2009 Buick Lucerne

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. AFTER THE VEHICLE WAS DRIVEN FOR A SHORT PERIOD OF TIME AND PARKED, IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO EMPIRE CHEVROLET BUICK (1931 US-421, WILKESBORO, NC 28697, (336) 838-2191) WHERE IT WAS DIAGNOSED THAT THE RELAY AND FUSE PANEL UNDERNEATH THE REAR SEAT HAD MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT CONTINUED TO STALL AND TURN OFF. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO NORTHWEST HILLS CHEVROLET BUICK GMC (LOCATED AT 2065 E MAIN ST, TORRINGTON, CT 06790, (860) 626-5296) WHERE IT WAS DIAGNOSED THAT THE REAR FUSE BLOCK AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,818. *TT THE CONSUMER STATED THAT THE FUSE BLOCK WAS MELTED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *TR

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHEN THE CONTACT STOPPED AND TURNED OFF THE VEHICLE AFTER A LONG DRIVE, THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUSE BOX HAD BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,406. *BF CONSUMER STATED FAILER TO START AFTER DRIVING 400 MILES.*JB

LEFT FRONT TIRE LOW AIR PRESSURE. WENT TO GET PROBLEM CORRECTED. REPAIR TECHNICIAN REPORTED THE AIR WAS LEAKING AROUND THE VALVE STEM. TECHNICIAN DISMOUNTED THE TIRE FROM THE RIM AND DISCOVERED THAT THE CHROME PLATING ON THE RIM WAS FLAKING OFF AND HAD A GAP BETWEEN THE RIM AND THE VALVE STEM ALLOWING AIR TO LEAK FROM THE TIRE. OPTIONS WERE TO EITHER RE-CHROME THE RIM OR PURCHASE REPLACEMENT RIM. ALSO, TIRE NEEDED REPLACEMENT DUE TO BEING RUN UNDERINFLATED. RESULT: PURCHASED 4 NEW RIMS (NOT CHROME PLATED) AND A NEW TIRE. TOTAL COST $ 700+.

AFTER BEING DRIVEN NORMALLY ALL DAY, THE CAR ALL OF A SUDDEN WOULDN'T CRANK PROPERLY AFTER BEING PARKED FOR A FEW HOURS. THE CAR NEEDED TO BE TOWED TO A CAR SHOP. ACCORDING TO A LOCAL MECHANIC, THE BACK SEAT PRESSED ON THE WIRING THAT, IN TURN, BURNED UP THE ELECTRIC PANEL AND THE FUEL PUMP. DUE TO THIS, THE ELECTRIC PANEL AND THE FUEL PUMP NEED TO BE REPLACED.

GOING DOWN HIGHWAY 70 MPH STRAIGHTAWAY CAR STALLED ABLE TO GET TO SIDE OF HIGHWAY PULLED OFF SEAT FOUND FUSE BOX TEMP HOT WHEN COOLED DOWN NOTICED FUEL RELAY SWITCH BURNT OUT. COMMON PROBLEM WITH CAR DUE TO ENGINEERING OF SEAT BRACKETS HITTING FUSE BOX AND DAMAGING IT. THIS IS THE SECOND TIME IN 5 YEARS FUSE BOX HAS BEEN REPLACED BY CERTIFIED DEALERSHIP. OBVIOUSLY PROBLEM IS WITH THE ENGINEERING OF SEAT BRACKET BUT APPARENTLY DEALER DOES NOT TAKE ME SERIOUSLY AND DID NOT TRIM SEAT CLIPS PER MY SPECIFIC REQUEST BC THERE IS ONLY A BULLETIN FROM GM 15-NA-051 NOT A RECALL. SEVERAL COMPLAINTS HAVE BEEN MADE AND MUST BE COMMON ENOUGH FOR A BULLETIN LUCKILY NO ONE WAS TAILGATING OR THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF, LATER THE VEHICLE WOULD NOT RESTART. UPON INSPECTION IT WAS DISCOVERED THAT THE BATTERY RELAY WAS FAULTY AND THE FUSE BOX HAD MELTED. THE CONTACT INDICATED THAT THE BATTERY AND FUSE BOX WERE LOCATED UNDER THE REAR SEAT AND WITH REAR PASSENGERS SEATED THE SEAT CUSHION MADE CONTACT WITH THE BATTERY AND FUSE BOX. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

REC- BATTERY DRAIN NO START CONDITION OR A STALL MAY MELT OR OVERHEAT. I REVEIVED LETTER ON 1/2019 HOWEVER EXPERIENCED THIS ISSUE IN JULY 2018 HAD TO HAVE CAR TOWED MECHANIC REP;ACED BETTERY. TK TO DEALERSHIP THEY EXPERIENCED THE SAME AND DRAINING BATTERY. SENT INVOICE TO BUICK FOR REIMBURSEMENT OF BATTERY THAT WAS STILL IN WARRANTY AND TOWING REFUSED TO REIMBURSE THIS SHOULD BE A RECALL SEVERAL COMPLAINTS AND A SAFETY ISSUE. VEHICLE WAS STATIONARY IN PARKING LOT COULD HAVE BEEN WORSE

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT REPLACED THE FUSES AND FUEL PUMP SEVERAL TIMES, BUT THE VEHICLE CONTINUED TO DECELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ULTIMATE GMC FREDERICKSBURG (5150 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 693-2350), BUT WAS NOT DIAGNOSED BECAUSE THE CONTACT DID NOT HAVE A RECALL LETTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT PULLED OUT THE REAR SEAT TO REACH THE FUSE BOX AND NOTICED THAT THE FUSE BOX WAS PARTIALLY BURNT AND FUEL PUMP RELAY ALSO BURNT ON AUGUST 17, 2018. NEW FUEL PUMP RELAY PURCHASED AND TEMPORARILY REPAIRED BY CONTACT. IN JANUARY 2019, THE VEHICLE WAS TAKEN TO PHILLIPS BUICK GMC (2160 US WHY 441, FRAUDULENT PARK, FL 34731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BLOCK (BOX) NEEDED REPLACEMENT AND THE REAR SEAT NEEDED TO BE MODIFIED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TTT CONTACT SAYS THERE HAS BEEN NUMEROUS REPORTED FUEL PUMP RELAY, FUSE BLOCK AND FUEL PUMP REPORTED FAILURES ON BUICK LAGRANGE. THE MAJOR SAFETY PROBLEM ARE THE FAILURES THAT OCCURRED WHILE THE CARS WERE BEING DRIVEN AND THE ENGINE STOPPED RUNNING. ENCLOSED IS A COPY OF THE BILL FROM PHILLIPS BUICK/GMC. *JB