NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
281 reports58,000 miles · Oct 20, 2007
Suspension
ALL 4 OF MY WHEEL BEARINGS WENT BAD BEFORE 60,000 MILES, I RECEIVED A LETTER FROM BUICK STATING THEY ARE OFFERING AN EXTENDED WARRANTY FOR THE FRONT WHEEL BEARINGS UP TO 60,000 MILES. THIS PROBLEM WAS NOT DIAGNOSED UNTIL I HAD 63,000 MILES, THOUGH 4 MONTHS AGO WHEN I ASKED MY MECHANIC ABOUT THE LOAD NOISE COMING FROM MY VEHICLE …
Read full complaint
ALL 4 OF MY WHEEL BEARINGS WENT BAD BEFORE 60,000 MILES, I RECEIVED A LETTER FROM BUICK STATING THEY ARE OFFERING AN EXTENDED WARRANTY FOR THE FRONT WHEEL BEARINGS UP TO 60,000 MILES. THIS PROBLEM WAS NOT DIAGNOSED UNTIL I HAD 63,000 MILES, THOUGH 4 MONTHS AGO WHEN I ASKED MY MECHANIC ABOUT THE LOAD NOISE COMING FROM MY VEHICLE I WAS TOLD IT WAS FROM MY NEW TIRES AND I JUST NEEDED TO WEAR THE TREAD AND THE NOISE WOULD STOP. IT GOT WORSE AND I BROUGHT THE VEHICLE TO 3 MECHANICS. THE FIRST 2 BOTH SAID IT IS ALMOST IMPOSSIBLE FOR EVEN 1 WHEEL BEARING TO GO BAD WITH THIS LITTLE OF MILES AND THEY COULD NOT EXPLAIN HOW ALL MY WHEEL BEARINGS COULD BE SHOT. THEY STATED WHEN I ASKED ABOUT THE NOISE 4 MONTHS AGO IT IS MOST LIKELY THIS WOULD NOT HAVE BEEN DIAGNOSED BECAUSE NO ONE WOULD HAVE EVEN CONSIDERED WHEEL BEARINGS PROBLEMS IN A VEHICLE THIS NEW. ONE OF THE MECHANICS SHOOK MY TIRE IN FRONT OF ME A HALF AN INCH, STATING "THIS IS A HUGE SAFETY ISSUE". THE LETTER I RECEIVED FROM BUICK CLAIMED THIS WAS NOT RECALLED BECAUSE IT DID NOT POSE A SAFETY CONCERN. I DID HAVE THE FRONT 2 RECENTLY REPLACED AND THE DEALER/BUICK PAID FOR HALF THE COST, BUT REFUSED TO PAY FOR THE REAR WHEEL BEARINGS BECAUSE THAT WAS NOT AN ISSUE ON THE LETTER I RECEIVED. I RESEARCHED ONLINE AND FOUND THIS WAS REPORTED ON A NEWS STATION AND OVER 272,000 PEOPLE ARE AFFECTED BY THIS. *TR
NHTSA ODI #10206404
90,000 miles · Oct 10, 2007
Power Train
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A GRINDING NOISE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT HAD TO REPLACE THE FRONT DRIVER SIDE TIRE. WHEN THE SPARE WAS PLACED ON THE VEHICLE, THE ALL WHEEL DRIVE SYSTEM HAD TO BE DISABLED. IRONICALLY, THE NO…
Read full complaint
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A GRINDING NOISE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT HAD TO REPLACE THE FRONT DRIVER SIDE TIRE. WHEN THE SPARE WAS PLACED ON THE VEHICLE, THE ALL WHEEL DRIVE SYSTEM HAD TO BE DISABLED. IRONICALLY, THE NOISE STOPPED IMMEDIATELY AFTERWARDS. ONCE THE REPAIRS WERE MADE, THE ALL WHEEL DRIVE WAS REACTIVATED AND THE NOISE RETURNED. WHEN ATTEMPTING TO STOP THE VEHICLE, SHE HEARD A DINGING NOISE AND THE ALL WHEEL DRIVE INDICATOR LIGHT ILLUMINATED. THE BRAKES FAILED AND THE CONTACT DROVE OFF THE ROAD IN ORDER TO STOP THE VEHICLE. THE BRAKES LOCKED, WHICH CAUSED THE ALL WHEEL DRIVE TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THIS WAS IMPOSSIBLE. THEY STATED THAT THE TWO FRONT ALL WHEEL DRIVE SENSORS NEEDED TO BE REPLACED AND A CODE WAS RECEIVED FOR THE ABS LIGHT. THE CONTACT STATED THAT THE ABS LIGHT NEVER ILLUMINATED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
