2011 Buick Regal

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DECELERATING FROM 60 MPH, THE BRAKE PEDAL FAILED TO ENGAGE PROPERLY. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL WITH FORCE, BUT WAS UNABLE TO HAVE THE BRAKE PEDAL RELEASED FROM THE FLOORBOARD. THE VEHICLE CONTINUED TO MOVE AND THE CONTACT HAD TO REACH DOWN AND RELEASE THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE SYSTEM NEEDED TO BE REPLACED. THE BRAKE PADS WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DIAGNOSED BY A DEALER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.

A LOT OF PRESSURE IS NEEDED IN ORDER FOR THE BRAKE LIGHT TO ILLUMINATE. THE BRAKE LIGHT ONLY ILLUMINATES WHEN AT A COMPLETE STOP BUT NOT WHEN GRADUALLY ATTEMPTING TO SLOW DOWN AND STOP. I HAVE HAD MY CAR AT A REPAIR SHOP AND DURING THE DISCUSSION I WAS TOLD THAT I WOULD HAVE TO ADD MORE PRESSURE TO THE BRAKES FOR THE BRAKE LIGHT TO ILLUMINATE. THIS COULD CAUSE A SERIOUS ACCIDENT BECAUSE CARS BEHIND ME ARE NOT ALLOWED ENOUGH TIME TO STOP IN AN APPROPRIATE TIME. I HAVE BEEN STOPPED BY THE POLICE ON SEVERAL OCCASIONS FOR THIS ISSUE ONLY TO FIND OUT THAT MORE PRESSURE IS NEEDED ON THE BRAKES FOR THE LIGHT TO ILLUMINATE. THIS IS NOT GOOD AND MAKES ME FEAR FOR MY SAFETY.

AFTER THE CAR SITTING IN THE SUN, DRIVING IN SLOW TRAFFIC THE CAR IS RUNNING ROUGH, THE GAS MILLAGE DROPPED, THE BRAKE MAKING NOISE WHEN YOU STOP. WHEN ACCELERATE THERE IS GRINDING NOISE. I PULLED TO THE SIDE AND TURN OFF THE CAR FOR FIVE MINUTES, I START THE CAR AND IT RUN AS NORMAL. THIS WAS HAPPENING BEFORE FOR 2 MONTH. TAKE IT TO THE DEALER 3 TIMES, THEY ADVISE THERE IS NOTHING WRONG. LAST TIME THEY CLEAN THE BEARINGS AND IT DID NOT HELP. FINALLY THEY ADVISE TO REPLACE THE MODULAR FOR THE BRAKE AND THE ACCELERATOR AND IT REQUIRED REMOVE THE DASH BOARD AND LOT OF LABOR TIME. THEY ARE NOT SURE 100% IT WILL WORK AS IT IS NOT SHOWN ON THE SCAN

VEHICLE HAD RECALL 12212"A" PERFORMED IN OCT OF 2014 AT DELARSHIP, THIS RESULTS IN SOMETIMES IF NOT EVERY TIME OF A MIS-CALIBRATED BRAKE POSITION SENSOR. THE MIS-CALIBRATION RESULTS IN MY VEHICLE REQUIRING THE BRAKE PEDAL TO BE DEPRESSED ALMOST TO THE FLOOR BEFORE THE PARK POSITION DISENGAGEMENT SENSOR IS ACTIVATED. IT IS AT THIS POINT WHEN THE BRAKE LIGHTS ARE ACTIVATED. THIS EXTRA PEDAL TRAVEL RESULTS IN ME BEING ABLE TO COME TO A RAPID STOP FROM 85 MILES AN HOUR ON THE FREEWAY WITHOUT ANY REAR BRAKE LIGHTS ACTIVATING. THE BRAKE LIGHTS ARE NOT INTERMITTENT, THEY ACTIVATE EVERY TIME THE PEDAL IS PRESSED FAR ENOUGH, WHILE DRIVING THIS IS ONLY AT THE POINT WHEN ABS WOULD BE ACTIVATED UNDER EMERGENCY BRAKING. BUICK/GMC IS AWARE THIS IS THE CASE AND ISSUED RECALL 12212"B" ON OCT 11, 2016 WHICH READS: "THIS BULLITEN HAS BEEN REVISED TO INCLUDE A NOTE BEFORE STEP 4 OF THE SERVICE PROCEDURE. PLEASE DISCARD ALL COPIES OF BULLITEN 12212A." THE NOTE STATES: "THE BRAKE PEDAL POSITION SENSOR CALIBRATION MUST BE PERFORMED AFTER THE BRAKE PEDAL POSITION SENSOR,BCM,ECM, OR HPCM HAVE BEEN SERVICED." BUICK/GMC HAS NOT INFORMED DRIVERS UNDER THE ORIGINAL 12212A RECALL THAT THEIR BRAKE LIGHTS WILL NOT ACTIVATE BECAUSE OF THIS RECALL SERVICE AND HAVE REFUSED TO HONOR THIS NEWLY UPDATED PROCEDURE ON MY VEHICLE AND SHOWS AS "COMPLETE" ON NTHTSA WEBSITE. BOTTOM LINE THE ORIGINAL BOTCHED 12212A RESULTS IN BRAKE LIGHTS NOT ACTIVATING AND ANYONE THAT HAD 12212A DONE SHOULD GET 12212B NOTIFICATION AND RECALL COVERAGE.

