Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
200–25K
3125–50K
2750–75K
2475–100K
20100–150K
11150K+
133 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports4 fire reports5 injury reports
What owners actually said
158 reports
97,775 miles · Aug 5, 2014
Power Train
CAME TO A COMPLETE STOP TO PICK UP PASSENGER'S. PUT SHIFTER INTO "PARK" BUT INDICATOR SHOWED "DRIVE". TRIED TO EXIT CAR BUT CAR WOULD MOVE, DO TO CAR WAS IN DRIVE. SHIFTER WAS NOW LOCKED IN PARK AND WOULD NOT MOVE TO ANOTHER GEAR. RETURNED HOME, TURNED OFF IGNITION. RAINIER WOULDN'T RE START BECAUSE SHIFTER WAS STUCK IN "PARK" B…
Read full complaint
CAME TO A COMPLETE STOP TO PICK UP PASSENGER'S. PUT SHIFTER INTO "PARK" BUT INDICATOR SHOWED "DRIVE". TRIED TO EXIT CAR BUT CAR WOULD MOVE, DO TO CAR WAS IN DRIVE. SHIFTER WAS NOW LOCKED IN PARK AND WOULD NOT MOVE TO ANOTHER GEAR. RETURNED HOME, TURNED OFF IGNITION. RAINIER WOULDN'T RE START BECAUSE SHIFTER WAS STUCK IN "PARK" BUT THE INDICATOR WAS IN "DRIVE". VEHICLE WAS TOWED TO DEALERSHIP FOR REPAIR. DEALER REPLACED TRANSMISSION SHIFTER CABLE ASSEMBLY. COSTING ME MORE THEN $500. CONSUMER REPORTS MAGAZINE (SEPTEMBER 2014, PAGE 12) HAS UNDER RECALLS, HAS SOME GENERAL MOTORS VEHICLES FOR THIS SAME PROBLEM. BUT MY VEHICLE US NOT INDICATED. *TR
NHTSA ODI #10618938
46,000 miles · Jun 20, 2014
Suspension
AIR SUSPENSION ? IT SEEMS AS IF THE AIR SUSPENSION IS RUNNING CONTINUALLY AND COULD CAUSE A DRAIN ON THE ELECTRICAL SYSTEM. AFTER I STOP THE CAR IT HUMS FOR A SHORT PERIOD OF TIME NEAR THE DRIVERS DOORS AND WILL EVENTUALLY STOP. *TR
NHTSA ODI #10604723
46,000 miles · Jun 20, 2014
Electrical System
ELECTRICAL ? MY 2004 BUICK RAINIER HAS HAD A PROBLEM FOR A FEW YEARS NOW WITH THE INTERMITTENT DIMMING OF THE HEADLIGHTS. AS BEST AS I CAN FIGURE OUT, IT HAPPENS NOTICEABLY AT NIGHT WHEN I AM COASTING AT 30-32 MPH. THE BATTERY VOLTAGE METER WILL DROP DOWN TO AROUND 11, CAUSING THE LIGHTS TO DIM AND THEN GO BACK UP. IT MOSTLY …
Read full complaint
ELECTRICAL ? MY 2004 BUICK RAINIER HAS HAD A PROBLEM FOR A FEW YEARS NOW WITH THE INTERMITTENT DIMMING OF THE HEADLIGHTS. AS BEST AS I CAN FIGURE OUT, IT HAPPENS NOTICEABLY AT NIGHT WHEN I AM COASTING AT 30-32 MPH. THE BATTERY VOLTAGE METER WILL DROP DOWN TO AROUND 11, CAUSING THE LIGHTS TO DIM AND THEN GO BACK UP. IT MOSTLY HAPPENS WHEN THERE IS MOISTURE IN THE AIR, IT IS NOT GENERALLY AN ISSUE DURING THE MONTHS OF JAN-MAR WHERE IT IS CRISP AND DRIER. I START MY VEHICLE AND LET IT RUN FOR ABOUT A MINUTE OR MORE BEFORE DRIVING THE VEHICLE AND DURING MY NIGHT TIME TRAVEL, IT MAY HAPPEN 3 TIMES OR MORE THAN A DOZEN TIMES. THERE DOES NOT SEEM TO BE A DRAIN ON THE POWER OR HANDLING OF THE VEHICLE. I FIND THIS DISCONCERTING WHEREAS MY LIGHTS ARE NOTICEABLY DIMMING TO OTHER VEHICLES ON THE ROAD. IT MAY APPEAR TO OTHER DRIVERS THAT I AM INDICATING WITH THE ?FLASHING? OF THE HEADLIGHTS THAT THEY CAN CUT OUT IN FRONT OF ME OR MAKE THE TURN FROM A SIDE STREET. I HAVE HAD A FEW CLOSE CALLS IN THIS REGARD BUT I DRIVE KNOWING THAT IT COULD BE AN ISSUE. IT ONLY APPEARS TO BE A PROBLEM WHEN I AM COASTING AND NOT APPLYING PRESSURE TO THE GAS PEDAL. *TR