NHTSA ODI #10205338
Mileage unknown · Sep 26, 2007
Fuel System, Gasoline
GAS TANK IS EMITTING FUMES. GAS PUMP LINE CRACK, LEADING TO FUEL SETTLING AT THE O'RING RELEASES COMPONENT. NOW O'RING HAS BECOME CORREDED. CANNOT REPLACE O'RING SINCE IT IS CONNECTED TO THE TANK. GAS PUMP AND LINE REPLACED; NOW THE GAS TANK NEEDS TO BE REPLACED DUE FAULTY GAS PUMP. GM HAS A RECALL ON BOTH 07E021000 AND 0…
Read full complaint
GAS TANK IS EMITTING FUMES. GAS PUMP LINE CRACK, LEADING TO FUEL SETTLING AT THE O'RING RELEASES COMPONENT. NOW O'RING HAS BECOME CORREDED. CANNOT REPLACE O'RING SINCE IT IS CONNECTED TO THE TANK. GAS PUMP AND LINE REPLACED; NOW THE GAS TANK NEEDS TO BE REPLACED DUE FAULTY GAS PUMP. GM HAS A RECALL ON BOTH 07E021000 AND 07V349000; WHICH HAS BEEN REPORTED IT COULD CAUSE A FIRE. *JB
NHTSA ODI #10204140
97,000 miles · Sep 24, 2007
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT SMELLED GASOLINE AND NOTICED FUEL LEAKING FROM THE GAS TANK. THE MECHANIC STATED THAT THE FUEL TANK WAS FRACTURED AND HE MADE THE REPLACEMENT. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). T…
Read full complaint
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT SMELLED GASOLINE AND NOTICED FUEL LEAKING FROM THE GAS TANK. THE MECHANIC STATED THAT THE FUEL TANK WAS FRACTURED AND HE MADE THE REPLACEMENT. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT AND FAILURE MILEAGES WERE 97,000.
NHTSA ODI #10203977
83,000 miles · Sep 21, 2007
Engine And Engine CoolingEquipmentFuel System, Other
OWNER PURCHASED 2003 BUICK RENDEZVOUS IN JULY, 2007. AT THE BEGINNING OF AUGUST, 2007, WITH APPROXIMATELY 80K MILES ON IT, THE VEHICLE'S ABS, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON AND THE GAS GAUGE BEGAN FLUCTUATING ERRATICALLY. UPON INSPECTION AT THE LOCAL GM SERVICE CENTER, THE SERVICE TECHNICIAN DIAGNOSED THAT T…
Read full complaint
OWNER PURCHASED 2003 BUICK RENDEZVOUS IN JULY, 2007. AT THE BEGINNING OF AUGUST, 2007, WITH APPROXIMATELY 80K MILES ON IT, THE VEHICLE'S ABS, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON AND THE GAS GAUGE BEGAN FLUCTUATING ERRATICALLY. UPON INSPECTION AT THE LOCAL GM SERVICE CENTER, THE SERVICE TECHNICIAN DIAGNOSED THAT THE PROBLEM HAD BEEN CAUSED BY A MANUFACTURER DESIGN FLAW RELATED TO THE AIR CONDITIONING SYSTEM IN WHICH THE CONDENSATION DRAIN