NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
76 reportsClear category filter116,400 miles · Sep 22, 2015
Electrical System
CAR CRANKED BUT WOULD NOT START, CHECKED EVERY THING OUT FOUND FUEL PUMP FUSE BURNT REMOVED FUSE FOUND FUSE BLOCK BURNT, FUSE LOOKED LIKE IT HAD BEEN ON FIRE AT ONE TIME. I LIVE IN THE COUNTRY WITH NOTHING BUT CURVEY ROADS IF THAT FUSE WOULD HAVE GONE OUT WHEN I WAS DRIVING I WOULD HAD RUN OFF ROAD AND HIT A TREE KILLING ME OR M…
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CAR CRANKED BUT WOULD NOT START, CHECKED EVERY THING OUT FOUND FUEL PUMP FUSE BURNT REMOVED FUSE FOUND FUSE BLOCK BURNT, FUSE LOOKED LIKE IT HAD BEEN ON FIRE AT ONE TIME. I LIVE IN THE COUNTRY WITH NOTHING BUT CURVEY ROADS IF THAT FUSE WOULD HAVE GONE OUT WHEN I WAS DRIVING I WOULD HAD RUN OFF ROAD AND HIT A TREE KILLING ME OR MY PASSENGERS. [XXX] [XXX] RICHLAND, MISSOURI 65556 VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
NHTSA ODI #10767495
72,071 miles · Sep 9, 2015
Electrical SystemFire
FUSE BOX UNDER REAR SEAT BURNED LEAVING CAR UNABLE TO RUN, LEAVING US STRANDED IN HUMID 90 DEGREE TEMPERATURE. CAR TOWED, REPAIRED COSTING NEARLY $800.
NHTSA ODI #10762697
58,268 miles · Jun 18, 2015
Electrical SystemFuel/propulsion System
6/2/15 VEHICLE WOULD NOT START, FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED TO BUICK DEALER WHERE I PURCHASED CAR. CK ECM CODES - NONE CK IGN AND FUEL SYSTEM - NO FUEL PRESSURE - CK FUEL DELIVER SYSTEM FOUND FUEL PUMP FAILURE. REPLACED FUEL MODULE ASSEMBLY. $624.00. 6/08/15 VEHICLE WOULDN'T START. PULLED RELAY FOR FU…
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6/2/15 VEHICLE WOULD NOT START, FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED TO BUICK DEALER WHERE I PURCHASED CAR. CK ECM CODES - NONE CK IGN AND FUEL SYSTEM - NO FUEL PRESSURE - CK FUEL DELIVER SYSTEM FOUND FUEL PUMP FAILURE. REPLACED FUEL MODULE ASSEMBLY. $624.00. 6/08/15 VEHICLE WOULDN'T START. PULLED RELAY FOR FUEL PUMP AND PUT IT BACK IN AND IT STARTED. I DROVE IT BACK TO THE DEALERSHIP. THEY CHECKED FUEL PUMP RELAY, FOUND REAR FUSE PANEL DAMAGED DUE TO POOR CONNECTION AT FUEL PUMP RELAY. REPLACED REAR FUSE BLOCK. COST $291.00. AFTER DOING SOME RESEARCH PROBLEM SEEMS COMMON AND STEMS FROM AN OBVIOUS PROBLEM WITH THESE FUSE BOXES. READ THERE WAS A NATIONAL BACKORDER ON THESE FUSE BOXES AT ONE POINT. SOUNDS LIKE THIS SHOULD OF BEEN A RECALL AND REPLACED FOR FREE.
