NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
13 reportsClear category filter125,000 miles · Apr 20, 2020
Fuel System, GasolineFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A HOSPITAL PARKING LOT, WHEN HE ENTERED THE VEHICLE AND DETECTED PLASTIC BURNING ODOR AS THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE AND TOWED TO HIS RESIDENCE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INF…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A HOSPITAL PARKING LOT, WHEN HE ENTERED THE VEHICLE AND DETECTED PLASTIC BURNING ODOR AS THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE AND TOWED TO HIS RESIDENCE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ELECTRONIC FUEL PUMP WAS NEEDING TO BE REPLACED. UPON INVESTIGATION, THE CONTACT READ A TECHNICAL SERVICE BULLETIN FROM GENERAL MOTORS ON-LINE ON HOW TO REPLACE THE ELECTRONIC RELAY MODULE AND REPLACED THE PART ON HIS OWN. THE CONTACT STATED HE EXPERIENCED THE FAILURE AGAIN ON DECEMBER 16, 2019. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000. *BF
NHTSA ODI #11321729
55,000 miles · Nov 7, 2019
Electrical SystemFuel System, GasolineFuel/propulsion System
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD CRANK, BUT THERE WAS NO FUEL BEING TRANSFERRED TO THE ENGINE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL RELAY BOTH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO BORCHERDING BUIC…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD CRANK, BUT THERE WAS NO FUEL BEING TRANSFERRED TO THE ENGINE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL RELAY BOTH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO BORCHERDING BUICK GMC (LOCATED AT 9737 KINGS AUTO MALL RD, CINCINNATI, OH 45249, 866-666-6291) WHERE IT WAS FURTHER DIAGNOSED THAT THE FAILURE WAS DUE TO AN OVERHEATING OF THE ELECTRICAL FUSE BOX THAT BURNED THE RELAY. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE DAYS LATER, THE FAILURE RECCURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO THE VEHICLE NO LONGER BEING COVERED UNDER THE SPECIAL COVERAGE, THEY WERE UNABLE TO PROVIDE A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #11278626
143,000 miles · Jan 11, 2018
EngineFuel System, Gasoline
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE STALLED. WINEGARDNER BUICK GMC (15113 CRAIN HWY, BRANDYWINE, MD) DIAGNOSED THAT THE FUEL PUMP CIRCUIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
NHTSA ODI #11062159
137,000 miles · Jul 28, 2017
Electrical SystemFuel System, GasolineFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY OVERHEATED AND MELTED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE FUSE/RELAY ENCLOSURE MELTED. THE CONTACT'S HUSBAND WAS ABLE TO REPLACE THE FUSE/RELAY ENCLOSURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CON…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY OVERHEATED AND MELTED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE FUSE/RELAY ENCLOSURE MELTED. THE CONTACT'S HUSBAND WAS ABLE TO REPLACE THE FUSE/RELAY ENCLOSURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11011332
106,079 miles · Oct 30, 2016
Electrical SystemFuel System, Gasoline
ENGINE STALLED AFTER STARTING AND DRIVING ABOUT 20 YARDS IN A PARKING LOT. THEN WOULD CRANK BUT NOT START AND HAD BURNING SMELL INSIDE CAR. HAD TOWED TO DEALER AND THEY FOUND A MELTED FUEL PUMP RELAY AND FUSE BOX LOCATED UNDER REAR SEAT. THEY SAID THERE WAS A POTENTIAL FIRE HAZARD IF DIDN'T REPLACE FUSE BOX TOO. CAR HAD 106,079…
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ENGINE STALLED AFTER STARTING AND DRIVING ABOUT 20 YARDS IN A PARKING LOT. THEN WOULD CRANK BUT NOT START AND HAD BURNING SMELL INSIDE CAR. HAD TOWED TO DEALER AND THEY FOUND A MELTED FUEL PUMP RELAY AND FUSE BOX LOCATED UNDER REAR SEAT. THEY SAID THERE WAS A POTENTIAL FIRE HAZARD IF DIDN'T REPLACE FUSE BOX TOO. CAR HAD 106,079 MILES AT TIME. *TR
NHTSA ODI #10920076
24,863 miles · Sep 29, 2014
Electrical SystemFuel System, Gasoline