WAS MADE FORWARD FACING, WHICH WHILE DRIVING AT MODERATE TO HIGH SPEEDS, WOULD PREVENT THE CONDENSATION TO DRAIN PROPERLY WHILE RUNNING THE AIR CONDITIONING DUE TO WIND RESISTANCE. THIS CAUSED THE CONDENSATION (WATER) TO POOL INSIDE THE VEHICLE, CAUSING MULTIPLE VALVES TO RUST, VARIOUS ELECTRICAL FUNCTIONS TO MALFUNCTION, AND RESULTED IN A MUSTY MILDEW SMELL INSIDE THE VEHICLE BECAUSE THE CARPET WAS BECOMING SATURATED. THE SERVICE TECHNICIAN STATED HE HAD SEEN THIS PROBLEM SEVERAL TIMES BEFORE AND INFORMED THE CONSUMER THAT BUICK REMEDIED THE PROBLEM FOR THE 2005 AND NEWER MODELS. THEREFORE, THE REMEDY PROVIDED WAS THAT THE ORIGINAL A/C CONDENSATION DRAIN WAS REPLACED TO MATCH THAT OF THE 2005 AND NEWER RENDEZVOUS. THIS REMEDY ALONE WOULD HAVE BEEN RELATIVELY INEXPENSIVE HAD BUICK ISSUED A RECALL FOR THIS DESIGN FLAW (WHICH THEY CLEARLY RECOGNIZED AS EVIDENCED BY THE DESIGN MODIFICATION ON THE 2005 AND NEWER MODELS), HOWEVER SINCE THE PROBLEM WAS NOT OBSERVABLE UNTIL SIGNIFICANT DAMAGE HAD BEEN DONE (INCLUDING MULTIPLE RUSTED VALVES THAT HAD TO BE REPLACED AND SEVERAL HOURS OF LABOR), THE REPAIR ENDED UP COSTING THE CONSUMER OVER $1,000. *TR
NHTSA ODI #10203634
100,486 miles · Sep 13, 2007
EquipmentVisibility
I BOUGHT A 2003 BUICK RENDEZVOUS IN JULY 2006. I HAD TO HAVE THE DRIVERSIDE WINDOW FIX IMMEDIATELY THANK GOD THE DEALER FIXED IT FOR ME AND NOW HERE WE ARE IN SEPTEMBER 2007 AND NOW THE PASSENGER SIDE WONT GO DOWN AND I LIVE ON DISABILITY AND I HAVE SEEN ALOT OF PEOPLE THAT HAVE HAD THE SAME PROBLEM. ALSO HEAT OR AIR STOPS WHEN …
Read full complaint
I BOUGHT A 2003 BUICK RENDEZVOUS IN JULY 2006. I HAD TO HAVE THE DRIVERSIDE WINDOW FIX IMMEDIATELY THANK GOD THE DEALER FIXED IT FOR ME AND NOW HERE WE ARE IN SEPTEMBER 2007 AND NOW THE PASSENGER SIDE WONT GO DOWN AND I LIVE ON DISABILITY AND I HAVE SEEN ALOT OF PEOPLE THAT HAVE HAD THE SAME PROBLEM. ALSO HEAT OR AIR STOPS WHEN YOU ARE SITTING AT A LIGHT. *TR
NHTSA ODI #10202876
50,300 miles · Sep 4, 2007
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. ON AUGUST 22, 2007, THE CONTACT SMELLED GAS FUMES IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE DIAGNOSED THE FAILURE AS A FUEL TANK FRACTURE. SHE THEN TOOK THE VEHICLE TO A GENERAL MOTORS DEALER FOR A SECOND OPINION AND THEY CONFIRMED THE FUEL TANK FRACTURE. THE VIN …
Read full complaint
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. ON AUGUST 22, 2007, THE CONTACT SMELLED GAS FUMES IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE DIAGNOSED THE FAILURE AS A FUEL TANK FRACTURE. SHE THEN TOOK THE VEHICLE TO A GENERAL MOTORS DEALER FOR A SECOND OPINION AND THEY CONFIRMED THE FUEL TANK FRACTURE. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 50,300.
