NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
83 reportsClear category filter94,000 miles · Nov 9, 2011
Electrical SystemExterior Lighting
I HAVE A 2004 BUICK RAINIER. SPEEDOMETER IS SAYING 120MPH WHEN ONLY GOING 25. IT WOULD ADJUST ITSELF FOR A DAY BUT THEN IT WAS ALL OVER THE PLACE AND NOW STAYING AT 120 MORE OFTEN. THIS STARTED AT THE END OF MAY. FOR A FEW YEARS NOW THE HATCH WINDOW LOCK IS A PROBLEM. CAN'T OPEN IT BECAUSE I HAVE AN ISSUE WITH GETTING IT LO…
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I HAVE A 2004 BUICK RAINIER. SPEEDOMETER IS SAYING 120MPH WHEN ONLY GOING 25. IT WOULD ADJUST ITSELF FOR A DAY BUT THEN IT WAS ALL OVER THE PLACE AND NOW STAYING AT 120 MORE OFTEN. THIS STARTED AT THE END OF MAY. FOR A FEW YEARS NOW THE HATCH WINDOW LOCK IS A PROBLEM. CAN'T OPEN IT BECAUSE I HAVE AN ISSUE WITH GETTING IT LOCKED AGAIN WITHOUT SLAMMING IT. HAVE ALSO HAD CONDENSATION IN MY HEAD AND REAR LIGHTS SINCE I'VE GOTTEN IT. WHY THEY HAVE YET TO RECALL ABOUT THE SPEEDOMETER IS CRAZY. THIS IS A SAFETY ISSUE ESPECIALLY WHEN CHILDREN OR THE ELDERLY ARE INVOLVED! THE COST TO FIX THE CLUSTER ALONE IS 455.80$ (CHEAPEST). THIS SHOULD NOT BE MY RESPONSIBILITY WHEN MOST, IF NOT ALL, OF THE RAINIERS ARE ALL MALFUNCTIONING IN THE SAME WAY. *TR
NHTSA ODI #10435093
78,500 miles · May 6, 2011
Electrical SystemFuel System, GasolineUnknown Or Other
THE FIRST INCIDENT WE RAN OUT OF FUEL WITH THE FUEL GAUGE SHOWING WE STILL HAD FUEL IN THE TANK. NEXT INCIDENT, THE OIL PRESSURE GAUGE INDICATED A VERY HIGH OIL PRESSURE READING, LEADING ME TO BELIEVE SOMETHING WAS WRONG WITH THE ENGINE. TOOK THE CAR HOME AND DROVE ANOTHER VEHICLE UNTIL I COULD DO SOME TESTING ON THE VEHICLE. OI…
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THE FIRST INCIDENT WE RAN OUT OF FUEL WITH THE FUEL GAUGE SHOWING WE STILL HAD FUEL IN THE TANK. NEXT INCIDENT, THE OIL PRESSURE GAUGE INDICATED A VERY HIGH OIL PRESSURE READING, LEADING ME TO BELIEVE SOMETHING WAS WRONG WITH THE ENGINE. TOOK THE CAR HOME AND DROVE ANOTHER VEHICLE UNTIL I COULD DO SOME TESTING ON THE VEHICLE. OIL GAUGE RETURNED TO NORMAL OPERATION. IN APRIL OF 2010 I WAS DRIVING EXITING AN INTERSTATE HIGHWAY ONTO A FOUR LANE ROAD AND THE SPEEDOMETER READING BECAME INACCURATE. I WAS TRAVELING FASTER THAN THE INDICATED SPEED. AFTER STOPPING AT AN INTERSECTION THE SPEEDOMETER NEVER MOVED FROM ZERO WHEN I WAS MOVING DOWN THE ROAD. THIS OCCURS AFTER A BRIEF PERIOD OF DRIVING. MECHANICS I HAVE SPOKEN TO INFORM ME THIS IS A COMMON OCCURRENCE WITH THIS MODEL VEHICLE. GAUGES SUCH AS FUEL GAUGE, OIL PRESSURE, TACHOMETER AND SPEEDOMETER ARE NOT TRUSTWORTHY AND GIVE INACCURATE READINGS. THIS IS A VERY EXPENSIVE ITEM TO REPLACE AND SHOULD BE CONSIDERED A SAFETY HAZARD BECAUSE YOU CANNOT DETERMINE YOUR SPEED AT ANY GIVEN MOMENT.
