NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
121 reportsClear category filter43,000 miles · Aug 21, 2014
Air BagsElectrical SystemEngine And Engine Cooling
IN AUGUST OF 2011 I PURCHASED WHAT WAS SUPPOSED TO BE A CERTIFIED PRE-OWNED BUICK SUPERIOR BUICK. I HAD NUMEROUS PROBLEMS THAT I TRIED TO GET FIXED UNDER WARRANTY(SUSPENSION, THERMOSTAT, AIR BAGS, STEERING ETC.) OR GOOD FAITH (ONLY BRAKES) JUST TO NAME A FEW, AND TRIED TO GET A REFUND UNDER MY WARRANTY OR DIFFERENT CAR WITHIN T…
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IN AUGUST OF 2011 I PURCHASED WHAT WAS SUPPOSED TO BE A CERTIFIED PRE-OWNED BUICK SUPERIOR BUICK. I HAD NUMEROUS PROBLEMS THAT I TRIED TO GET FIXED UNDER WARRANTY(SUSPENSION, THERMOSTAT, AIR BAGS, STEERING ETC.) OR GOOD FAITH (ONLY BRAKES) JUST TO NAME A FEW, AND TRIED TO GET A REFUND UNDER MY WARRANTY OR DIFFERENT CAR WITHIN THE FIRST 72 HOURS/150 MILES OF RESIGNING MY CONTRACT AND WAS DENIED. I MADE NUMEROUS TRIPS TO THE DEALERSHIP TO GET THESE PROBLEMS SERVICED AND WAS TOLD EVERY TIME THAT NOTHING WAS WRONG, THEY FOUND DEBRIS HERE A SCREW THERE, TIGHTENED THIS, BLAMED IT ON THIS ETC. THEY NEVER FIXED OR REPLACED ANYTHING BUT A WATER PUMP AND A COUPLE OF ELECTRICAL BULBS (THE SAME ONES). AFTER AT LEAST 5 ATTEMPTS TO GET IT FIXED( PER LAWS SET FORTH) I HAD A COUPLE OF FACE-TO- FACE MEETINGS WITH THE G.M./PART OWNER LOUIS FALLER. DURING THESE MEETINGS, HE TELLS ME EVERYTHING FROM YOU GOT A LEMON, THAT HE BELIEVED THE CAR WAS WRECKED PRIOR, TO THAT HE FIRED A COUPLE OF EMPLOYEES FOR PUTTING BAD CARS ON HIS LOT AND NOT FIXING THEM PROPERLY UNDER WARRANTY, AMONGST OTHER THINGS. SO AFTER NO LUCK WITH A REFUND I BEGAN TO GET OPINIONS WHICH UNCOVERED EVERYTHING FROM PRIOR DAMAGE TO SEVERAL THINGS WRONG WITH THE SUSPENSION IN LATE 2012 ETC. SO IN LATE 2013, AFTER ALL THE THINGS PROGRESSED TO REALLY BAD AND I GOT MY X-MAS BONUS I BEGAN FIXING IT AND REACHED OUT TO HENDRICK CORPORATE. THEY LIED TO ME AND SAID THEY WOULD GIVE ME AT LEAST THE MONEY FOR FIXING WHAT I ALREADY FIXED AND THAT I HAD TO GET REST FROM DEALERSHIP. THEY LATER TOOK IT BACK CAUSE I WASN'T SIGNING OVER NO RIGHTS BECAUSE I STILL HAD SEVERAL THOUSAND IN DAMAGES. SO I REACHED OUT G.M. CUSTOMER SERVICE AND EXECUTIVE BRANCHES. THEY WERE LIKE AUTOMATED PUPPETS. PLEASE REFER TO ATTACHMENTS. THE RIGHT FRONT BEARING, WAS REPLACED. THERE WAS AN ISSUE WITH THE ANTI-LOCK BRAKES THE RIGHT FRONT STRUT SHIELD WAS STICKING AND MAKING A CLICKING SOUND, THE TIRES WERE CUPPING, CREATING A RUMBLING SOUND, TIE RODS NEEDED TO BE REPLACED, THE PRESSURE LINE FROM THE POWE
NHTSA ODI #10627305
Mileage unknown · Aug 6, 2014
Electrical SystemEngine
