2015 Buick Regal

WHILE EXITING AN INTERSTATE ON A SHARP CURVE FAILED TO RESPOND. NO WARNING LIGHTS APPEARED. WHEN APPLYING BRAKE STEERING BEGAN TO RESPOND. CONTACTED DEALER SERVICE DEPARTMENT CHARLIE OBAUGH STAUNTON VIRGINIA. VEHICLE IS NOT ON RECALL LIST. PROBLEM APPEARS TO BE SIMILAR TO 2016 STEERING RECALL. DEALERSHIP DID NOT OFFER REMEDY FOR PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE LOSING STEERING WHILE IN MOTION. WHAT OPTIONS DO WE HAVE

I STARTED EXPERIENCING EXCESSIVE OIL BURN AT AROUND 85,000 MILES. SINCE THEN, I HAVE CHECKED MY OIL BIWEEKLY TO TOP OFF AND KEEP AT PROPER LEVELS ALONG WITH CONSISTENT OIL CHANGES AS THE OIL GETS DIRTY QUICKLY. DEALERSHIPS BEFORE HAVE TOLD ME THAT ITS "NORMAL" FOR THESE ENGINES. AT 109,610 MILES, I DISCOVERED A BAD OIL LEAK. I TOOK THE VEHICLE INTO AN INDEPENDENT MECHANIC TO DIAGNOSE AND FIX THE PROBLEM. HE DETERMINED THAT THE VACUUM PUMP HAD BROKEN OFF INTO THE ENGINE WHICH CAUSED A SEAL PROBLEM FOR THE TOP OF THE ENGINE. AS HE OPENED UP THE TOP OF THE ENGINE TO REMOVE THE BROKEN PIECES, HE NOTICED MULTIPLE CAMSHAFT SEALS THAT HAD WORN AWAY, THAT WERE HARD AS ROCK FROM EXCESSIVE HEAT INCLUDING PISTON SEALS THAT HAD BEEN AFFECTED, HE REPAIRED THEM ALL AFTER ORDERING THE REPLACEMENT PARTS FROM BUICK. THINKING THIS POSSIBLY HAD FIXED THE EXCESSIVE OIL BURN, I STOPPED CHECKING THE OIL LEVELS. A MONTH AND 1,000 MILES LATER, I RECEIVED THE OIL LEVEL LOW NOTIFICATION ON THE CAR COMPUTER. I CHECK AND ITS VERY LOW. THE OIL BURN IS CONTINUING WITH NO CLEAR SIGNS OF AN OIL LEAK WITH DIRTY OIL. THERE IS POSSIBLY MORE PROBLEMS WITHIN THE ENGINE THAT AREN'T SEEN. CHECKING PREVIOUS COMPLAINTS. I NOTICE THAT THIS ENGINE HAS MANY OF THE SAME PROBLEMS WITH THE TURBO PACKAGE ON GM VEHICLES.

TL* THE CONTACT OWNS A 2015 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT WAS FILLED WITH MOISTURE. THE CONTACT WAS CONCERNED THAT MOISTURE IN THE HEADLIGHT HOUSING MAY CAUSE THE HEADLIGHT TO BECOME INOPERABLE WHILE DRIVING AT NIGHT AND POSSIBLY CAUSE AN ACCIDENT. THE DIAGNOSIS WAS CONFIRMED BY AN INDEPENDENT MECHANIC. KARP BUICK (400 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, 515-665-1739) WAS CONTACTED AND INFORMED OF THE FAILURE BUT PROVIDED NO REPAIR ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.

FAULTY BRAKE VACUUM PUMP. LEAKING OIL AND VEHICLES BRAKE PEDAL WAS STIFF AND LUCKILY DID NOT LEAD TO AN ACCIDENT AS I HAD TO USE ALL MY WEIGHT TO PUSH THE PEDAL DOWN TO STOP THE CAR. I TOOK THE CAR TO A BUICK DEALERSHIP AND THEY SAID THE VACUUM PUMP DISINTEGRATED WHILE DISASSEMBLING TO PUT NEW VACUUM PUMP IN. THIS LEAD TO PARTS OF THE VACUUM PUMP ENTERING THE ENGINE. THERE IS NOW METAL IN THE OIL AND ENGINE IS NOT RUNNING RIGHT WITH REDUCED POWER. DEALERSHIP SAID IT IS NOT THEIR FAULT THAT GM MADE A VACUUM PUMP THAT IS NOTORIOUS FOR FALLING APART INTO THE ENGINE. IF THE DEALERSHIP IS AWARE OF A CHEAP PART THAT OFTEN DISINTEGRATES INTO THE ENGINE HOW HAS THIS NOT BEEN RECALLED? I SEE MANY CASES ONLINE WHERE THIS HAS HAPPENED. DEALERSHIP I TOOK IT TO IS VANDEVERE BUICK IN AKRON OHIO. JERRY MESSENGER IS THE MANAGER THAT CAN VERIFY MY COMPLAINT. *TR