NHTSA ODI #10604722
82,300 miles · Jun 20, 2014
StructureSuspension
FRAME ROT ? I BROUGHT MY 2004 BUICK RAINIER IN FOR SERVICE AND HAD THE MECHANIC CHECK THE STATUS OF THE BRAKING SYSTEM. HE DISCOVERED THAT THE FRAME NEAR THE REAR DRIVER SIDE WHEEL WAS ROTTED THROUGH. THE STEEL DESIGN OF THE FRAME IS ?CUPPED? NEAR THE REAR WHEELS AND THERE WAS NO DRAIN HOLE IN THE AREA TO ALLOW THE ROAD WATER A…
Read full complaint
FRAME ROT ? I BROUGHT MY 2004 BUICK RAINIER IN FOR SERVICE AND HAD THE MECHANIC CHECK THE STATUS OF THE BRAKING SYSTEM. HE DISCOVERED THAT THE FRAME NEAR THE REAR DRIVER SIDE WHEEL WAS ROTTED THROUGH. THE STEEL DESIGN OF THE FRAME IS ?CUPPED? NEAR THE REAR WHEELS AND THERE WAS NO DRAIN HOLE IN THE AREA TO ALLOW THE ROAD WATER AND DEBRIS TO ESCAPE. HE ADVISED THAT IF I WERE TO GO OVER A POTHOLE OR HIT A BUMP THAT THE REAR WHEEL WOULD CAVE INWARD AND CAUSE A POTENTIALLY SERIOUS ACCIDENT. HE WELDED ON A STEEL PLATE TO STABILIZE THE AREA AND DRILLED A HOLE IN THE PASSENGER SIDE REAR FRAME ON THE OPPOSITE SIDE AND UNDERCOATED THE AREAS TO PREVENT ADDITIONAL DAMAGES. THE COST OF THE STEEL PLATE REPAIR, UNDERCOATING AND LABOR WAS $180. *TR
NHTSA ODI #10604720
183,346 miles · May 21, 2014
Air Bags
BOTH REAR AIR BAGS ARE STARTING TO LEAK CAUSING BACK OF CAR TO SIT LOW. WHEN THE CAR IS STARTED IT WILL AIR BACK UP BUT WILL GO BACK DOWN AS SOON AS THE CAR IS PARKED. THE CAR HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THE DEFECT. I HAVE SEARCHED THE INTERNET TO FIND THAT THIS IS A COMMON PROBLEM FOUND IN THIS MAKE AND MODEL. I AM W…
Read full complaint
BOTH REAR AIR BAGS ARE STARTING TO LEAK CAUSING BACK OF CAR TO SIT LOW. WHEN THE CAR IS STARTED IT WILL AIR BACK UP BUT WILL GO BACK DOWN AS SOON AS THE CAR IS PARKED. THE CAR HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THE DEFECT. I HAVE SEARCHED THE INTERNET TO FIND THAT THIS IS A COMMON PROBLEM FOUND IN THIS MAKE AND MODEL. I AM WANTING TO KNOW IF THIS HAS BEEN CLASSIFIED AS A SAFETY RECALL OR A DEFECT THROUGH THE MANUFACTURE. *TR
NHTSA ODI #10593156
92,000 miles · Apr 17, 2014
Electrical SystemUnknown Or OtherVehicle Speed Control
SPEEDOMETER AND TACHOMETER STEP MOTORS MALFUNCTION AND DO NOT GO BACK DOWN UPON DECELERATION. MY SPEEDO WILL SHOW I'M DOING 40 MPH WHILE STOPPED AND SOMETIMES PEG OUT WHILE DRIVING IN THE NEIGHBORHOOD. THIS CREATES AN UNSAFE SITUATION WITH SPEED MANAGEMENT IN ALL TYPES OF DRIVING CONDITIONS.
