NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
76 reportsClear category filter78,000 miles · Feb 10, 2017
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MI…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA ODI #10953810
96,020 miles · Feb 6, 2017
Electrical SystemFuel/propulsion System
CAR WOULD TURN OVER WILL NOT START. MECHANIC SAID THAT FUSE UNDER SEAT OVER HEATED. PURCHASED WITH 95K 7 DAYS AGO. AFTER RESEARCHING THIS IS AKNOW ISSUE FOR THIS MODEL. I HAVE IT TOWED TO A DEALER I SEE FUEL PUMP MAY NEED TO BE REPLACED AS WELL. WILL IT TAKE A FIRE OR A HIGHWAY ACCIDENT BEFORE BUICK HAS TO UWN UP TO THIS DANGER…
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CAR WOULD TURN OVER WILL NOT START. MECHANIC SAID THAT FUSE UNDER SEAT OVER HEATED. PURCHASED WITH 95K 7 DAYS AGO. AFTER RESEARCHING THIS IS AKNOW ISSUE FOR THIS MODEL. I HAVE IT TOWED TO A DEALER I SEE FUEL PUMP MAY NEED TO BE REPLACED AS WELL. WILL IT TAKE A FIRE OR A HIGHWAY ACCIDENT BEFORE BUICK HAS TO UWN UP TO THIS DANGEROUS PROBLEM. I AM SURE YOU ARE AWARE OF THE PROBLEMS WITH THIS MODEL. CAR WAS STAITIONARY BUT WHAT CAN PREVENT THIS HAPPENING TO THE OWNERS DRIVNG IN MOTION.
NHTSA ODI #10949951
119,000 miles · Jan 31, 2017
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RELAY FUSE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE MANUF…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RELAY FUSE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10948628
61,000 miles · Jan 14, 2017
Electrical System
WHILE DRIVING IN POURING RAIN, ENGINE STOPPED RUNNING. NO POWER STEERING OR BRAKES. I WAS JUST BEGINNING TO PARK MY CAR IN A PARKING STALL BETWEEN TWO OTHER CARS. THANK GOD I WASN'T TRAVELING FAST AND WAS ABLE TO AVOID HITTING ANOTHER VEHICLE. I COME TO FIND OUT THAT MY FUSE BLOCK MELTED. BUICK/GM TECHNICAL SERVICE BULLETIN TSB …
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WHILE DRIVING IN POURING RAIN, ENGINE STOPPED RUNNING. NO POWER STEERING OR BRAKES. I WAS JUST BEGINNING TO PARK MY CAR IN A PARKING STALL BETWEEN TWO OTHER CARS. THANK GOD I WASN'T TRAVELING FAST AND WAS ABLE TO AVOID HITTING ANOTHER VEHICLE. I COME TO FIND OUT THAT MY FUSE BLOCK MELTED. BUICK/GM TECHNICAL SERVICE BULLETIN TSB TITLE: 15-NA-051 NO START CONDITION- SEAT BRACKET CONTACTING REAR ELECTRICAL CENTER (REC) - (NOV 5, 2015) COST ME $477.39 TO REPAIR. UNBELIEVABLE THAT THERE WAS NOT A RECALL DONE ON THIS PROBLEM
NHTSA ODI #10945327
100,700 miles · Dec 5, 2016
Electrical SystemFire
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUSE BOX MELTED AND CAUSED THE FUEL PUMP RELAY TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS NO SMOKE OR BURNING ODOR PRIOR TO …
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUSE BOX MELTED AND CAUSED THE FUEL PUMP RELAY TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS NO SMOKE OR BURNING ODOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,700. UPDATED 01/27/17*LJ UPDATED 01/31/17.*JB
NHTSA ODI #10929874
62,000 miles · Sep 26, 2016
Electrical SystemFuel/propulsion SystemUnknown Or Other
FUEL PUMP RELAY BURNED OUT 3 TIMES IN LESS THAN A MONTH, AND THE CAR WOULD NOT START, CAUSING THE FUSE BLOCK TO BURN. THE FIRST TIME, THE VEHICLE WAS PARKED IN THE GARAGE, AND WOULDNT START ONE MORNING, CAUSING ME TO HAVE TO CALL OFF WORK. THE NEXT TIME, VEHICLE WAS IN MOTION, ON A CITY STREET, ON MY WAY TO WORK ONE MORNING, AND…
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FUEL PUMP RELAY BURNED OUT 3 TIMES IN LESS THAN A MONTH, AND THE CAR WOULD NOT START, CAUSING THE FUSE BLOCK TO BURN. THE FIRST TIME, THE VEHICLE WAS PARKED IN THE GARAGE, AND WOULDNT START ONE MORNING, CAUSING ME TO HAVE TO CALL OFF WORK. THE NEXT TIME, VEHICLE WAS IN MOTION, ON A CITY STREET, ON MY WAY TO WORK ONE MORNING, AND THE POWER STEERING AND ACCELERATION DIED, CAUSING ME TO HAVE NO CONTROL OF THE VEHICLE.
NHTSA ODI #10909615
85,000 miles · Sep 19, 2016
Electrical System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE SEIZED WHILE DRIVING AT ANY SPEED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SEAT FUSE BOX MALFUNCTIONED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 85,00…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE SEIZED WHILE DRIVING AT ANY SPEED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SEAT FUSE BOX MALFUNCTIONED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10907689
99,600 miles · Jun 27, 2016
Electrical SystemFuel System, Diesel
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT FAILED TO REMEDY THE VEHICLE. THE CONTACT HAD TO REPLACE …
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT FAILED TO REMEDY THE VEHICLE. THE CONTACT HAD TO REPLACE A RELAY SWITCH FOR THE FUEL PUMP AND TWO WEEKS LATER THE FAILURE REOCCURRED. FURTHERMORE, THE CONTACT STATED THAT THE REAR SEAT ON THE DRIVER'S SIDE WOULD GET EXTREMELY HOT. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,600.
NHTSA ODI #10876931
Mileage unknown · Jun 27, 2016
Electrical System
FUEL PUMP RELAY BEING BURNED OR MELTED BY SHORTAGE IN FUSE BOX.
NHTSA ODI #10876913
85,000 miles · Jun 7, 2016
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER BEING FILLED WITH FUEL AND THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN…
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TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER BEING FILLED WITH FUEL AND THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE FUSE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10872938
Official recalls
2Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