DRIVER SIDE HEADLIGHT IS RETAINING WATER/LIQUID. WHEN I BOUGHT THE CAR IN 2015, I WAS TOLD THAT MY TIRES WERE NEW; THEN 2 YEARS AGO, I WAS TOLD THAT I NEEDED TO REPLACE TWO OF THEM. NOW ONE OF THE TWO ORIGINAL PIRELLI TIRES HAS PITS AND CLEARS CHUNKS MISSING FROM THE TIRE BASE, AS WELL AS MANY CRACKS THROUGHOUT THE ENTIRE TIRE! LASTLY, THE CAR HAS A HABIT OF LOCKING THE DOORS ON ITS OWN AND KEEPING THEM LOCKED, THEREBY MAKING IT IMPOSSIBLE TO GET IN. THE MOST RECENT TIME, I CALLED ONSTAR...AND DIDN'T EVEN SPEAK TO ANYONE, BUT THEY MIRACULOUSLY OPENED AND THE REMOTE WORKED FINE...AGAIN! VEHICLE HAS UNDER 49000 MILES ON IT! VEHICLE HAS ALWAYS BEEN SERVICED BY ARNOLD CHEVY / BUICK AND NO ONE ELSE! OH, AND JUST A COMPLAINT FROM WHEN I PURCHASED THE VEHICLE: I WAS NEVER TOLD THE CAR NEEDED PREMIUM GAS FOR BEST TURBO PERFORMANCE; I WAS TOLD THAT AFTER OWNING THE VEHICLE 3 YEARS, AFTER THE WARRANTY EXPIRED AND I COMPLAINED OF THE ENGINE LAGGING.

TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHEN THE VEHICLE REACHED A COMPLETE STOP, THE VEHICLE STALLED AND THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ANCHOR BUICK GMC (1 AUTOMOTIVE BLVD, ELKTON, MD 21921, (443) 406-4623) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP, CAMSHAFT, AND CAMSHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. AS A RESULT, THE CONTACT HAD TO PURCHASE A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED $100 TOWARDS THE REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 97,341.

TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DRIVER'S SIDE DOOR LOCK WAS PRESSED, WHICH ACTIVATED THE ANTI-THEFT SYSTEM. THE DOORS WOULD NOT UNLOCK FROM THE INSIDE AND THE OCCUPANTS BECAME TRAPPED INSIDE THE VEHICLE FOR APPROXIMATELY 15 MINUTES BEFORE THE CONTACT WAS ABLE TO OPEN THE DOORS. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. *JS

WE HAD THE DRIVER'S HEADLIGHT REPLACED UNDER WARRANTY DUE TO IT HOLDING WATER. ONCE WE GOT THE CAR BACK AND DROVE IT AT NIGHT, IT WAS APPARENT THAT THE LIGHT PATTERN WAS NOT THE SAME. SEE PHOTO. WE WERE NOT ABLE TO SEE THE ROAD ON THE LEFT SIDE SINCE THE BEAM WAS ESSENTIALLY POINTED DOWN SO I TOOK THE VEHICLE BACK AND THEY SAID THAT THE HEADLIGHT WAS A NEW DESIGN AND THAT'S HOW IT LOOKS BUT THEY CLAIMED TO HAVE ADJUSTED IT AGAIN. THAT WEEK WE DROVE TO ORLANDO AT NIGHT AND ALMOST EVERY CAR IN THE OPPOSITE DIRECTION WOULD EITHER FLASH THEIR LIGHTS AT US OR HONK THEIR HORN. I DID A STATIC TEST AND THE LEDT LIGHT WAS ILLUMINATING OVERHEAD ROAD SIGNS AT A DISTANCE OF 50FT SO WE WERE BLINDING ONCOMING DRIVERS. I CONTACTED BUICK CORPORATE AND THEY TOLD ME TO TAKE THE VEHICLE BACK TO THE DEALER A 4TH TIME, ONCE AGAIN I WAS TOLD THIS IS THE NEW DESIGN BUT WE WILL ADJUST IT. AS IT STANDS RIGHT NOW, MY LEFT AND RIGHT HEADLIGHTS ARE THROWING 2 COMPLETELY DIFFERENT LIGHT PATTERNS, I STILL CAN'T SEE THE LEFT SIDE OF THE ROAD AND THE HIGH BEAMS ON THE LEFT SIDE DON'T SEEM TO ILLUMINATE ANYTHING AT ALL. I'M A LICENSED ENGINEER AND ACCIDENT RE-CONSTRUCTIONIST THAT HAS SUBJECTED OTHER VEHICLES TO DOT AND SAE HEADLIGHT TESTS AND THESE LIGHTS WILL NOT PASS. IT ALSO CAUSES UNDUE STRESS ON THE THE DRIVER SINCE THE LIGHTING PATTERN IS NO LONGER CONSISTENT ACROSS THE FRONT OF THE CAR. I WOULD LIKE SOME HELP IN GETTING GM TO ACKNOWLEDGE THIS ISSUE AND CORRECT IT SINCE THEY ARE TELLING ME THAT ONCE MY WARRANTY EXPIRES IN MAY, THEY ARE NO LONGER RESPONSIBLE