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPED SEVERAL TIMES WHILE DRIVING. *SMD THE CONSUMER STATED FOUR MECHANIC'S WORKED ON THE VEHICLE, AND THEY WERE UNABLE TO FIX IT. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
NHTSA ODI #10618565
78,124 miles · Jun 23, 2014
Electrical System
IN DECEMBER OF 2013 I WAS PLAYING MUSIC IN MY VEHICLE, ( 2008, BUICK LUCERNE) THE BATTERY GOT GO DRAINED. THE THING THAT SURPRISED ME WAS THE FACT THAT AFTER, THE BATTERY WAS DRAINED THE IGNITION CEASED. I COULDN'T MOVE THE KEY UP/DOWN OR IN/OUT OF THE IGNITION. I THINK THAT THIS COULD HAVE BEEN VERY SERIOUS IF I HAD LOST PO…
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IN DECEMBER OF 2013 I WAS PLAYING MUSIC IN MY VEHICLE, ( 2008, BUICK LUCERNE) THE BATTERY GOT GO DRAINED. THE THING THAT SURPRISED ME WAS THE FACT THAT AFTER, THE BATTERY WAS DRAINED THE IGNITION CEASED. I COULDN'T MOVE THE KEY UP/DOWN OR IN/OUT OF THE IGNITION. I THINK THAT THIS COULD HAVE BEEN VERY SERIOUS IF I HAD LOST POWER ON THE HIGH WAY. (ALTERNATOR OR BATTERY) WHEN AAA CAME ON THE SCENE AS SOON AS THEY HOOKED UP MY VEHICLE TO A PORTABLE BATTERY AND, TURNED IT ON THE KEY WAS RELEASED IMMEDIATELY. *TR
NHTSA ODI #10605410
78,124 miles · Jun 23, 2014
Electrical System
I HAVE A 2008 BUICK LUCERNE. I HAD APPROXIMATELY 78,200 MILES ON THE CAR. IN DECEMBER 2013 I WAS PLAYING MUSIC IN MY VEHICLE WITH OUT THE CAR BEING ON. THE CAR BATTERY WAS DRAINED BUT, WHAT SURPRISING TO ME WAS THE FACT THAT I COULDN'T GET THE KEY TO MOVE (UP OR DOWN/ IN OR OUT ) THE IGNITION . AFTER WAITING 45 MINUTES FO…
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I HAVE A 2008 BUICK LUCERNE. I HAD APPROXIMATELY 78,200 MILES ON THE CAR. IN DECEMBER 2013 I WAS PLAYING MUSIC IN MY VEHICLE WITH OUT THE CAR BEING ON. THE CAR BATTERY WAS DRAINED BUT, WHAT SURPRISING TO ME WAS THE FACT THAT I COULDN'T GET THE KEY TO MOVE (UP OR DOWN/ IN OR OUT ) THE IGNITION . AFTER WAITING 45 MINUTES FOR AAA, ALL IT TOOK WAS A JUMP, AND THE KEY WAS RELEASED . SO I *TR
NHTSA ODI #10605386
42,000 miles · May 23, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE TRAVELING 55 MPH, THERE WAS A BURNING SMELL THROUGHOUT THE VEHICLE. A PRIVATE MECHANIC REPLACED THE STARTER RELAY SWITCH; HOWEVER WHEN THE CONTACT STARTED THE VEHICLE THE FOLLOWING DAY THE FUSE BOX WAS BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE TRAVELING 55 MPH, THERE WAS A BURNING SMELL THROUGHOUT THE VEHICLE. A PRIVATE MECHANIC REPLACED THE STARTER RELAY SWITCH; HOWEVER WHEN THE CONTACT STARTED THE VEHICLE THE FOLLOWING DAY THE FUSE BOX WAS BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 44,000.