NHTSA ODI #10725973
86,000 miles · May 15, 2015
Electrical System
ENGINE FAILS TO START. AFTER RESEARCH ONLINE, CHECKED FUEL PUMP RELAY FUSE AND SURE ENOUGH RELAY BLOWN AND HAD MELTED TO FUSE BLOCK AT ONE PIN ON RELAY. REPLACED FUSE AND CAR STARTED AND RAN LIKE NOTHING WAS EVER WRONG. WITHIN A WEEK THE SAME THING HAPPENED ONLY THIS TIME THE CAR WOULD NOT START AFTER REPLACING THE FUEL PUMP REL…
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ENGINE FAILS TO START. AFTER RESEARCH ONLINE, CHECKED FUEL PUMP RELAY FUSE AND SURE ENOUGH RELAY BLOWN AND HAD MELTED TO FUSE BLOCK AT ONE PIN ON RELAY. REPLACED FUSE AND CAR STARTED AND RAN LIKE NOTHING WAS EVER WRONG. WITHIN A WEEK THE SAME THING HAPPENED ONLY THIS TIME THE CAR WOULD NOT START AFTER REPLACING THE FUEL PUMP RELAY. HAD CAR TOWED TO BUICK DEALER. THEY REPLACED THE COMPLETE FUSE BLOCK THAT CONTAINS THE FUEL PUMP RELAY WHICH IS LOCATED UNDER THE REAR CAR SEAT. COST ABOUT $840.00 TOTAL ( $40.00 FOR THE 2 FUEL PUMP RELAYS; $75.00 FOR THE TOWING AND THE REST WAS DEALER CHARGE TO REPLACE FUSE BLOCK). ASKED THEM IF THEY FOUND WHAT WAS CAUSING THIS AND THEY SAID EVERYTHING CHECKED OK AFTER REPLACING FUSE BLOCK. HAVE NOT HAD ANY MORE ISSUES SO FAR ALTHOUGH IT HAS ONLY BEEN A COUPLE WEEKS BUT WOULD THINK SOMETHING HAS TO BE CAUSING TOO MUCH AMPERAGE TO BE DRAWN TO HAVE CAUSED THIS. DON'T KNOW IF FUEL PUMP CAN CAUSE TOO MUCH AMPERAGE DRAW. AGAIN, DEALER SAID NOTHING SHOWED UP AFTER REPLACING FUSE BLOCK
NHTSA ODI #10716599
76,000 miles · Feb 27, 2015
Electrical SystemFuel/propulsion System
MY FUSED BOX MELTED AND STOPPED THE FUEL THE FROM GOING TO MY ENGINE. THE FUSED BOX WAS HEATED TO THE POINT OF BURNING AND MELTING. *TR
NHTSA ODI #10691200
84,453 miles · Feb 25, 2015
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion SystemFire
AFTER RETURNING FROM A TWO HOUR TRIP I PARKED MY CAR AT HOME. THE NEXT DAY I TRIED TO START MY CAR AND IT WOULD ONLY TURN OVER.A MECHANIC FOUND THE FUEL PUMP DEFECTIVE, FUEL PUMP RELAY BURNT AND THE POWER PANEL BURNT AS WELL.
NHTSA ODI #10690563
108,290 miles · Feb 3, 2015
Electrical SystemEngineFuel/propulsion SystemFire
WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOU…
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WHILE DRIVING IN PETOSKEY THE CAR STARTED TO MISS AN BACKFIRING THEN THE MOTOR STOP RUNNING. I COULDN'T STOP OR STEER THE CAR. AFTER I GOT THE CAR FINELY STOPPED THE CAR WOULDN'T START UP AN I COULD SMELL LIKE WIRE BURNING. I HAD THE CAR DELIVERED TO AN AUTO SHOP BROWN MOTORS IN HARBOR SPRINGS MI. AFTER THE DIAGNOSIS THEY FOUND THAT THE FUSE BLOCK UNDER THE REAR SEAT WAS BURNED UP AT THE FUEL PUMP FUSE, AN WAS ON FIRE AT ONE TIME.. THE FUSE BLOCK WAS BEYOND FIXING AN NEEDED A NEW ONE INSTALLED. THERE WAS A RECALL ON THE IGNITION SWITCH, BUT THIS ISN'T WHAT IS WRONG WITH THESE CARS, I DON' BELIEVE THAT THE IGNITION SWITCH ON THERE RECALL ARE WHAT IS WRONG, I BELIEVE THAT THE FUSE BLOCK IS WHAT WRONG WITH THERE RECALLS WHEN THE FUSE SHORTS OUT THE FUEL PUMP STOPS AN SO DOES THE CAR MOTOR. STRANGE THAT THE CAR DEALERS FOR SOME REASON HAS THEM IN STOCK, THERE SHOULD BE A RECALL ON ALL CAR WITH THIS TYPE OF FUSE BOX, THIS IS WHAT CAUSING THESE CAR TO STOP RUNNING AN GET IN A ACCIDENTS. TO DAY I GOT LUCKY. *TR
NHTSA ODI #10680899
75,000 miles · Feb 3, 2015
Electrical SystemFire
TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THERE WAS A BURNING SMELL OF WIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT REAR FUSE BOX HAD MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS …
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TL*THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THERE WAS A BURNING SMELL OF WIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT REAR FUSE BOX HAD MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 7/7/15*CN
NHTSA ODI #10680853
Mileage unknown · Dec 9, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE I…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/20/15*LJ UPDATED 10/5/2015*JS
NHTSA ODI #10663107
74,000 miles · Oct 14, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAI…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #10644473
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