2015 Buick Regal

TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE THE CONTACT WAS INSIDE THE VEHICLE, THE DRIVER'S SIDE DOOR LOCK WAS PRESSED, WHICH ACTIVATED THE ANTI-THEFT SYSTEM. THE DOORS WOULD NOT UNLOCK FROM THE INSIDE AND THE OCCUPANTS BECAME TRAPPED INSIDE THE VEHICLE FOR APPROXIMATELY 15 MINUTES BEFORE THE CONTACT WAS ABLE TO OPEN THE DOORS. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. *JS

THIS VEHICLE HAS HID HEADLIGHT ASSEMBLIES THAT HAVE CONSTANT ISSUES WITH CONDENSATION/WATER ENTERING THE HOUSING AND CAUSING THE BALLAST AND BULB TO FAIL. THIS IS DUE TO A FAULTY SEAL BETWEEN THE OUTER AND INNER SHELL ASSEMBLY. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE MAY LOOSE ALL HEADLIGHTS AND CAUSE THE DRIVER TO CRASH. THE ASSEMBLIES ARE VERY COSTLY TO REPLACE AND THE ISSUE IS VERY VERY COMMON ON ALL 2011 THOUGH 2017 REGAL AND GS MODELS WITH HID. THIS IS DANGEROUS AND SHOULD BE FIXED BY THE MANUFACTURER. NEW ASSEMBLIES WILL RESULT IN THE SAME SAFETY ISSUE IN A SHORT AMOUNT OF TIME. THIS COULD BE A DESIGN FLAW OR A MANUFACTURING FLAW... REGARDLESS, IT IS VERY DANGEROUS!

WHILE I WAS DRIVING ALL THE DASHBOARD LIGHTS WANT OUT COMPLETELY, THE CAR DIDN'T STOP RUNNING. I GOT HOME AND TRIED TO GET INTO THE CAR TWO HOURS LATER AND THE DOORS WOULD NOT OPEN WITH THE REMOTE,SO I USE THE KEY TO ENTER THE CAR, CLOSE THE DOOR AND THE ALARM WANT OFF AND THE DOORS LOCKED, I PRESSED DOWN ON THE BREAK AND PUSH IN ON THE START BUTTON, THE PANEL LITE UP SAID THAT THE REMOTE DOSE NOT MATCH THE CAR, I TRIED SEVERAL WAYS TO OPEN THE CAR IT DIDN'T DO ANYTHING I WAS LOCKED IN THE CAR FOR 30 MINUTES, THE SUNROOF WINDOW WAS OPEN A LITTLE IT WAS 88 DEGREES OUTSIDE I HAD TO KICK THE THE SUNROOF WINDOW OUT TO GET OUT OF THE CAR. THE CAR IS NOW AT FERGUSON BRICK IN TULSA AS OF RIGHT NOW THE CAR STARTED, THEY HAVEN'T FOUND ANYTHING WRONG I BELIEVED THERE IS SOMETHING WRONG IF THEY DRIVE THE CAR AND THE LIGHTS DON'T BLACK OUT OR IT START WHEN THEY HAVE THEY ARE GOING TO SEND THAT CAR BACK HOME IN THE SAME CONDITION, THIS IS A VERY SEROUS ISSUE I COULD HAVE DEAD IN THAT CAR WITH NO AIR.