2005 Buick Lesabre

2005 BUICK LESABRE WITH 42,330 MILES WENT INTO THE REPAIR SHOP TO HAVE THE BRAKES REPLACED. ONCE THE BRAKES WERE REPLACED, THE MECHANIC TOOK THE CAR FROM THE REPAIR BAY ONTO THE PARKING LOT TO CHECK THE INTEGRITY OF THE BRAKES. THE MECHANIC APPLIED A HARD BRAKING WHEN THE BRAKE PEDAL WENT TO THE FLOOR. UPON INSPECTION OF THE BRAKE SYSTEM, IT WAS FOUND THAT THE BRAKE LINE WHICH GOES ACROSS THE REAR OF THE CAR FROM WHEEL TO WHEEL HAD RUSTED THROUGH AND CAUSED THE BRAKE FLUID TO LEAK. THIS BRAKE LINE WAS REPLACED WITH A NEW ONE FROM WHEEL TO WHEEL. THE SYSTEM WAS THEN BLED AND BRAKE FLUID REPLACED. THE CAR WAS CHECKED AGAIN AND WAS FOUND TO BE DRIVABLE. *TR

PASSENGER SIDE OUTER TIE ROD PREMATURE BUSHING JOINT FAILURE. EXCESSIVE WEAR MADE IT DIFFICULT TO MAINTAIN STRAIGHT LINE CONTROL OF VEHICLE. VEHICLE WOULD WONDER BACK AND FORTH BADLY, AND TURNS WERE DELAYED AS A RESULT OF THE PREMATURE WEAR IN THE TIE ROD JOINT. MILEAGE WHEN DIAGNOSED, 49505 ON JULY 6,2010. MILEAGE AT COMPLETION OF REPAIR WAS 49515 ON JULY 7,2010. FORTUNATELY THIS EARLY FAILURE OF OUTER TIE ROD WAS FOUND BEFORE A CATASTROPHIC FAILURE OCCURRENCE ON THE FREEWAY. OUTER TIE ROD REPLACE WITH AN AFTER MARKET UNIT. *TR

TL*THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT ALWAYS DISPLAY THE PROPER SPEED WHILE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT HE SHOULD TAKE THE VEHICLE TO AN AUTHORIZED DEALER SINCE THIS WAS A KNOWN FAILURE. THE DEALER ADVISED THE CONTACT THAT HE HAD TO PAY FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 56,200.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2005 BUICK LA SABRE, 65,500 MILES, SUFFERED A PREMATURE FAILURE OF BOTH FRONT WHEEL BEARINGS. FAILURE DISCOVERED WHILE CAR WAS BEING SERVICED (IE. OIL/FILTER CHANGE & FRONT END ALIGNMENT.) REPLACED AT A COST OF $600.00. REPORTED TO GM CUSTOMER ASSISTANCE ON 1/26/2010, AND VERBALLY CALLED BACK ON 2/2/2010, GM DENIED ANYTHING WRONG WITH SUCH FAILURE, AND SAID CAR WAS BEYOND 36,000 MILE WARRANTY. LATER APPEALED IN WRITING TO BUICK GEN. MGR. LAST CONTACTED, AGAIN VERBALLY, ON 2/26/2010, SENIOR ASST. TO EXEC., WHO ALSO DENIED CLAIM FOR REIMBURSEMENT, SAYING THE MILEAGE DID NOT MATTER, BUT SINCE THE CAR WAS NOT EXAMINED BY A QUALIFIED GM MECHANIC AND DEALERSHIP, THEY COULD NOT DO ANYTHING ABOUT IT. (THE IMPLICATION BEING THAT MY MECHANIC, WHO HAS SERVICED MY VEHICLES FOR OVER 10 YEARS, WAS INCOMPETENT, OR CROOKED, AND COULD NOT BE TRUSTED TO MAKE A VALID DETERMINATION REGARDING THE STATE, AND CAUSE, OF THE BEARING FAILURES). YOU SHOULD BE ADVISED THAT I REPEATEDLY REQUESTED A WRITTEN RESPONSE TO MY INQUIRIES, AND WAS CONSISTENTLY REFUSED. IT IS OBVIOUS THAT GM HAS A PROBLEM WITH THEIR NEWER CARS NON-SERVICEABLE PARTS, AND THEY ARE TRYING TO MAINTAIN DENIABILTY AS TO THIS PROBLEM! IN MY CASE, NOTHING HAPPENED, AND NO ONE WAS INJURED, HOWEVER, HAD I NOT SERVICED MY CAR REGULARLY, AND THESE BEARINGS HAD FAILED AT ROAD SPEED, THERE COULD EASILY BEEN A HEAD-ON CRASH, WITH DAMAGE, INJURY, OR DEATH INVOLVED TO MYSELF, MY CAR, AND OR OTHER VEHICLES AND PEOPLE! [XXX] *TR THE CONSUMER STATED ON JUNE 29, 2010, UPON ENGINE START, THE DRIVER INFORMATION CENTER DISPLAYED SOUNDED THE ALARM CHIME SEVERAL TIMES AND TURNED ON THE RED OIL WARNING LIGHT. THE OIL INFORMATION DISPLAY SHOWED OIL PRESSURE NORMAL. AFTER DOING SOME TESTING, THE CONSUMER CONCLUDED THAT THE OIL PRESSURE SENDING UNIT WAS BAD WHICH HE REPLACED AND EVERYTHING APPEARED TO BE FUNCTIONING NORMALLY. UPDATED IVOQ 08/05/10 *TR

