2011 Buick Regal

MICHELIN LATITUDE TOUR HP 235/50R18 TIRES ON 2011 BUICK REGAL. TIRES REPLACED NOVEMBER 2014 AND WORE DOWN TO 4/32 TREAD ON DEC 19,2016. TIRE WAS RATED FOR 55,000 MILE WEAR. LACK OF TREAD CONTRIBUTED TO ACCIDENT ON THAT DATE. CAR WAS UNABLE TO STOP, SLIDING INTO THE CURB CAUSING $4200 IN DAMAGE EVEN THOUGH ACCIDENT WAS AT LOW SPEED. MICHELIN WILL NOT REPLACE TIRES. CAR CURRENTLY BEING REPAIRED. DAMAGE TO WHEELS, SUSPENSION, STEERING GEAR..

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHECK ENGINE LIGHT ILLUMINATED AT 82000 MILES. USING THE SCAN TOOL FROM A LOCAL AUTO PARTS STORE, I OBSERVED THAT THE OBD-II CODES WERE P0016 AND P0017. AROUND THE TIME THAT THE CHECK ENGINE LIGHT CAME ON, I NOTICED THAT THE SHIFTING DONE BY THE AUTOMATIC TRANSMISSION SEEMED JERKY, AND THAT THE ENGINE WAS NOISIER THAN USUAL EVEN WHEN IDLING. GENERALLY THE MILES ON THIS CAR ACCUMULATE FROM EQUAL TIME SPENT ON BOTH CITY AND HIGHWAY CONDITIONS. THE ENGINE ROUGH IDLE AND CHOPPY GEAR SHIFTING WERE APPARENT DURING BOTH TYPES OF CONDITIONS. THE CHECK ENGINE LIGHT REMAINED LIT FOR FIVE DAYS BEFORE I TOOK IT TO THE DEALERSHIP FOR DIAGNOSIS. DEALERSHIP DIAGNOSIS SAID "JUMPED TIMING CHAIN FRONT GUIDE CAME APART P0011 P0014 P0016 P0017 SET IN SYSTEM." THE DEALERSHIP REPLACED THE TIMING CHAIN USING A TIME CHAIN KIT, REPLACED THE INTAKE AND EXHAUST ACTUATORS, AND REPLACED THE OIL AND FILTER. THREE DAYS HAVE PASSED SINCE THE REPAIR WAS MADE, AND THE ENGINE SEEMS TO BE OPERATING NORMALLY.

IN AUGUST 2016, I RECEIVED AN "IMPORTANT SAFETY RECALL" #30710 FROM BUICK. THE EXPLANATION WAS "THE WIRING HARNESS FOR THE POWER SEATS MAY CONTACT THE SEAT FRAME, CHAFE, A SHORT CIRCUIT COULD OCCUR, RESULTING IN INOPERATIVE POWER SEAT ADJUSTMENTS, FLICKERING LIGHTS ON THE INSTRUMENT PANEL, SPARKING OR SMOKE UNDER THE SEAT, AND POSSIBLE FIRE." HAVING NOT HEARD ANYTHING, I CONTACTED MY AGENCY ON 9/22/16 AND WAS TOLD "NO PARTS WERE AVAILABLE." ON 11/23/16, BURNS BUICK SAID, "GM HAS NO SOLUTION. I CONTACTED GM AND SPOKE WITH [XXX] WHO DID NOT HAVE AN ANSWER. ON 11/30/16, GM'S [XXX] SUGGESTED THAT NO DATE OR SUPPLIES HAVE BEEN SET. DO I NEED TO HAVE A FIRE IN MY CAR WHILE MY GRANDCHILDREN ARE IN THE BACK SEAT FOR GM TO FINALLY DETERMINE THIS IS REALLY AN "IMPORTANT SAFETY RECALL?" WHY SHOULD IT TAKE 5 MONTHS WITHOUT ANY SOLUTION? I RIDE IN FEAR EVERYDAY KNOWING THAT I AM SITTING ON A TIME BOMB. PLEASE CONDEMN THIS FAILURE TO PROVIDE SOLUTIONS TO THIS PROBLEM AND FINE THEM SO THAT THEY DO NOT DO IT TO ANYONE ELSE IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE VEHICLE WAS TAKEN TO THE DEALER MONTHS AGO, BUT THE REMEDY AND PARTS WERE UNAVAILABLE. THE CONTACT LATER EXPERIENCED A FAILURE IN WHICH THE SEATS FAILED TO WARM. THE WARNING INDICATORS ILLUMINATED FOR BOTH THE FRONT DRIVER AND PASSENGER SEATS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A DIAGNOSTIC COULD NOT BE PERFORMED. THE MANUFACTURER WAS UNABLE TO SUPPLY THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WARMER FAILED TO OPERATE. THE DEALER STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED UNTIL IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ THE CONSUMER STATED THE DEALER ADVISED A SOLUTION HAS NOT BEEN DETERMINED YET. UPDATED 08/17/2017*JS

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE THE RECALL ON THE POWER SEAT WIRING AND MY HEATED SEATS HEAT TO A LEVEL THEN SHUT OFF CONTINUOUSLY. I HAVE A FRIEND HAD THE SAME ISSUE IN A CAMARO AND HAD CHAFED WIRES TO THE HEATED SEAT. I REFUSE TO PAY FOR THIS REPAIR AND NOW IN MICHIGAN IT IS VERY COLD AND I BOUGHT THIS CAR TO HAVE HEATED SEATS FOR A REASON. THE COPIED INFORMATION IS BELOW ON THE RECALL. THE DEALER KEEPS TELLING ME NO PARTS ARE AVAILABLE BUT HERE I AM STUCK WITH A POTENTIAL FIRE HAZARD WITH NO REPAIR. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2011 BUICK REGAL VEHICLES MANUFACTURED NOVEMBER 3, 2009, TO MARCH 25, 2011, EQUIPPED WITH 8-WAY POWER ADJUSTABLE FRONT SEATS. THE POWER SEAT WIRING HARNESS MAY CONTACT THE SEAT FRAME, CAUSING THE WIRES TO CHAFE. CONSEQUENCE: CHAFED HARNESS WIRES MAY CAUSE A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. REMEDY: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND SECURE THE WIRING HARNESS, AND REPAIR ANY CHAFED WIRES AS NECESSARY, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES WERE MAILED TO OWNERS ON AUGUST 18, 2016. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT BUICK CUSTOMER SERVICE AT 1-800-521-7300. GM'S NUMBER FOR THIS RECALL IS 30710.