NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
50 reportsClear category filter125,000 miles · Aug 4, 2016
Electrical SystemFuel/propulsion SystemFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE FUSE BOX AND FUEL PUMP HAD MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE …
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE FUSE BOX AND FUEL PUMP HAD MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
NHTSA ODI #10893058
Mileage unknown · Jun 9, 2016
Electrical SystemFuel/propulsion System
FUEL RELAY BURNT SO REPLACED FUEL PUMP AND RELAY AND MY BRAND NEW RELAY JUST BURNT UP WHILE SITTING IN DRIVEWAY MY WIFE WAS DRIVING THE CAR WHEN CAR STOPPED AS SHE WAS LEAVING THE PARKING LOT OF A FRIENDS HOME WHERE I CHANGED THE FUEL PUMP AND FOUND OUT RELAY WAS BURNT AND NOW IT'S MELTING RELAYS
NHTSA ODI #10873525
46,000 miles · Mar 23, 2016
Electrical SystemFuel/propulsion System
FUEL PUMP SHORTS OUT AND MELTS THE FUSE BOX THIS WAS WITH THE CAR PARKED IN THE DRIVEWAY COULD BE A FIRE HAZARD IF THIS HAPPENS YOU LOSE ALL CONTROL OF THE CAR AND MAKES IT A DEATH TRAP
NHTSA ODI #10851180
97,000 miles · Oct 12, 2015
Fuel/propulsion System
WE WERE OUT OF TOWN WHEN CAR FAILED TO START, NOT BATTERY RELATED. HAD TO BE TOWED TO SERVICE CENTER WHERE THEY DIAGNOSED, INSPECTED, AND REPLACED THE FUEL PUMP RELAY. ON 10/01/2015, 2000 MILES LATER SIMILAR INCIDENT EXCEPT THIS TIME MY LOCAL MECHANIC. HE CLEANED ALL CAVITIES, APPLIED DIELECTRIC GREASE, CHECKED THE FUEL PUMP A…
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WE WERE OUT OF TOWN WHEN CAR FAILED TO START, NOT BATTERY RELATED. HAD TO BE TOWED TO SERVICE CENTER WHERE THEY DIAGNOSED, INSPECTED, AND REPLACED THE FUEL PUMP RELAY. ON 10/01/2015, 2000 MILES LATER SIMILAR INCIDENT EXCEPT THIS TIME MY LOCAL MECHANIC. HE CLEANED ALL CAVITIES, APPLIED DIELECTRIC GREASE, CHECKED THE FUEL PUMP AMPERAGE AT 7.5, TIGHTENED ALL RELAY CONTACTS AND REPLACED RELAY. BAD RELAY HAD SCORCH MARKS AROUND SEVERAL PINS. ON 10/07, 500 MILES LATER, SAME SCENARIO EXCEPT THIS TIME REPLACED FUEL PUMP MODULE. ON 10/10, AGAIN NO START, SIMILAR, SYMPTOMS. MECHANIC CAME TO MY HOUSE ON 10/12, COULD GET CAR TO START AFTER SEVERAL TRIES, TESTING AND MANIPULATION OF COMPONENTS , BUT IMMEDIATELY SHUT IT DOWN SINCE RELAY WAS VERY HOT. CONCERNED OVER SAFETY, HAD TO REPLACE THE WHOLE MODULE. REPLACEMENT MODULE WAS DEFINITELY AN UPGRADE TO ORIGINAL AND WAS SUCH BECAUSE OF, I UNDERSTAND, THE FAILURES EXPERIENCED WITH THE ORIGINALS AND CONCERN OVER STARTING A FIRE. I NOW UNDERSTAND THAT SEVERAL FIRES RESULTED FROM THIS PROBLEM. FORTUNATELY, ALTHOUGH TREMENDOUSLY INCONVENIENCED BOTH IN TIME AND EXPENSE, NO ONE IN OUR FAMILY WAS INJURED NOR WERE WE THE CAUSE OF ANY ACCIDENT WHICH ON THE HIGHWAY COULD HAVE BEEN DISASTROUS.
