT BACK TO THAT WHEN THE CAR WAS MADE. THE DATE AND TIME WERE ADJUSTED TO TRUE DATE AND TIME. DURING INSPECTION, THE MALFUNCTION INDICATOR LAMP WAS ON ALL THE TIME WHILE STATIONARY & IN MOTION. WE WERE TOLD TO DRIVE IT A LONG DISTANCE TO CLEAR ITSELF. IT CLEARED & IT PASSED INSPECTION AFTER DRIVING IT FOR HUNDREDS OF MILES. THEN THE NOT EVEN ONE YEAR OLD BATTERY STARTED DRAINING ITSELF WITHOUT REASON BECAUSE THE LIGHTS ARE ON AUTOMATIC. WE JUMPED IT WHEN NOT HOME AND CHARGED IT WHEN HOME. THIS YEAR IT WOULD NOT PASS INSPECTION SAYING FUEL SYSTEM NOT READY, EVAPORATIVE SYSTEM NOT READY. THE MALFUNCTION INDICATOR LAMP CAME ON AGAIN AND DISAPPEARED AFTER DRIVING IT HUNDREDS OF MILES. THERE IS ONLY ONE ERROR MESSAGE NOW ABOUT FUEL SYSTEM. MILEAGE NOW IS 29,449. WE HAVE USED A LOT OF GAS DRIVING IT JUST FOR THE TEST AS IT STARTED WITH 29,065. IT DOES NOT MAKE SENSE THAT WE HAVE TO DRIVE IT JUST TO CLEAR IT WHILE WE POLLUTE THE ENVIRONMENT. SOMETHING MUST BE WRONG SOMEWHERE EITHER THE TESTING MACHINE AS IT WAS DOWN THE FIRST TIME WE WENT FOR INSPECTION OR THE COMPUTER SYSTEM OF THE CAR. THE INSPECTION FAILURE HAPPENED 02/2017 THE FIRST TIME & 02/2018 & 04/2018 THE LAST TIMES. THE DRAINING OF THE BATTERY HAPPENED BEFORE THE LAST YEAR'S INSPECTION. EVERY NOW AND THEN IT GETS DRAINED AGAIN! WE HAVE TO PAY FOR ANOTHER INSPECTION BECAUSE WE EXCEEDED THE TIME LIMIT ALLOWED FOR THE FIRST FEE.
NHTSA ODI #11089036
76,952 miles · Mar 29, 2018
Engine
TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT WAITED APPROXIMATELY ONE MINUTE BEFORE RESTARTING THE VEHICLE. THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED FIVE OTHER TIMES. THE CONTACT DROVE THE VEHICLE TO TWINS …
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TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT WAITED APPROXIMATELY ONE MINUTE BEFORE RESTARTING THE VEHICLE. THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED FIVE OTHER TIMES. THE CONTACT DROVE THE VEHICLE TO TWINS BUICK/GMC IN COLUMBUS, OHIO WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND THE PISTONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 76,952.
NHTSA ODI #11082050
Mileage unknown · Mar 19, 2018
Engine
EXCESSIVE OIL CONSUMPTION DUE TO DEFECTIVE PISTONS/RINGS. MY OIL BURNS OFF RESULTING IN DIRTY SENSORS, OVERLY DIRTY EXHAUST, A POOR RUNNING ENGINE AND CONSTANTLY HAVING TO ADD OIL. THE OIL ITSELF BECOMES THICK AND BLACK VERY QUICKLY AFTER AN OIL CHANGE. THIS HAS RESULTED IN THOUSANDS OF DOLLARS OF NEEDLESS REPAIRS AND OIL CHANGE…
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EXCESSIVE OIL CONSUMPTION DUE TO DEFECTIVE PISTONS/RINGS. MY OIL BURNS OFF RESULTING IN DIRTY SENSORS, OVERLY DIRTY EXHAUST, A POOR RUNNING ENGINE AND CONSTANTLY HAVING TO ADD OIL. THE OIL ITSELF BECOMES THICK AND BLACK VERY QUICKLY AFTER AN OIL CHANGE. THIS HAS RESULTED IN THOUSANDS OF DOLLARS OF NEEDLESS REPAIRS AND OIL CHANGES BECAUSE THE ROOT PROBLEM WAS NOT WIDELY KNOWN OR ADDRESSED. THE ONLY REPAIR IS PISTON AND RING REPLACEMENT OR ENGINE REPLACEMENT.