NHTSA ODI #10201836
105,000 miles · Aug 16, 2007
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT'S DAUGHTER STATED THAT THE VEHICLE CONSUMED A LOT OF FUEL. SHE FOUND A LARGE PUDDLE OF FUEL ON THE GROUND UNDERNEATH THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE WELD BETWEEN THE FUEL TANK AND THE FUEL FILLER FAILED. THE DEALER STATED THAT I…
Read full complaint
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT'S DAUGHTER STATED THAT THE VEHICLE CONSUMED A LOT OF FUEL. SHE FOUND A LARGE PUDDLE OF FUEL ON THE GROUND UNDERNEATH THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE WELD BETWEEN THE FUEL TANK AND THE FUEL FILLER FAILED. THE DEALER STATED THAT IT WAS A MANUFACTURER DEFECT. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 105,000. UPDATED 02-01-08. *KB
NHTSA ODI #10199786
87,561 miles · Jul 26, 2007
Engine And Engine Cooling
2003 BUICK RENDEZVOUS WITH 87,000 MILES. I STARTED SMELLING A SWEET BURNING SMELL THROUGH THE VENT. I AM BEING TOLD THAT MY INTAKE VALVE IS LEAKING AND THE WATER PUMP NEEDS REPLACING. THIS WILL APPARENTLY COST APPROXIMATELY $2,650.00. MY FATHER OWNS THE EXACT SAME CAR AND HAD THIS EXACT SAME PROBLEM ARISE IN HIS 2001 BUICK RENDE…
Read full complaint
2003 BUICK RENDEZVOUS WITH 87,000 MILES. I STARTED SMELLING A SWEET BURNING SMELL THROUGH THE VENT. I AM BEING TOLD THAT MY INTAKE VALVE IS LEAKING AND THE WATER PUMP NEEDS REPLACING. THIS WILL APPARENTLY COST APPROXIMATELY $2,650.00. MY FATHER OWNS THE EXACT SAME CAR AND HAD THIS EXACT SAME PROBLEM ARISE IN HIS 2001 BUICK RENDEZVOUS. IT COST HIM SIGNIFICANTLY LESS. THE DEALERS ALL KNOW ABOUT THIS PROBLEM BUT IS HAS NOT BEEN ISSUED AS A RECALL THEREFORE THEY CAN CHARGE FOR IT. MY FATHER'S DEALERSHIP IN DAYTON, OHIO KNEW ABOUT IT AND WHEN I BROUGHT MINE INTO THE DEALERSHIP IN ALEXANDRIA, VA THE SERVICEMEN LAUGHED BECAUSE THEY WERE AWARE OF THE PROBLEM. *TR
NHTSA ODI #10197598
93,737 miles · Jul 26, 2007
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK WHERE THE FILLER PIPE CONNECTS. THE DEALER STATED THAT THERE WAS NO VISIBLE DAMAGE TO THE FUEL TANK, BUT IT NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT AND THERE HAVE BEEN NO FURTHER FAILURES. THE CURRENT AND FAILURE M…
Read full complaint
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK WHERE THE FILLER PIPE CONNECTS. THE DEALER STATED THAT THERE WAS NO VISIBLE DAMAGE TO THE FUEL TANK, BUT IT NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT AND THERE HAVE BEEN NO FURTHER FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 93,737. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
NHTSA ODI #10197550
Official recalls
6Aug 8, 2007
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
Mar 29, 2004
ON CERTAIN SPORT UTILITY VEHICLES, A STRUCTURAL SUPPORT AT THE LATCH ATTACHMENT IN THE REAR LIFTGATE MAY BE INADEQUATE TO RETAIN THE LATCH TO THE LIFTGATE IN CERTAIN SEVERE VEHICLE CRASH EVENTS.
Consequence & remedy
Consequence: IF THE LIFTGATE WERE TO OPEN IN A VEHICLE CRASH, AN OCCUPANT COULD BE EJECTED FROM THE VEHICLE RESULTING IN INCREASED RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL ADD STRUCTURAL REINFORCEMENTS TO THE LIFTGATE IN THE AREA ADJOINING THE LATCH ASSEMBLY. OWNER NOTIFICATION SCHEDULE BEGAN ON JUNE 21, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080. THIS IS AN EXPANSION TO A PREVIOUS RECALL (03V211).
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Feb 20, 2003
IN SOME OF THESE SPORT UTILITY VEHICLES, THE DIAMETER OF THE STEERING COLUMN INTERMEDIATE SHAFT IS TOO SMALL.