NHTSA ODI #10593646
Mileage unknown · Apr 22, 2014
Electrical System
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO DOOR LOCKING PROBLEMS. *SMD THE CONSUMER STATED THE DOORS WOULD LOCK ON THEIR OWN. A FEW WEEKS AGO, THE DOORS LOCKED WITH THE CONSUMER STILL INSIDE THE VEHICLE, AND SHE WAS UNABLE TO GET OUT, EVEN THOUGH SHE PRESSED THE UNLOCK BUTTON. THE DOOR LOCK PROBLEM WAS INTERMITTENT. A…
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2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO DOOR LOCKING PROBLEMS. *SMD THE CONSUMER STATED THE DOORS WOULD LOCK ON THEIR OWN. A FEW WEEKS AGO, THE DOORS LOCKED WITH THE CONSUMER STILL INSIDE THE VEHICLE, AND SHE WAS UNABLE TO GET OUT, EVEN THOUGH SHE PRESSED THE UNLOCK BUTTON. THE DOOR LOCK PROBLEM WAS INTERMITTENT. ALSO, THE VEHICLE STALLED, AND THE VEHICLE HAD TO BE TOWED. THE IGNITION , MODULE WAS REPLACED. *JB
NHTSA ODI #10583797
9,000 miles · Apr 2, 2014
Electrical SystemExterior Lighting
INSTRUMENT PANEL GAUGES ARE DIFFICULT TO READ ON 2008 BUICK LUCERNE I HAVE A 2008 BUICK LUCERNE WITH AN INSTRUMENT PANEL LIGHTING PROBLEM. MOST OF THE TIME THE GAUGES ARE VERY DIFFICULT TO READ. BUICK HAS AN ONGOING PROBLEM WITH THIS PROBLEM. THE EARLIEST CARS THAT I'VE FOUND TO EXHIBIT THIS PROBLEM ARE 2003 BUICKS. THE LATE…
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INSTRUMENT PANEL GAUGES ARE DIFFICULT TO READ ON 2008 BUICK LUCERNE I HAVE A 2008 BUICK LUCERNE WITH AN INSTRUMENT PANEL LIGHTING PROBLEM. MOST OF THE TIME THE GAUGES ARE VERY DIFFICULT TO READ. BUICK HAS AN ONGOING PROBLEM WITH THIS PROBLEM. THE EARLIEST CARS THAT I'VE FOUND TO EXHIBIT THIS PROBLEM ARE 2003 BUICKS. THE LATEST IS 2013. BUICK DOES NOT ACKNOWLEDGE THIS PROBLEM AND STONEWALLS WHEN ASKED TO ASKED CORRECT IT. I BELIEVE IT IS A SAFELY ISSUE AND SHOULD BE CORRECTED. BELOW ARE TWO OF THE MANY SITES WHERE OWNERS ADDRESS THE PROBLEM. HTTP://CAR-AND-SAFETY.COM/BUICK-DIGITAL-INSTRUMENT-PANEL.HTM HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/BUICK/LUCERNE/INSTRUMENT+PANEL. *TR
NHTSA ODI #10576944
52,600 miles · Feb 27, 2014
Electrical SystemFuel System, Gasoline
CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT S…
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CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT SIDE FUSE BLOCK IS RECEIVING GOOD VOLTAGE BUT SENDING A LOW VOLTAGE SIGNAL TO THE FUEL PUMP. FURTHER INVESTIGATION SHOWS A BURNT AND MELTED HIGH RESISTANCE CONNECTION AT THE FUEL PUMP RELAY. NORMALLY, I UNDERSTAND THE FUSE NEXT TO THE RELAY SHOULD HAVE BLOWN. PROBLEM SEEMS TO STEM WITH THE FUSE BOX AND THERE WAS ONLY ONE AVAILABLE IN THE UNITED STATES ON 12/4/2013 WHICH I GOT. MY MECHANIC WAS TOLD THEY ARE ON NATIONAL BACKORDER AND IT COULD TAKE UP TO 6 MONTHS TO RECEIVE ONE. SO THERE IS AN OBVIOUS PROBLEM WITH THESE FUSE BOXES.