NHTSA ODI #10400313
71,000 miles · Apr 7, 2011
Electrical System
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE SPEEDOMETER WOULD BECOME STUCK AT 40 MPH AND SPORADICALLY, WOULD NOT RETURN TO ZERO WHEN THE VEHICLE WAS AT A COMPLETE STOP. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE STEPPER MOTOR IN THE SPEEDOMETER HAD FAILED. THE FAILURE MILEAGE WAS 71,000 AND …
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TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE SPEEDOMETER WOULD BECOME STUCK AT 40 MPH AND SPORADICALLY, WOULD NOT RETURN TO ZERO WHEN THE VEHICLE WAS AT A COMPLETE STOP. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE STEPPER MOTOR IN THE SPEEDOMETER HAD FAILED. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE 71,488.
NHTSA ODI #10395172
32,000 miles · Mar 13, 2011
Electrical System
FAILURE OF SPEEDOMETER. QUIT WORKING AT ABOUT 32,000 MILES. *TR
NHTSA ODI #10389996
136,840 miles · Mar 9, 2011
Electrical System
I BOUGHT THIS CAR MONDAY AND THE DEALER STATED IT HAD ALL SCHEDULED SERVICE, INCLUDING THE 130K MILE SERVICE ON FEBRUARY 26, 2011. WE DROVE AROUND THE NEIGHBORHOOD AND THE CAR SEEMED TO DRIVE BEAUTIFULLY, AND APPEARED TO BE IMMACULATELY MAINTAINED. UNTIL I DROVE TO WORK THIS MORNING, AND THE SPEEDOMETER STARTED GOING HIGHER AND …
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I BOUGHT THIS CAR MONDAY AND THE DEALER STATED IT HAD ALL SCHEDULED SERVICE, INCLUDING THE 130K MILE SERVICE ON FEBRUARY 26, 2011. WE DROVE AROUND THE NEIGHBORHOOD AND THE CAR SEEMED TO DRIVE BEAUTIFULLY, AND APPEARED TO BE IMMACULATELY MAINTAINED. UNTIL I DROVE TO WORK THIS MORNING, AND THE SPEEDOMETER STARTED GOING HIGHER AND HIGHER, REACHING 80 MPH, EVEN THOUGH I HAD SLOWED DOWN AND PULLED OVER. I SHUT THE CAR OFF AND RESTARTED IT. IT APPEARED NORMAL FOR THE FIRST 30 MPH, THEN STUCK AT 40, EVEN THOUGH I WAS FOLLOWING TRAFFIC IN A 70 MPH ZONE. IT STAYED AT 40 MPH, EVEN AFTER THE CAR WAS TURNED OFF. I DID SOME RESEARCH ON THIS PROBLEM AND FOUND THAT THE INSTRUMENT PANEL CLUSTER HAS BEEN A KNOWN PROBLEM IN GM CARS, AND WAS SUPPOSED TO HAVE BEEN CORRECTED AS THE RESULT OF A CLASS ACTION LAWSUIT. THERE ARE SEVERAL TSBS RELATED TO THE SPEEDOMETER, GAS GAUGES, OR OTHER INSTRUMENTS IN THIS CLUSTER. I FIND IT UNFORGIVABLE THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS ALLOWED AN UNSAFE CONDITION EXIST IN VIRTUALLY AN ENTIRE BRAND OF CARS FOR OVER 7 YEARS AND HAS NOT ISSUED A RECALL ON THESE VEHICLES. THIS ALLOWED THE DEALER TO SELL THE CAR, KNOWING ABOUT THE PROBLEM, BUT NOT REQUIRED BY LAW, TO DISCLOSE IT. AND SHOULD I BE ON THE HIGHWAY, DRIVING ALONG AT 90 MPH, WHEN MY SPEEDOMETER SAYS 