NHTSA ODI #10583370
150,000 miles · Apr 7, 2014
Air BagsService BrakesSuspension
AIR BAG SUSPENSION WILL NOT STAY AIR UP. CONSTANTLY HAVE TO WORK ON THE ABS. *TR
NHTSA ODI #10578139
32 miles · Apr 1, 2014
Electrical System
THE CURRENT INVESTIGATION INTO FAULTY IGNITION SWITCHES IS MUCH BROADER THAN CURRENTLY BEING INVESTIGATED.. IN 2004 I PURCHASE THE BUICK RAINIER ABOVE. ON INITIAL TEST DRIVE WITH SALESMAN THE VEHICLE SHUT OFF AT 35 MPH. AFTER REVIEW BY THE MECHANIC IT WAS ATTRIBUTED TO A COMPUTER ISSUE. I PURCHASED THE VEHICLE AFTER RETESTING. D…
Read full complaint
THE CURRENT INVESTIGATION INTO FAULTY IGNITION SWITCHES IS MUCH BROADER THAN CURRENTLY BEING INVESTIGATED.. IN 2004 I PURCHASE THE BUICK RAINIER ABOVE. ON INITIAL TEST DRIVE WITH SALESMAN THE VEHICLE SHUT OFF AT 35 MPH. AFTER REVIEW BY THE MECHANIC IT WAS ATTRIBUTED TO A COMPUTER ISSUE. I PURCHASED THE VEHICLE AFTER RETESTING. DURING THE NEXT 4 YEARS THIS HAPPENED AT LEAST 3 MORE TIMES. EACH TIME IT WAS ATTRIBUTED TO A COMPUTER UPGRADE. I HAVE NOT HAD A PROBLEM SINCE THEN IN 2008. THE SYMPTOMS AND THE RESULTS ARE CONSISTENT WITH ALL REPORTED FAILURES. I ALSO HAVE A FRIEND WITH A BUICK FULL SIZE CAR 2006 I BELIEVE WHO HAD THE SAME ISSUE. THE REPORTS THAT THIS HAS NOT OCCURRED ON BUICKS OR SUV IS NOT CORRECT. THIS IS A LARGER PROBLEM. *TR
NHTSA ODI #10576335
122,000 miles · Feb 18, 2014
Electrical SystemFuel System, Gasoline
I HAVE HAD THIS VEHICLE FOR 4 YEARS AND THE SPEEDOMETER HAS NOT WORKED FOR 2.5 YEARS NOW. IT WILL WORK IF I RESET THE BATTERY OR TURN THE KEY OVER UNTIL THE NEEDLE GOES BACK TO 0. I AM TOLD THE INSTRUMENT CLUSTER IS BAD AND I SEE THAT THERE ARE OTHER COMPLAINTS ALSO. PLEASE HELP. I NEED TO KNOW IF THIS IS COVERED AT A GM DEALERS…
Read full complaint
I HAVE HAD THIS VEHICLE FOR 4 YEARS AND THE SPEEDOMETER HAS NOT WORKED FOR 2.5 YEARS NOW. IT WILL WORK IF I RESET THE BATTERY OR TURN THE KEY OVER UNTIL THE NEEDLE GOES BACK TO 0. I AM TOLD THE INSTRUMENT CLUSTER IS BAD AND I SEE THAT THERE ARE OTHER COMPLAINTS ALSO. PLEASE HELP. I NEED TO KNOW IF THIS IS COVERED AT A GM DEALERSHIP FOR FREE. THE VEHICLE ALSO SPUTTERS AND I HAVE ALREADY REPLACED THE FUEL PUMP AND HAD THE INJECTORS LOOKED AT. IF YOU CAN PLEASE EMAIL ME OR CONTACT ME I WOULD GREATLY APPRECIATE IT. *TR
NHTSA ODI #10564869
124,000 miles · Oct 25, 2013
Fuel/propulsion System
WHEN I PARK MY 2004 BUICK RAINIER IN MY GARAGE THERE IS A STRONG SMELL OF GASOLINE WHICH IS GETTING WORSE OVER TIME. I WENT ON THE INTERNET TO RESEARCH AND ULTIMATELY FOUND THAT THE 2004 GM ENVOY (SISTER VEHICLE) HAD A RECALL DUE TO A SIMILAR ISSUE AND THAT GM CONFIRMED IN 2008 THAT THE 2004 BUICK RAINIER FUEL LINE CAN RUST AND…
Read full complaint
WHEN I PARK MY 2004 BUICK RAINIER IN MY GARAGE THERE IS A STRONG SMELL OF GASOLINE WHICH IS GETTING WORSE OVER TIME. I WENT ON THE INTERNET TO RESEARCH AND ULTIMATELY FOUND THAT THE 2004 GM ENVOY (SISTER VEHICLE) HAD A RECALL DUE TO A SIMILAR ISSUE AND THAT GM CONFIRMED IN 2008 THAT THE 2004 BUICK RAINIER FUEL LINE CAN RUST AND CAUSE THIS CONDITION. ALTHOUGH I UNDERSTAND GM EXTENDED THE WARRANTY TO 10 YEARS AND 120,000 MILES THERE WAS NO NOTICE TO CONSUMERS THAT I AM AWARE OF. MY TRUCK IS 9 YEARS OLD BUT HAS 128,000 MILES. I WILL GO TO THE DEALER THIS WEEK TO SEE IF THEY CAN HELP. HISTORICALLY THE DEALER HAS BEEN LESS THAN HELPFUL WITH PROBLEMS AS I DID NOT PURCHASE THE VEHICLE FROM THEM. BEING UNEMPLOYED I WOULD RATHER FIX MY TRUCK AT THIS TIME AS A NEW CAR IS NOT A REASONABLE SOLUTION. ANY SUGGESTIONS YOU CAN OFFER TO HELP ME WOULD BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Consequence & remedy
Consequence: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
2004 Buick Rainier Problems, Complaints & Recalls | Skip That Year
Illustration