NHTSA ODI #10567194
77,000 miles · Aug 19, 2013
Electrical SystemFuel System, Gasoline
MY CAR DROVE PERFECTLY FINE IN THE MORNING. EARLY AFTERNOON I WENT TO DRIVE THE CAR AND ALTHOUGH IT CRANKED, IT DID NOT AND WOULD NOT START. I TOOK IT THE DEALER WHO INFORMED ME THAT THE FUEL PUMP PULLED TOO MUCH AMPERAGE, CAUSING THE RELAY AND THE FUSE BOX TO BURN. HE STATED I WAS LUCKY THE CAR DID NOT CATCH ON FIRE. HE FURTHE…
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MY CAR DROVE PERFECTLY FINE IN THE MORNING. EARLY AFTERNOON I WENT TO DRIVE THE CAR AND ALTHOUGH IT CRANKED, IT DID NOT AND WOULD NOT START. I TOOK IT THE DEALER WHO INFORMED ME THAT THE FUEL PUMP PULLED TOO MUCH AMPERAGE, CAUSING THE RELAY AND THE FUSE BOX TO BURN. HE STATED I WAS LUCKY THE CAR DID NOT CATCH ON FIRE. HE FURTHER ADVISED ME THAT I HAD TO CHANGE ALL THREE PARTS AT A COST OF OVER $1600!! I DID FURTHER RESEARCH AND DISCOVERED THAT THIS IS A KNOWN AND COMMON PROBLEM WITH THE 2008 BUICK LUCERNE. I AM AMAZED THAT I WAS NOT ADVISED OF THIS POTENTIAL LIFE THREATENING PROBLEM AND THAT EVEN WITH THE KNOWLEDGE, GM DID NOT ISSUE A RECALL. I HAVE ASKED GM TO PAY FOR THE FIXING OF THIS PROBLEM, BUT THUS FAR THERE HAS NOT BEEN ANY DECISION AS TO WHAT THEY WILL DO. I NEED GM TO FIRST PAY TO FIX THE PROBLEM, AND SECOND TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED. *TR
NHTSA ODI #10536081
65,871 miles · Feb 5, 2013
Electrical System
AS I WAS TURNING A CORNER IN THIS VEHICLE THE ENGINE SUDDENLY STOPPED RUNNING. AS I WAS ON A LIGHTLY TRAVELED STREET INSIDE A DEVELOPMENT I WAS ABLE TO STOP NEAR THE CURB. I ATTEMPTED TO RESTART THE CAR BUT IT WOULD NOT START. I CALLED FOR ASSISTANCE AND A FLAT BED TOW TRUCK CAME AFTER 1 HOUR. THE CAR WAS TAKEN TO A BUICK DEALER…
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AS I WAS TURNING A CORNER IN THIS VEHICLE THE ENGINE SUDDENLY STOPPED RUNNING. AS I WAS ON A LIGHTLY TRAVELED STREET INSIDE A DEVELOPMENT I WAS ABLE TO STOP NEAR THE CURB. I ATTEMPTED TO RESTART THE CAR BUT IT WOULD NOT START. I CALLED FOR ASSISTANCE AND A FLAT BED TOW TRUCK CAME AFTER 1 HOUR. THE CAR WAS TAKEN TO A BUICK DEALER THAT I NORMALLY USE. THE PROBLEM WAS DIAGNOSED AS THE FAILURE OF THE IGNITION MODULE AND 3 IGNITION COILS THAT WERE SUPPOSEDLY DAMAGED BY THE FAILING IGNITION COIL. I FEEL THAT THIS IS A SERIOUS PROBLEM AS THE SUDDEN LOSS OF POWER CAUSED THE POWER STEERING AND BRAKING TO CEASE. IF I HAD BEEN ON A BUSY HIGHWAY OR INTERSTATE IT COULD HAVE RESULTED IN AN CRASH AS A RESULT OF THE LACK OF CONTROL OF THE VEHICLE. I BELIEVE I WAS FORTUNATE TO BE ON A LIGHTLY TRAVELED ROAD INSIDE A DEVELOPMENT. *TR
NHTSA ODI #10496477
Official recalls
3Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Aug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Consequence & remedy
Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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