Consequence & remedy
Consequence: THIS CONDITION COULD ALLOW THE INTERMEDIATE SHAFT TO SPIN INSIDE THE STEERING COLUMN COUPLING, RESULTING IN LOSS OF STEERING CONTROL OF THE VEHICLE. IF THIS WERE TO HAPPEN WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULTING WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE STEERING COLUMN INTERMEDIATE SHAFT. OWNERS WERE NOTIFIED BY TELEPHONE ON FEBRUARY 7, 2003, WITH A FOLLOW-UP LETTER ON FEBRUARY 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR PONTIAC AT 1-800-762-2737.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA07006 · Fuel Tank Leakage
Opened Apr 18, 2007 · Closed Sep 13, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (5)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage:tank Assembly
GM IS RECALLING (NHTSA RECALL NO. 07V-349) CERTAIN MODEL YEAR (MY) 2002-2004 BUICK RENDEZVOUS, CHEVROLET VENTURE (REGULAR WHEELBASE) AND 2001-2004 PONTIAC AZTEK AND MONTANA (REGULAR WHEELBASE) VEHICLES TO REPLACE FUEL TANKS AND CORRECT A DEFECT THAT MAY ALLOW FUEL LEAKAGE.THE VEHICLE RECALL POPULATION IS RENDEZVOUS AND AZTEK VEHICLES BUILT IN MAY 2003, VENTURE AND MONTANA VEHICLE BUILT IN JUNE THROUGH AUGUST 2002 AND CERTAIN SAME MODEL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO AND HAWAII THAT WERE BUILT THROUGH NOV/DEC 2003 (DEPENDING ON MODEL).THE TOTAL NUMBER OF VEHICLES RECALLED IS 20,594 (INCLUDES 15,196 SUBJECT AZTEK AND RENDEZVOUS VEHICLES). IN ADDITION TO THE RECALL, GM WILL EXTEND THE WARRANTY ON MY 2002-2004 RENDEZVOUS AND REGULAR WHEEL BASE VENTURE VANS AND MY 2001-2004 AZTEK AND REGULAR WHEELBASE MONTANA VANS NOT INCLUDED IN THE RECALL TO PROVIDE WARRANTY COVERAGE FOR A PERIOD OF 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM WILL BEGIN NOTIFYING OWNERS IN DECEMBER 2007.GM REPORTS THAT THE FUEL INLET PIPE CONTAINING THE INLET CHECK VALVE (ICV) MAY FRACTURE AND ALLOW FUEL VAPORS OR FUEL TO LEAK OUT.GM DATA REVEALED THAT ELEVATED AMBIENT TEMPERATURES, HIGHER CARBON CONTENT IN THE ICV AND VARIATION IN THE MANUFACTURING PROCESS WERE THE CONTRIBUTING FACTORS FOR POTENTIAL CRACKS IN THE ICV.BEGINNING DECEMBER 2003, GM BUILT VEHICLES WITH A REDESIGNED FUEL TANK/ICV.SUBJECT VEHICLES NOT INCLUDED IN THE RECALL OR EXTENDED WARRANTY DID NOT SHOW A FAILURE TREND SIMILAR TO THE ABOVE VEHICLES..FOR ADDITIONAL DETAILS, SEE RECALL 07V-349.THIS INVESTIGATION IS CLOSED.
RQ06009 · Fuel Tank Leakage
Opened Dec 14, 2006 · Closed Apr 18, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Additional source detail variants (4)
Fuel System, Gasoline
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Fuel System, Gasoline:storage
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Fuel System, Gasoline:storage:tank Assembly
CERTAIN SUBJECT VEHICLES MAY EXHIBIT LEAKAGE OF ODOR AND/OR FUELFROM THE LOWER PORTION OF THE FUEL TANK INLET FILLER PIPE (INLET CHECK VALVE).THE INLET CHECK VALVE (ICV) AND THE FUEL TANK ARE JOINED TOGETHER USING A HOT PLATE WELDING PROCESS FOR PLASTIC PARTS.GM REPORTS THAT ITS ANALYSIS OF FIELD RETURNED PARTS SHOW EVIDENCE OF PROCESS VARIATIONS FOR DIFFERENT MANUFACTURING PERIODS.THESE VARIATIONS PRODUCED SOME ICV TO FUEL TANK JOINTS WITH POOR MELT FLOW LINES.ODI'S ANALYSIS OF GM'S WARRANTY CLAIM DATA FINDS MORE FREQUENT FUEL TANK REPLACEMENTS IN THE HOTTER CLIMATE STATES.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-006) TO FURTHER ASSESS THIS MATTER.
Illustration