NHTSA ODI #10781450
66,900 miles · Oct 2, 2015
Electrical SystemFuel/propulsion System
HAVING A PROBLEM WITH THE CAR NOT STARTING. IT WAS STATIONARY IN THE GARAGE. HAD IT TOW TO GARAGE. THEY DIAGNOSED IT WAS A FUEL RELAY BURNING UP. A NEW RELAY DID START THE CAR.WE TOOK A SHORT TRIP OUT OF TOWN AND THE CAR STOPPED RUNNING...LEFT US STRANDED ON THE HIGHWAY. THE RELAY GAVE OUT AGAIN. A MECHANIC WILL NOW LOOK INTO TH…
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HAVING A PROBLEM WITH THE CAR NOT STARTING. IT WAS STATIONARY IN THE GARAGE. HAD IT TOW TO GARAGE. THEY DIAGNOSED IT WAS A FUEL RELAY BURNING UP. A NEW RELAY DID START THE CAR.WE TOOK A SHORT TRIP OUT OF TOWN AND THE CAR STOPPED RUNNING...LEFT US STRANDED ON THE HIGHWAY. THE RELAY GAVE OUT AGAIN. A MECHANIC WILL NOW LOOK INTO THE FUEL PUMP REPLACEMENT. AND ELECTRICAL BOX UNDER THE SEAT.
NHTSA ODI #10779179
75,500 miles · May 20, 2015
Electrical SystemFuel/propulsion System
THE FUEL PUMP RELAY OVERHEATED AND MELTED IN THE FUSE BOX. I HAD TO HAVE THE RELAY AND FUSE BOX REPLACED. THE MECHANIC TOLD ME THAT THE FUSE BOX COULD HAVE STARTED A FIRE. HE TOLD ME TO GOOGLE THE PROBLEM WITH MY CAR BECAUSE HUNDREDS OF OTHER CAR OWNERS HAVE HAD THE SAME PROBLEM. SURE ENOUGH I DID JUST THAT AND I SAW HUNDREDS OF…
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THE FUEL PUMP RELAY OVERHEATED AND MELTED IN THE FUSE BOX. I HAD TO HAVE THE RELAY AND FUSE BOX REPLACED. THE MECHANIC TOLD ME THAT THE FUSE BOX COULD HAVE STARTED A FIRE. HE TOLD ME TO GOOGLE THE PROBLEM WITH MY CAR BECAUSE HUNDREDS OF OTHER CAR OWNERS HAVE HAD THE SAME PROBLEM. SURE ENOUGH I DID JUST THAT AND I SAW HUNDREDS OF PEOPLE WITH THE SAME COMPLAINT ABOUT THIS MODEL CAR. GM NEEDS TO BE HELD ACCOUNTABLE. ARE THEY WAITING UNTIL SOMEBODY DIES FIRST BEFORE THEY ACKNOWLEDGE THE PROBLEM OF THE FUEL PUMP RELAY AND THE FUSE BOX? BTW I HAD TO REPLACE THE FUEL PUMP.
NHTSA ODI #10717554
60,000 miles · May 27, 2014
Fuel System, GasolineFuel/propulsion SystemFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STARTED THE IGNITION AND A FEW MOMENTS LATER THE ENGINE STALLED. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE BURNED FUEL PUMP RELAY SWITCH. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPR…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STARTED THE IGNITION AND A FEW MOMENTS LATER THE ENGINE STALLED. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE BURNED FUEL PUMP RELAY SWITCH. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10594231
57,000 miles · Apr 6, 2013
Fuel/propulsion SystemStructureCrash
WHEN MY WIFE WAS PARKING THE CAR IN A SHOPPING CENTER PARKING LOT, THE ENGINE ROARED (EVEN THOUGH SHE HAD HER FOOT ON THE BRAKE) AND THE VEHICLE JUMPED OVER THE CURB AND STRUCK SMALL BUSHES AND TREES IN THE MEDIAN BETWEEN THE STEIN MART AND HOME DEPT PARKING LOTS CAUSING DAMAGE TO THE FRONT GRILL AND DRIVER SIDE FRONT FENDER. M…