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE IGNITION COIL AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,863. UPDATED 12/2/14*CN …
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE IGNITION COIL AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,863. UPDATED 12/2/14*CN UPDATED 05/7/2015 *JS
NHTSA ODI #10639889
77,602 miles · Aug 29, 2014
Electrical SystemFuel System, Gasoline
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUSE BLOCK WAS DEFECTIVE AND CAUSED THE FUEL PUMP MODULE TO FAIL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILUR…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUSE BLOCK WAS DEFECTIVE AND CAUSED THE FUEL PUMP MODULE TO FAIL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,602. UPDATED 09/24/14*LJ..UPDATED 09/25/14 *BF THE CONSUMER STATES THE VEHICLE WOULD NOT START. HOWEVER WHILE DRIVING ON 9/13 AT VARIOUS SPEEDS THE ENGINE DIED. IT DIED ONCE AGAIN FOR THE MECHANIC.THE DIAGNOSTIC SHOWED THE VEHICLE WAS NOT RECEIVING FUEL. UPDATED 2/24/2015 *JS
NHTSA ODI #10629413
60,000 miles · May 27, 2014
Fuel System, GasolineFuel/propulsion SystemFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STARTED THE IGNITION AND A FEW MOMENTS LATER THE ENGINE STALLED. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE BURNED FUEL PUMP RELAY SWITCH. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPR…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STARTED THE IGNITION AND A FEW MOMENTS LATER THE ENGINE STALLED. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE BURNED FUEL PUMP RELAY SWITCH. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10594231
52,600 miles · Feb 27, 2014
Electrical SystemFuel System, Gasoline
CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT S…
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CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT SIDE FUSE BLOCK IS RECEIVING GOOD VOLTAGE BUT SENDING A LOW VOLTAGE SIGNAL TO THE FUEL PUMP. FURTHER INVESTIGATION SHOWS A BURNT AND MELTED HIGH RESISTANCE CONNECTION AT THE FUEL PUMP RELAY. NORMALLY, I UNDERSTAND THE FUSE NEXT TO THE RELAY SHOULD HAVE BLOWN. PROBLEM SEEMS TO STEM WITH THE FUSE BOX AND THERE WAS ONLY ONE AVAILABLE IN THE UNITED STATES ON 12/4/2013 WHICH I GOT. MY MECHANIC WAS TOLD THEY ARE ON NATIONAL BACKORDER AND IT COULD TAKE UP TO 6 MONTHS TO RECEIVE ONE. SO THERE IS AN OBVIOUS PROBLEM WITH THESE FUSE BOXES.
NHTSA ODI #10567194
77,000 miles · Aug 19, 2013
Electrical SystemFuel System, Gasoline
MY CAR DROVE PERFECTLY FINE IN THE MORNING. EARLY AFTERNOON I WENT TO DRIVE THE CAR AND ALTHOUGH IT CRANKED, IT DID NOT AND WOULD NOT START. I TOOK IT THE DEALER WHO INFORMED ME THAT THE FUEL PUMP PULLED TOO MUCH AMPERAGE, CAUSING THE RELAY AND THE FUSE BOX TO BURN. HE STATED I WAS LUCKY THE CAR DID NOT CATCH ON FIRE. HE FURTHE…
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MY CAR DROVE PERFECTLY FINE IN THE MORNING. EARLY AFTERNOON I WENT TO DRIVE THE CAR AND ALTHOUGH IT CRANKED, IT DID NOT AND WOULD NOT START. I TOOK IT THE DEALER WHO INFORMED ME THAT THE FUEL PUMP PULLED TOO MUCH AMPERAGE, CAUSING THE RELAY AND THE FUSE BOX TO BURN. HE STATED I WAS LUCKY THE CAR DID NOT CATCH ON FIRE. HE FURTHER ADVISED ME THAT I HAD TO CHANGE ALL THREE PARTS AT A COST OF OVER $1600!! I DID FURTHER RESEARCH AND DISCOVERED THAT THIS IS A KNOWN AND COMMON PROBLEM WITH THE 2008 BUICK LUCERNE. I AM AMAZED THAT I WAS NOT ADVISED OF THIS POTENTIAL LIFE THREATENING PROBLEM AND THAT EVEN WITH THE KNOWLEDGE, GM DID NOT ISSUE A RECALL. I HAVE ASKED GM TO PAY FOR THE FIXING OF THIS PROBLEM, BUT THUS FAR THERE HAS NOT BEEN ANY DECISION AS TO WHAT THEY WILL DO. I NEED GM TO FIRST PAY TO FIX THE PROBLEM, AND SECOND TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED. *TR
NHTSA ODI #10536081
Official recalls
3Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Aug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Consequence & remedy
Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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