NHTSA ODI #11080105
55,000 miles · Mar 5, 2018
Engine
I JUST BOUGHT MY BUICK VERANO FOUR MONTHS AGO. I BOUGHT IT WITH BARELY OVER 50,000 MILES ON IT. THE PROBLEM BEGAN WITH IDLING ISSUES. MY CAR WOULD RUN ROUGH, SPUTTER, & DIE OCCASIONALLY. THEN, IT BEGAN HESITATING WHEN I FIRST ACCELERATED. THIS HESITATION HAS BECOME CONSISTENTLY MORE FREQUENT. ABOUT 10 DAYS AGO I WAS PULLIN…
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I JUST BOUGHT MY BUICK VERANO FOUR MONTHS AGO. I BOUGHT IT WITH BARELY OVER 50,000 MILES ON IT. THE PROBLEM BEGAN WITH IDLING ISSUES. MY CAR WOULD RUN ROUGH, SPUTTER, & DIE OCCASIONALLY. THEN, IT BEGAN HESITATING WHEN I FIRST ACCELERATED. THIS HESITATION HAS BECOME CONSISTENTLY MORE FREQUENT. ABOUT 10 DAYS AGO I WAS PULLING ACROSS AN INTERSECTION WHEN MY CAR HESITATED FOR SEVERAL SECONDS, AND I WAS ALMOST HIT. THIS IS WHEN WE DECIDED TO TAKE IT FOR INSPECTION IMMEDIATELY. WE TOOK IT TO THE CLOSEST BUICK PLACE, AND THEY FOUND AN OIL CONSUMPTION ISSUE CAUSED BY FAULTY PISTONS AND RINGS. AFTER DOING SOME RESEARCH I FOUND THAT THERE HAVE BEEN TECHNICAL SERVICE BULLETINS ISSUED, BUT NO RELATED RECALLS. IF MY CAR HAD HESITATED ANY LONGER AT THAT INTERSECTION, I LIKELY WOULD HAVE BEEN T-BONED. WHAT'S WORSE IS THAT AFTER RESEARCHING I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH 2012 VERANOS. AT THIS TIME, MY CAR IS STILL IN THE SHOP WHILE MY SPOUSE AND I WORK ON COMING UP WITH AN UNEXPECTED TWO GRAND TO FIX WHAT IS A KNOWN ISSUE TO GM.
NHTSA ODI #11076406
Mileage unknown · Feb 16, 2018
Engine
I BOUGHT A 2012, CERTIFIED USED, BUICK VERANO IN DECEMBER 2016. IN THE MANUAL, IT SAYS TO CHANGE THE OIL UNTIL WHEN ONE OF THESE 4 THINGS HAPPEN: I'VE GONE 6500 MILES, IT HAS BEEN 6 MONTHS, THE LIGHT SAYS 25% OIL LIFE REMAINING, OR WHEN THE "CHANGE OIL NOW" LIGHT COMES ON. I CHECKED THE OIL WHENEVER I GOT GAS. I WAS CHECKING OIL…
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I BOUGHT A 2012, CERTIFIED USED, BUICK VERANO IN DECEMBER 2016. IN THE MANUAL, IT SAYS TO CHANGE THE OIL UNTIL WHEN ONE OF THESE 4 THINGS HAPPEN: I'VE GONE 6500 MILES, IT HAS BEEN 6 MONTHS, THE LIGHT SAYS 25% OIL LIFE REMAINING, OR WHEN THE "CHANGE OIL NOW" LIGHT COMES ON. I CHECKED THE OIL WHENEVER I GOT GAS. I WAS CHECKING OIL LEVELS ABOUT TWICE A MONTH. RIGHT AROUND 3 MONTHS AFTER I GOT THE CAR, IT SAID THAT I HAD 70% OIL LIFE, BUT THE DIPSTICK WAS REGISTERING PRETTY LOW, SO I GOT THE OIL CHANGED. MY MILEAGE AT THE TIME WAS JUST UNDER 42,000. TWO MONTHS LATER, ON MAY 18, 2017, I TOOK MY CAR IN. THE MECHANIC DID A FULL INSPECTION, AND HE TOLD ME THAT MY CAR WAS COMPLETELY OUT OF OIL. I HAD ONLY GONE 2500 MILES SINCE MY LAST OIL CHANGE. THEY DID AN OIL CHANGE AND TOLD ME TO WATCH FOR LEAKS. SEPTEMBER 4, I STOPPED TO GET GAS ON MY WAY HOME FROM A LABOR DAY TRIP. I CHECKED MY OIL, AND THE DIPSTICK REGISTERED NOTHING. NONE OF THE WARNING SIGNS WERE PRESENT. I HAD GONE 4,323 MILES SINCE MY LAST OIL CHANGE, AND THE OIL LIFE MONITOR STILL SAID AROUND 60%. AT THIS POINT, MY OVERALL MILEAGE WAS 48,804. TWO MONTHS LATER, NOVEMBER 2, I WAS GOING ON A SHORT TRIP. I WENT TO GET GAS AND CHECK MY OIL; ONCE AGAIN THE DIPSTICK WAS COMPLETELY EMPTY. I WENT TO THE SAME MECHANIC THAT HAD ORIGINALLY DONE THE FULL INSPECTION ON MAY 18. HE LOOKED INTO IT FURTHER AND TOLD ME ABOUT SERVICE BULLETIN #13-06-01-003H: EXCESSIVE OIL CONSUMPTION. I STARTED AN OIL CONSUMPTION TEST. AT THIS POINT MY MILEAGE WAS 52,462. HERE IS THE TIMELINE FOR MY TEST: NOVEMBER 4: 52,462 - COMPLETE OIL CHANGE NOVEMBER 28: 52,976, 514 MILES, ADDED 2 QUARTS OF OIL DECEMBER 15: 53,957, 981 MILES, ADDED 1 QUART OF OIL JANUARY 22: 54,952, 995 MILES, ADDED 2 QUARTS OF OIL HOW BUICK WON'T PAY TO FIX A PROBLEM THEY KNOW EXISTS THAT COULD CAUSE MORE PROBLEMS DOWN THE ROAD...
NHTSA ODI #11073210
20,000 miles · Feb 5, 2018
Engine
EXCESSIVE OIL CONSUMPTION. KNOWN PROBLEM WITH THE 2.4L ECOTEC ENGINE. WELL OVER A LITER EVERY 2000 MILES. THIS HAS BEEN OCCURING SINCE I FIRST PURCHASED THE CAR, USED, IN MAY 2014.
NHTSA ODI #11067099
Official recalls
3Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