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WHEN MY WIFE WAS PARKING THE CAR IN A SHOPPING CENTER PARKING LOT, THE ENGINE ROARED (EVEN THOUGH SHE HAD HER FOOT ON THE BRAKE) AND THE VEHICLE JUMPED OVER THE CURB AND STRUCK SMALL BUSHES AND TREES IN THE MEDIAN BETWEEN THE STEIN MART AND HOME DEPT PARKING LOTS CAUSING DAMAGE TO THE FRONT GRILL AND DRIVER SIDE FRONT FENDER. MY WIFE WAS NOT INJURED LUCKILY. HAD THIS EVENT OCCURRED UNDER NORMAL DRIVING CONDITIONS SOMEBODY COULD HAVE BEEN SERIOUSLY INJURED AND OR KILLED DEPENDING UPON THE CIRCUMSTANCES. I HAD A SIMILIAR INSTANCE ABOUT A YEAR AGO WHEN THE CAR SURGED FORWARD WHILE I WAS STOPPED AT A INTERSECTION. MY FOOT WAS ON THE BRAKE AND I GOT THE CAR STOPPED. I CONTINUED TO DRIVE THE CAR AND DID NOT EXPERIENCE ANY FURTHER PROBLEMS. I THOUGHT IT MIGHT HAVE BEEN A STUCK ACCELERATOR LINKAGE THAT CLEARED. I'VE SINCE LEARNED THE NEWER VEHICLES ARE DRIVE BY WIRE CONTROLLED. THEIR IS NO DIRECT THROTTLE LINKAGE FROM THE GAS PEDAL. THE VEHICLE IS CURRENTLY AT A BUICK DEALERS BODY SHOP BEING REPAIRED.. THEIR SERVICE MANAGER STATED THEY WOULD READ THE COMPUTER CODES AND USE A SCAN TOOL TO DETERMINE WHAT CAUSED THE ACCIDENT. AN ACCIDENT REPORT WAS RECORDED BY THE LOCAL POLICE DEPARTMENT. *TR
NHTSA ODI #10507357
10,675 miles · Dec 18, 2012
Fuel/propulsion System
FUEL GAUGE IS INACCURATE. READS UP TO 1/4 TO 1/2 TANK TOO FULL OR TOO EMPTY. TOOK IT TO GM REPAIR FACILITY (DEALER) 5 TIMES WHERE NUMEROUS AND DIFFERENT REPAIRS WERE DONE OVER THE COURSE OF ABOUT 7 MONTHS, BUT STILL NOT FIXED. HAVE TO KEEP FILLING THE TANK SINCE FUEL LEVEL IS UNKNOWN. COLLISION HAZARD IF RUN OUT OF FUEL WHILE DR…
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FUEL GAUGE IS INACCURATE. READS UP TO 1/4 TO 1/2 TANK TOO FULL OR TOO EMPTY. TOOK IT TO GM REPAIR FACILITY (DEALER) 5 TIMES WHERE NUMEROUS AND DIFFERENT REPAIRS WERE DONE OVER THE COURSE OF ABOUT 7 MONTHS, BUT STILL NOT FIXED. HAVE TO KEEP FILLING THE TANK SINCE FUEL LEVEL IS UNKNOWN. COLLISION HAZARD IF RUN OUT OF FUEL WHILE DRIVING. *TR
NHTSA ODI #10489149
86,000 miles · Jul 24, 2012
Electrical SystemFuel/propulsion System
PURCHASED VEHICLE 4/2/12. 6/30/12 CAR WOULD NOT START. FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED AND DIAGNOSED AS FUEL PUMP/RELAY. THE RELAY WAS MELTED. REPAIRED WITHOUT INCIDENT. JULY 23,2012 CAR REPEATED. NO START. CAR TOWED AGAIN AND RELAY IS MELTED AGAIN. RESEARCHING IT SEEMS TO BE A COMMON EVENT OCCURRING IN 2…
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PURCHASED VEHICLE 4/2/12. 6/30/12 CAR WOULD NOT START. FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED AND DIAGNOSED AS FUEL PUMP/RELAY. THE RELAY WAS MELTED. REPAIRED WITHOUT INCIDENT. JULY 23,2012 CAR REPEATED. NO START. CAR TOWED AGAIN AND RELAY IS MELTED AGAIN. RESEARCHING IT SEEMS TO BE A COMMON EVENT OCCURRING IN 2008 V8. MECHANIC HAS DETERMINED IT TO BE AN ELECTRICAL PROBLEM STEMMING FROM FUSE AND AMPS BEING DELIVERED TO RELAY. *TR THE CONSUMER STATED THE MANUFACTURER EXCEEDED AND A REASONABLE AMOUNT OF TIME ADDRESSING THE FAILURE.*JS
NHTSA ODI #10467588
Official recalls
3Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Aug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Consequence & remedy
Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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