60, NOBODY IS SAFE. NOT ME, NOT THE OTHER CARS ON THE ROAD, CERTAINLY NOT PEDESTRIANS, SINCE THE BRAKING DISTANCE IS OBVIOUSLY FAR LONGER THAN MY SPEEDOMETER LEADS ME TO BELIEVE IT IS. HOW MANY MILLIONS OF DEFECTIVE VEHICLES HAVE BEEN PLACED ON THE ROAD IN THE LAST 7 YEARS? HOW WOULD YOU FEEL IF YOUR 5 YEAR-OLD RODE A BICYCLE INTO THE STREET AS I DROVE BY? THINKING I WAS GOING 30, BUT REALLY GOING 60? THIS ISN'T JUST AN INCONVENIENCE, IT IS A FATALITY WAITING TO HAPPEN. YOU HAVE THE AUTHORITY, AND THE MORAL RESPONSIBILITY, TO FIX IT. RECALL THESE CARS BEFORE SOMEBODY DIES. *TR
NHTSA ODI #10390708
61,231 miles · Jan 28, 2011
Electrical System
I HAVE BEEN EXPERIENCING A PROBLEM WITH THE INSTRUMENT CLUSTER IN MY BUICK RAINIER. IT STARTED WITH THE SPEEDOMETER WHICH WAS EITHER TO FAST OR SHOWING BELOW ZERO AT HIGHWAY SPEEDS. IT STARTED ABOUT 2 YEARS AGO BUT AT THAT TIME IT HAPPENED OCCASIONALLY. THE PROBLEM HAS CONTINUED TO MIGRATE TO OTHER GAUGES IN THE INSTRUMENT PA…
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I HAVE BEEN EXPERIENCING A PROBLEM WITH THE INSTRUMENT CLUSTER IN MY BUICK RAINIER. IT STARTED WITH THE SPEEDOMETER WHICH WAS EITHER TO FAST OR SHOWING BELOW ZERO AT HIGHWAY SPEEDS. IT STARTED ABOUT 2 YEARS AGO BUT AT THAT TIME IT HAPPENED OCCASIONALLY. THE PROBLEM HAS CONTINUED TO MIGRATE TO OTHER GAUGES IN THE INSTRUMENT PANEL-- THE OIL PRESSURE READS ANYWHERE FROM 50 TO THE 80 OR PEG, THE TACK WILL READ BELOW ZERO AT HIGHWAY OPERATING SPEEDS AND THE VOLT METER READS 14+. THESE PROBLEMS HAPPEN INDIVIDUALLY OR SEVERAL AT ONCE. I HAVE CONTACTED THE DEALER WHERE I PURCHASED IT AND THEY DO NOT ACKNOWLEDGE IT AS A PROBLEM AND OFFER NO FINANCIAL ASSISTANCE WITH A REPLACEMENT OR REPAIR. THE DEALER WILL REPLACE THE INSTRUMENT CLUSTER FOR $370 FOR PARTS AND LABOR AT $92/HOUR - APPROXIMATELY $600. I CONTACTED GM ABOUT THE PROBLEM AND THEY ACKNOWLEDGE THERE IS A PROBLEM WITH INSTRUMENT CLUSTERS IN CERTAIN VEHICLES DURING THAT PERIOD OF TIME BUT MY VEHICLE IS NO INVOLVED. IF YOU RESEARCH THIS ON THE INTERNET YOU WILL FIND SEVERAL SITES WITH DISCUSSIONS AND COMPLAINTS ABOUT THE INSTRUMENT CLUSTERS ON THIS PARTICULAR VEHICLE, INCLUDING THIS SITE. I THINK THIS IS A WIDE SPREAD PROBLEM AND SHOULD BE CORRECTED WITH A MANDATED GOVERNMENT RECALL. I HAD AN IDENTICAL PROBLEM WITH A 2003 CADILLAC ESCALADE XT AND THERE WAS A RECALL AND FREE REPLACE FOR THE INSTRUMENT CLUSTER. *TR
NHTSA ODI #10379477
70,132 miles · Jan 28, 2011
Electrical SystemVisibility
ERRATIC WINDSHIELD WIPER OPERATION. WHEN YOU TURN THE WIPERS ON FOR USE THEY IMMEDIATELY GO TO "NORMAL" MODE OF OPERATION AND CAN BE SWITCHED TO "HIGH SPEED" AND BACK TO NORMAL BUT WILL NOT GO TO "DELAY" OR TURN OFF. THEN THEY MAY STAY ON FOR DAYS BEFORE THEY WILL STOP ON THEIR OWN. THEY DO NOT TRUN OFF WITH THE SWITCH. THIS…