TL* THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE STEERING WHEEL JERKED TO THE LEFT WHILE THE CONTACT WAS TURNING RIGHT. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND SHE NOTICED THAT THE VEHICLE NO LONGER HAD POWER STEERING; SHE SLOWLY DROVE THE VEHICLE TO HER HOME. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE CURRENT MILEAGE WAS 92,250.

TL*THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING AN UNDETERMINED SPEED, THE SPEEDOMETER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HIS INDEPENDENT MECHANIC WHO STATED THAT HE SHOULD CONTACT GENERAL MOTORS SINCE HE HAD SEEN THIS ISSUE WITH HIS YEAR, MAKE AND MODEL VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO HAVE AN AUTHORIZED DEALER DIAGNOSE THE FAILURE. THE DEALER CONFIRMED THAT THE INSTRUMENT CLUSTER FAILED. THERE WERE NO RECALLS FOR THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 94, 031. UPDATED 01/19/10 *BF UPDATED 01/20/10.*JB UPDATED 04/09/10. *LJ GM DID NOT AGREE TO HAVE THE INSTRUMENT CLUSTER REPAIRED AT THEIR EXPENSE. THE CONSUMER HAD A LOCAL SHOP REMOVE THE CLUSTER AND IT WAS SENT FOR REPAIR AND RE-INSTALLED. THE CONSUMER STATED THE SPEEDOMETER IS OPERATING NORMALLY. UPDATED 07/16/10.*JB

TL*THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING BETWEEN 45-50 MPH, THE VEHICLE SHOOK EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TRANSMISSION SHOP AND THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE INNER WEAR IN THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 84,892 AND CURRENT MILEAGE WAS 86,000. UPDATED 8/28/09 *CN UPDATED 09/09/09*JB

TL*THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 15 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE CONTACT ALSO SMELLED A BURNING ODOR AND NOTICED FLAMES ERUPTING FROM THE TRUNK OF THE VEHICLE. THE FLAMES SPREAD TO THE ENTIRE VEHICLE. ALL OF THE LOCKS MELTED, WHICH NEARLY PREVENTED HER FROM EXITING THE VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED. AN INVESTIGATOR FROM THE FIRE DEPARTMENT STATED THAT THE BATTERY UNDERNEATH THE REAR PASSENGER SEAT FAILED AND CAUSED THE FIRE. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILED INCIDENT. SHE CALLED THE MANUFACTURER, BUT DID NOT RECEIVE A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 20,000. UPDATED 02/10/09. *LJ UPDATED 02/11/09. *JB