2011 Buick Lacrosse

LOSS OF ENGINE POWER WHILE DRIVING ON HIGHWAY, SUDDEN WARNING STABILITRAK NEEDS SERVICE, ENGINE POWER REDUCED. SPEED DROPPED TO 30 MPH ON HIGHWAY FROM 70MPH TRAFFIC FLOW. COULD NOT ACCELERATE AT ALL TO KEEP UP W/TRAFFIC, HAD TO PULL ONTO SHOULDER TO AVOID GETTING REAR ENDED. COULD NOT ACCELERATE ENOUGH SPEED TO MERGE BACK ONTO HIGHWAY LIGHT TURNED OFF. DANGEROUS!!!

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE DEFROSTER/DEFOGGER SYSTEM IN THE FRONT OF THE VEHICLE MALFUNCTIONED. THE CONTACT STATED THAT THE DEFROSTER/DEFOGGER STOPPED WORKING AND WOULD NOT DEFROST THE WINDSHIELD IN COLD TEMPERATURES. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME FROSTED WITH ICE AND DECREASED THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY). THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE, BUT IT STALLED AGAIN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE AND EXHAUST CAM SOLENOID FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 48,800.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN AND WOULD GET BACK TO HER THE NEXT DAY. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S WIRES WERE MADE WITH A SOY CHEMICAL THAT ATTRACTED RODENTS. THE FAILURE WAS EXPERIENCED TWICE. THE FIRST FAILURE OCCURRED AT THE AREA OF THE ENGINE WIRES, WHICH CAUSED THE ENGINE TO STALL. THE SECOND FAILURE OCCURRED AROUND THE BATTERY WIRES, WHICH CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS TAKEN TO GEORGE MATICK CHEVROLET (TELEGRAPH ROAD, REDFORD CHARTER, MI,48239 PHONE: (313) 531-7100) AND TAYLOR CHEVROLET (3801 TELEGRAPH ROAD, TAYLOR, MI 48180 PHONE: (734) 250-6220) FOR THE REPAIRS. THE ENGINE AND BATTERY WIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

POTENTIAL FATAL SAFETY HAZARD WITH DOOR LOCK PULL TOGGLES WHEN AN ACCIDENT DISABLES THE BATTERY. IN NORMAL OPERATION, THE ELECTRICAL SYSTEM ALWAYS RETRACTS THE DOOR PULL TOGGLES COMPLETELY INTO THE TOP OF THE DOOR DURING ANY SHIFT OF THE VEHICLE OUT OF PARK. THE PULL TOGGLE DISAPPEARS COMPLETELY INTO THE DOOR WITH NO PORTION EXPOSED. IF THE VEHICLE BATTERY IS DISABLED, AS IN MINOR CRASH, THE ELECTRIC WINDOWS CANNOT BE OPERATED AND THE DOOR CANNOT BE OPEN MANUALLY. THE OCCURPANT IS LOCKED WITHIN THE VEHICLE UNTIL A WINDOW IS BROKEN OUT. THERE IS SIMPLY NO WAY TO OVERRIDE THE ELECTRIC SYSTEM TO EXIT THE VECHILE. PULLING THE DOOR HANDLE DOES NOT OVERRIDE THE ELECTRIC DOOR LOCKS. A SIMPLE FIX WOULD MERELY BE TO MAKE THE PLASTIC PULL TOGGLES 3/4 IN. LONGER SO THAT SOMONE CAN GRAB THE TOGGLE AND PULL IT TO THE UNLOCKED POSITION EVEN THOUGH THE VEHICLE HAD BEEN ELECTRICALLY LOCKED.

ENGINE SUDDENLY STOPPED WHILE BEGINNING TO EXIT FROM AN EIGHT LANE HIGHWAY (680). COULDN'T RESTART. HAD CAR TOWED TO DEALERSHIP. THEY REPLACED MY BATTERY FOR $361.77, IN ORDER TO START THE CAR AND DIAGNOSE THE PROBLEM. THEY CALLED THE NEXT DAY TO INFORM ME THAT I NEEDED A NEW ENGINE...FOR $9000.00!!! ON A CAR THAT WAS WELL MAINTAINED, WITH 60,000 MILES???? TOWED THE CAR TO MY MECHANIC WHO TOLD ME THAT THE A FAULTY SEAL CAUSED A ROD TO BREAK, AND THAT CAUSED THE ENGINE DAMAGE. HAD A NEW ENGINE INSTALLED FOR ABOUT $6000.00. I BELIEVE THAT GM IS RESPONSIBLE FOR THE FAULTY SEAL, AND THE POTENTIAL DAMAGE TO PROPERTY AND LIFE WHICH WOULD CAUSE A VEHICLE TO SUDDENLY STOP RUNNING...CAUSING THE BRAKES AND THE POWER STEERING TO STOP.

I HAVE ISSUES WITH MY DEFROST SYSTEM IN MY 2011 BUICK LACROSSE WHICH IS CAUSING VISIBILITY ISSUES (SAFETY) WHEN I DRIVE. SEVERAL TIMES I HAD TO PULL OFF THE ROAD, ROLL DOWN MY WINDOWS AND TRY TO GET MY WINDSHIELD TO DEFROST SO I COULD SEE TO DRIVE. I LOOKED UP RECALLS ON CARS.COM AND NOTICED THAT THERE WAS A RECALL ISSUED IN MARCH 2011 FOR 2011 BUICK LACROSSE MODELS FOR THE ECC MODULE DESCRIBING THE EXACT SYSTEMS MY CAR IS HAVING. I CALLED THE BUICK 1-800 NUMBER TO INQUIRE ABOUT THE RECALL AND THE REPRESENTATIVE STATED THAT MY PARTICULAR VIN# WAS NOT ON THAT RECALL LIST BUT I COULD TAKE IT TO A DEALERSHIP FOR A DIAGNOSIS AND FOR REPAIRS AT MY EXPENSE. I EXPLAINED TO HER THAT I COULD NOT UNDERSTAND WHY IF MY CAR IS HAVING THE EXACT SAME ISSUES AS THE RECALL IS STATING WHY WOULD MY CAR NOT BE UNDER THE RECALL NOTICE. SHE STATED THAT IT WAS PROBABLY MANUFACTURED AT A DIFFERENT PLANT AND NOT AT THE PLANT WHICH RECALLS WERE ISSUED. MY QUESTION IS "IF I AM HAVING THE SAME EXACT ISSUES AS DESCRIBED IN THE RECALL FOR THE 2011 BUICK LACROSSE MODELS THAN WHY DO I HAVE TO PAY TO HAVE THE PROBLEM DIAGNOSED AND FIXED?" I BELIEVE THAT BUICK SHOULD TAKE RESPONSIBILITY AND CONTACT A DEALERSHIP TO HAVE MY CAR DIAGNOSED AND THEN IF IT IS DETERMINED THAT THIS IS THE SAME PROBLEM AS THE RECALL THEY SHOULD PAY FOR THOSE REPAIRS AS WELL. THIS HAS BEEN AN ON-GOING ISSUE SINCE I PURCHASED THE CAR (USED) IN OCTOBER 2014

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, THE HVAC SYSTEM FAILED AND THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE LOCAL DEALER (HIGH PERFORMANCE BUICK GMC, LOCATED AT 1985 CALIFORNIA AVE SW, CAMDEN, ARKANSAS) THAT THE ECC PANEL NEEDED TO BE REPLACED AND THE ECC MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY) THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 07/13/17*LJ *CN