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ERRATIC WINDSHIELD WIPER OPERATION. WHEN YOU TURN THE WIPERS ON FOR USE THEY IMMEDIATELY GO TO "NORMAL" MODE OF OPERATION AND CAN BE SWITCHED TO "HIGH SPEED" AND BACK TO NORMAL BUT WILL NOT GO TO "DELAY" OR TURN OFF. THEN THEY MAY STAY ON FOR DAYS BEFORE THEY WILL STOP ON THEIR OWN. THEY DO NOT TRUN OFF WITH THE SWITCH. THIS HAS BEEN A PROBLEM FOR ABOUT 6 MONTHS BUT IS GETTING WORSE. *TR
NHTSA ODI #10379438
65,000 miles · Dec 27, 2010
Electrical System
THE SPEEDOMETER ON MY 2004 BUICK RAINIER STOPS WORKING INTERMITTENTLY. THERE IS NO PATTERN AS TO WHEN THIS OCCURS, IT HAS HAPPENED IN ALL TYPES OF WEATHER AND ALL TEMPERATURES. SOMETIMES IT SAYS I'M GOING FASTER THAN I AM, SOMETIMES IT SAYS I'M GOING SLOWER. SOMETIMES IT STOPS WORKING ALL TOGETHER. I HAVE RESEARCHED AND THIS…
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THE SPEEDOMETER ON MY 2004 BUICK RAINIER STOPS WORKING INTERMITTENTLY. THERE IS NO PATTERN AS TO WHEN THIS OCCURS, IT HAS HAPPENED IN ALL TYPES OF WEATHER AND ALL TEMPERATURES. SOMETIMES IT SAYS I'M GOING FASTER THAN I AM, SOMETIMES IT SAYS I'M GOING SLOWER. SOMETIMES IT STOPS WORKING ALL TOGETHER. I HAVE RESEARCHED AND THIS IS A COMMON PROBLEM WITH RAINIERS. I'M WONDERING WHY THIS HASN'T BEEN RECALLED? THE VEHICLE HAS ABOUT 100,000 MILES ON IT NOW, BUT THE SPEEDOMETER STOPPING HAS BEEN AN ISSUE FOR A FEW YEARS. *TR
NHTSA ODI #10372506
73,000 miles · Dec 3, 2010
Electrical System
NO PARTICULAR EVENT JUST DRIVING AND SPEEDOMETER STOPPED WORKING A FEW WEEKS LATER GAS GAUGE STOPPED ONCE IN AWHILE THE SPEEDOMETER STARTS BUT IS INACCURATE ALL OF THE INSTRUMENT CLUSTER IS GOING . MANY OTHER COMPLAINTS ONLINE FOR SAME PROBLEM . TRIED TO HAVE THE DEALER CO OPERATE AND FIX THE DEFECT BUT GOT NOWHERE NEED HELP AS …
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NO PARTICULAR EVENT JUST DRIVING AND SPEEDOMETER STOPPED WORKING A FEW WEEKS LATER GAS GAUGE STOPPED ONCE IN AWHILE THE SPEEDOMETER STARTS BUT IS INACCURATE ALL OF THE INSTRUMENT CLUSTER IS GOING . MANY OTHER COMPLAINTS ONLINE FOR SAME PROBLEM . TRIED TO HAVE THE DEALER CO OPERATE AND FIX THE DEFECT BUT GOT NOWHERE NEED HELP AS THIS IS A EXTREMELY EXPENSIVE FIX ON A FAULTY PART THAT SHOULD HAVE A RECALL AS IT IS A UNSAFE SITUATION. *TR
NHTSA ODI #10369072
49,000 miles · Nov 8, 2010
Electrical System
SPEEDOMETER FAILING AND/OR WORKING INTERMITTENTLY. *TR
NHTSA ODI #10365064
NHTSA investigations
3RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.