2010 Buick Lucerne

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO WHITE BEAR LAKE SUPERSTORE (3900 N HIGHWAY 61 N, WHITE BEAR LAKE, MINNESOTA 55110) WHERE IT WAS DIAGNOSED THAT THE FUSE BLOCK AND RELAY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,106.

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, BUT THE FAILURE CONTINUED. UPON INSPECTION, IT WAS DISCOVERED THAT ONE OF THE FUSES IN THE FUSE BOX HAD BURNED OUT. THE FUSE WAS REPLACED, BUT IT WAS LATER DISCOVERED THAT THE FUSE AND FUSE BOX HAD MELTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO KEN'S AUTO SERVICE CENTER (LOCATED AT 1656 MASSILLON RD, AKRON, OH 44312; (330) 733-4328) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE SAME FAILURE OCCURRED THE SECOND TIME. THE VEHICLE WAS TOWED AGAIN TO KEN'S AUTO SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX UNDERNEATH THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,800.

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED. THE RELAY WAS REPLACED THREE ADDITIONAL TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, OIL LEAKED FROM UNDERNEATH THE VEHICLE. THE DEALER DIAGNOSED THAT 16 DIFFERENT OIL SEALS HAD FAILED, WHICH CAUSED OIL TO LEAK FROM THE ENGINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,000.

THE CAR CRANKS BUT DOES NOT START. I HAVE HAD THE CAR INTO THE DEALER 3 TIMES AND PURCHASED SPARE RELAYS AND SPARE FUSE BOX . CAR BECAME VERY UNRELIABLE...NEVER KNEW WHEN IT WAS GOING TO START. I REPLACED FUEL PUMP RELAYS 8 TIMES UNTIL MY THIRD (AND HOPE FINAL) VISIT TO DEALER . TOTAL BILL SO FAR ABOUT US$1700. 1ST VISIT (SEP 15 2015)- THEY REPLACED FUEL PUMP AND RELAY. CAR RAN UNTIL..... 2ND VISIT (DEC 01 2015) - THEY REPLACED FUSE BOX WITH USED BECAUSE GM DID NOT HAVE ANY NEW ONES AT ANY WAREHOUSE!!! THEY READ BULLETIN 15-NA-051 THAT REFERRED TO FUEL PUMP RELAY PROBLEMS DUE TO REAR SEAT CLIP AND MODIFIED SEAT CLIP SO IT NO LONGER PROTRUDED INTO FUSE BOX COVER. AFTER THIS VISIT RELAY WAS FRIED UPON STARTING ABOUT 5 TIMES UNTIL..... JUN 22 2016 - VISITED DEALER (AFTER PHONE CALLS NOT ANSWERED) TO DISCUSS REPEATED PROBLEM AND POSSIBLE CAUSES WITH SERVICE MANAGER - FOUND A DEEP MARK IN FUSE BOX COVER - INDICATED THAT USED FUSE BOX I HAD BEEN IN CONTACT WITH AV SEAT CLIP ... 3RD VISIT ( JUN 23 2016) - THEY CHECKED WIRING BETWEEN FUSE BOX AND FUEL PUMP CAREFULLY AT MY REQUEST AND REPLACED THE USED FUSE BOX WITH NEW ONE. SO FAR AFTER 10 STARTS IT STILL WORKS AND I AM A LITTLE BIT MORE CONFIDENT THAT WE HAVE FOUND THE PROBLEM (DAMAGED FUSE BOX TERMINAL DUE TO SEAT CLIP?), BUT ONLY TIME WILL TELL. GM'S LACK OF INTEREST IN THIS PROBLEM IS DISGUSTING...I HAVE READ OVER 60 COMPLAINTS FOR THIS CAR FROM 2006-2011 MODELS AND NO DOUBT THIS IS A SMALL SAMPLE. IT IS THE MOST COMMON COMPLAINT FOR THE LUCERNE ON COMPLAINT WEBSITES. THE BULLETIN RE THE SEAT CLIP (AN EASY DIY FIX) IS NOT AVAILABLE PUBLICLY . THIS WOULD SAVE MUCH FRUSTRATION AND DOLLARS. -- DESPITE THE FACT THAT THIS WAS A COMMON AND SERIOUS PROBLEM WITH THIS CAR, GM DID NOT STOCK NEW REPLACEMENT FUSE BOXES.

I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.

ON SEPTEMBER 14TH 2015 I WAS DRIVING MY BUICK LUCERNE ON A VERY BUSY STREET HERE IN THE BOSTON AREA @ APPROX. 11:18AM WHEN THE STEERING ON MY BUICK FAILED. I WAS FORTUNATE ENOUGH TO BE ABLE TO DIRECT THE CAR ONTO A CURB. FOR A MOMENT I FEARED A TOTAL LOSS OF CONTROL OF THE VEHICLE. FORTUNATELY A POLICE OFFICER ARRIVED AND ASSISTED ME. THE CAR WAS TOWED TO MCLAUGHLIN CHEVROLET IN WHITMAN, MA. ACCORDING TO THAT DEALER'S SERVICE DEPT. STATEMENT, THE POWER LINE WAS ROTTED AS WAS THE POWER STEERING HOSE. THIS IS A SIMILAR ISSUE THAT HAS LED TO RECALLS ON OTHER GM VEHICLES IN PAST YEARS. MY 2010 BUICK LUCERNE HAS ONLY 39,412 ON IT. IT IS VERY WELL MAINTAINED. IT IS VERY ALARMING THAT A MAJOR STEERING MALFUNCTION HAPPENED ON MY WELL MAINTAINED, LOW MILEAGE CAR. I THANK GOD THAT I WAS ABLE TO STEER THE CAR ONTO THE CURB. IF I WAS ON A MAJOR HIGHWAY THEN I REGRETTABLY FEEL THAT IT WOULD HAVE BEEN A CATASTROPHIC EVENT FOR ME. I HAVE THE DEFECTIVE PART AS WELL AS THE INVOICE FROM MCLAUGHLIN CHEVROLET. FOR YOUR POSSIBLE REVUE. THE REPAIR COST ME $498.75. I SINCERELY FEEL THAT THIS IS A DANGEROUS DEFECTIVE PART ISSUE. I LOOK FORWARD TO HEARING FROM YOUR AGENCY. *TR