WE HAVE A 2007 BUICK TERRAZA CX WITH 11,000 MILES, WHICH WAS OUR WORST MISTAKE. IT WAS A PROGRAM VEHICLE. WE HAVE CONTINUALLY HAD PROBLEMS WITH THE AUTOMATIC DOOR MALFUNCTIONING. IT HAS BEEN TAKEN APART AND EVERYTHING REPLACED AND STILL IT DOES NOT WANT TO SHUT. THE SERVICE TRACTION LIGHT COMES ON ALONG WITH THE PUMP AT A T…
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WE HAVE A 2007 BUICK TERRAZA CX WITH 11,000 MILES, WHICH WAS OUR WORST MISTAKE. IT WAS A PROGRAM VEHICLE. WE HAVE CONTINUALLY HAD PROBLEMS WITH THE AUTOMATIC DOOR MALFUNCTIONING. IT HAS BEEN TAKEN APART AND EVERYTHING REPLACED AND STILL IT DOES NOT WANT TO SHUT. THE SERVICE TRACTION LIGHT COMES ON ALONG WITH THE PUMP AT A TIME WHEN IT WANTS TO. USUALLY WHEN THE DEALER IS CLOSED. THEN IT GOES OFF WITHOUT THROWING ANY CODES. THE ENGINE IS RIDING ROUGH BUT THE COMPUTER SHOWS NOTHING. THE GAS MILEAGE IS REALLY DOWN. WE HAVE BEEN IN CONTACT WITH BBB AUTOLINE AND ILLINOIS ATTORNEY GENERAL. THERE IS A SERIOUS PROBLEM WITH THIS DOOR. IT IS A MATTER OF TIME BEFORE IT DECIDES TO OPEN WHILE I AM DRIVING WITH MY CHILDREN. I HAVE HAD IT INTO THE DEALER PROBABLY OVER 30 TIMES OR MORE. THE RECORDS SHOW JUST WHEN SOMETHING WAS REPLACED BUT NOT WHEN THE DEALER TRIED TO FIX IT KNOWING THEY WOULD NOT GET PAID. I HAVE DONE MY OWN INVESTIGATION AND FOUND THIS HAS BEEN A CONTINUAL PROBLEM SINCE 2005 IN BUICKS AND CHEVROLETS AND OTHERS WITH THIS DOOR. THERE IS A MAJOR PROBLEM THAT NEEDS TO BE ADDRESSED. THEIR (GM) FIX IS THE SENSORS BUT I HAVE HAD THEM REPLACED AND STILL IT DOES NOT WORK RIGHT. I JUST WANT GM TO TAKE IT BACK AND TRY TO FIND THE MAJOR PROBLEM TO BE ABLE TO FIX ALL THE OTHERS WITH THIS PROBLEM. THIS IS PROBABLY FALLING ON DEAF EARS LIKE EVERYTHING ELSE WE'VE TRIED TO DO. WE LIVE ON ONE INCOME WHILE HOMESCHOOLING 3 KIDS AND TAKING CARE OF A MOTHER-IN-LAW WITH ALZHEIMERS. I NEED A SAFE DEPENDABLE VEHICLE AND THIS ONE IS NOT. PLEASE HELP US. *TR
NHTSA ODI #10241429
45,991 miles · Aug 28, 2008
StructureSuspension
WE HAD BOUGHT A BUICK TERRAZA VAN AND CAME TO FIND OUT THAT THEY HAVE A PROBLEM WITH THE REAR END THAT AFFECTS THE ALIGNMENT, THIS HAS JUST CHEWED THE '!@#$% OUT OF MY TIRES!!!!! SO WE CALLED UP THE CAR DEALER SHIP AND THEIR TRYING TO TELL US THIS ISN'T UNDER WARRANTY ! I THINK IT'S '!@#$% THAT THIS PROBLEM HAS NOT BEEN RECALLED…
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WE HAD BOUGHT A BUICK TERRAZA VAN AND CAME TO FIND OUT THAT THEY HAVE A PROBLEM WITH THE REAR END THAT AFFECTS THE ALIGNMENT, THIS HAS JUST CHEWED THE '!@#$% OUT OF MY TIRES!!!!! SO WE CALLED UP THE CAR DEALER SHIP AND THEIR TRYING TO TELL US THIS ISN'T UNDER WARRANTY ! I THINK IT'S '!@#$% THAT THIS PROBLEM HAS NOT BEEN RECALLED! PLEASE E-MAIL WITH YOUR RESPONSE? KELLY BROOKES *TR
NHTSA ODI #10240028
1,085 miles · Nov 1, 2007
Structure
TL*THE CONTACT OWNS A 2007 BUICK TERRAZA. WHILE DRIVING 65 MPH, THE PASSENGER SIDE REAR DOOR OPENED ON ITS OWN. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR, BUT IT WOULD NOT MOVE. THE VEHICLE WAS DRIVEN WITH THE DOOR OPEN 20 MILES TO THE NEAREST DEALER AND THEY STATED THAT THE CABLE WAS BROKEN A…
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TL*THE CONTACT OWNS A 2007 BUICK TERRAZA. WHILE DRIVING 65 MPH, THE PASSENGER SIDE REAR DOOR OPENED ON ITS OWN. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR, BUT IT WOULD NOT MOVE. THE VEHICLE WAS DRIVEN WITH THE DOOR OPEN 20 MILES TO THE NEAREST DEALER AND THEY STATED THAT THE CABLE WAS BROKEN AND NEEDED TO BE REPLACED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 7,500 AND FAILURE MILEAGE WAS 1,085. THE CONSUMER STATED THE DOOR STILL MALFUNCTIONS AND HAD BEEN SERVICE TWICE PREVIOUSLY. UPDATED 11/14/07 *TR
THE BRAUN CORPORATION HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2005-2008 GENERAL MOTORS MOBILITY CONVERSION, HANDICAPPED ACCESSIBLE LOW FLOOR MINIVANS. DURING CONVERSION, THE DRIVER OR PASSENGER SIDE TRAILING ARM MODIFICATION MAY NOT HAVE BEEN ADEQUATELY WELDED.
Consequence & remedy
Consequence: A SQUEAKING OR CLUNKING NOISE MAY DEVELOP. THE TRAILING ARM BUSHINGS MAY PREMATURELY WEAR AND THE TRAILING ARM MAY FRACTURE OR SEPARATE, ALLOWING THE REAR AXLE TO BECOME PARTIALLY SEPARATED FROM THE CHASSIS INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND WILL HAVE A SUPPLY OF RETROFIT PARTS AVAILABLE TO REMEDY THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN AT 1-800-488-0359.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA07019 · Power Sliding Door
Opened Dec 11, 2007 · Closed Feb 23, 2009
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door ; Structure:body:door:hinge And Attachments
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
Structure:body:door
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
Structure:body:door:hinge And Attachments
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
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