VEHICLE WAS BEING DRIVEN OFF OF MAIN HIGHWAY INTO A SHOPPING CENTER PARKING LOT WHEN THE ENGINE SHUT OFF CAUSING THE VEHICLE TO LOSE POWER STEERING AND BRAKES. VEHICLE WOULD NOT RESTART AND NEEDED TO BE TOWED TO LESTER GLENN BUICK THAT NIGHT. THE NEXT DAY AFTER SITTING IN THE DEALERSHIP PARKING LOT, THE VEHICLE WAS ABLE TO START AND THE DEALERSHIP STATED THEY WERE"UNABLE TO DUPLICATE THE PROBLEM" AND FOUND NOTHING WRONG WITH THE VEHICLE. I PRESENTLY OWN TWO(2) 2011 BUICK REGAL AND BOTH HAVE EXPERIENCED THIS SAME PROBLEM WITH LOSS OF STEERING AND BRAKING. I HAVE CONTACTED G M NUMEROUS TIMES AND HAVE RECEIVED NO CALLS BACK FROM THEIR "SENIOR " ADVISER. HAVE ALSO READ ABOUT SIMILAR COMPLAINTS ON THE INTERNET WITH THESE VEHICLES. HOPEFULLY G M WILL ADDRESS THIS SERIOUS SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY HURT

VEHICLE HAS 69,579 MILES. WHILE TURNING ONTO SIDE STREET OFF OF MAIN ROAD, ENGINE SHUT OFF CAUSING LOSS OF POWER STEERING AND BRAKES. VEHICLE WAS ABLE TO BE RESTARTED AFTER A MINUTE AND DRIVEN HOME. VEHICLE WAS TAKEN TO LESTER GLENN BUICK DEALERSHIP FOR THIS PROBLEM . THE DEALERSHIP WAS "UNABLE TO DUPLICATE THE PROBLEM" AND THERE WERE NO CODES SHOWING A PROBLEM. I WAS TOLD THAT THE ISSUE WAS THAT THE VEHICLE WAS 100 MILES OVERDUE FOR AND OIL CHANGE AND WAS A LITTLE LOW ON OIL. WHEN I QUESTIONED THIS I WAS TOLD IT IS A "SAFETY FEATURE" TO PROTECT THE ENGINE FROM DAMAGE BECAUSE OF LOW OIL. I ASKED IF IT WAS A "SAFETY FEATURE" THAN WHY WAS MY SON ABLE TO RESTART THE VEHICLE WITHIN A MINUTE. STILL HAVE NOT RECEIVED AN ANSWER. I HAVE MADE NUMEROUS CALLS TO G M ABOUT THIS ISSUE BUT ALL I HAVE GOTTEN WERE TWO CALLS TO MY HOUSE PHONE WHEN I WAS NOT HOME WHEN I SPECIFICALLY LEFT MY CELL PHONE NUMBER TO BE CALLED. I HAVE CALLED AN ADDITIONAL THREE TIMES AND LEFT A MESSAGE FOR A SENIOR ADJUSTER TO CALL ME BACK AND STILL HAVE NOT RECEIVED A RESPONSE. AS LUCK WOULD HAVE IT, I OWN TWO 2011 BUICK REGALS AND MY DAUGHTERS CAR IS EXPERIENCING THE SAME ISSUES, BUT THAT WILL BE LISTED AS ANOTHER COMPLAINT . APPEARS TO BE MULTIPLE ISSUES ON THE INTERNET WITH THIS SAME CONCERN, BUT NOTHING SEEMS TO GET DONE