NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
169 reports1 miles · Oct 8, 2020
Unknown Or OtherVisibility/wiper
DRIVER CANNOT SEE ROAD WHICH WINDSHIELD STAYS FOGGED UP WHEN DRIVING AND WILL NOT DEFOG THIS IS A DANGER FOR IT COULD CAUSE IT LED TO CRASHES WINDSHIELD AND BACK WINDOW REMAINS FOGGED UP WHICH IS VERY DANGEROUS WHEN DRIVING IN TRAFFIC I WAS JUST MADE AWARE THAT THERE IS A RECALL ON THIS AND NEED THIS TAKEN CARE OF ASAP …
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DRIVER CANNOT SEE ROAD WHICH WINDSHIELD STAYS FOGGED UP WHEN DRIVING AND WILL NOT DEFOG THIS IS A DANGER FOR IT COULD CAUSE IT LED TO CRASHES WINDSHIELD AND BACK WINDOW REMAINS FOGGED UP WHICH IS VERY DANGEROUS WHEN DRIVING IN TRAFFIC I WAS JUST MADE AWARE THAT THERE IS A RECALL ON THIS AND NEED THIS TAKEN CARE OF ASAP THANKS
NHTSA ODI #11363324
45,000 miles · Aug 7, 2020
Visibility
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VENTILATION INSIDE THE VEHICLE FAILED TO WORK PROPERLY MAKING IT HARD FOR THE CONTACT TO SEE ON COMING TRAFFIC. THE VEHICLE WAS TAKEN TO SUTTLE MOTOR CORPORATION (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED AND DETERMI…
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TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VENTILATION INSIDE THE VEHICLE FAILED TO WORK PROPERLY MAKING IT HARD FOR THE CONTACT TO SEE ON COMING TRAFFIC. THE VEHICLE WAS TAKEN TO SUTTLE MOTOR CORPORATION (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE HVAC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER 2 OR 3 ADDITIONAL TIMES IN WHICH THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.*DT*JB
NHTSA ODI #11343834
75,300 miles · Jul 19, 2020
Service Brakes
BRAKE PEDAL DOES NOT RAISE AFTER APPLYING BRAKES. BRAKES REMAIN ENGAGED CAUSING DRAG AND BRAKE LIGHTS STAY ON. INTERMITTENT PROBLEM. MUST PULL PEDAL BACK UP TO STOP BRAKING ACTION AND GET BRAKE LIGHTS TO TURN OFF. DANGEROUS SITUATION THAT CAN CAUSE DAMAGE TO BRAKE ROTORS AND PADS TO WEAR OUT QUICKLY.
NHTSA ODI #11340198
120,000 miles · Jun 1, 2020
Electrical SystemElectronic Stability Control (esc)
FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103 WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM AND I DON'T KNOW IF ITS EFFECTING MY A/C TO I HAVE TAKEN IT EVERYWHERE TO GET FIX AND NO ONE FIXES IT COMPLETELY STILLS BLOW COOL NOT COLD LIKE IT IS SUPPOSED TO. *TR
NHTSA ODI #11326885
135,452 miles · May 29, 2020
Service BrakesWheels
MY WHEEL BEARING NEEDS REPLACED I'M NOT SURE WHEN IT HAPPENED IT JUST DID. ALSO MY ABS LIGHT IS ON AND STAYS ON I'M NOT SURE WHAT THAT'S ABOUT OR WHAT IT MEANS. *TR
NHTSA ODI #11326562
150,000 miles · May 29, 2020
Visibility
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT WINDSHIELD DEFROSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHI…
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TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT WINDSHIELD DEFROSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #11326463
120,000 miles · Apr 23, 2020
Power TrainStructure
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ADDITIONALLY, THE CONTACT WAS CONCERNED ABOUT MOISTURE ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WA…
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TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ADDITIONALLY, THE CONTACT WAS CONCERNED ABOUT MOISTURE ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB
NHTSA ODI #11322067
58,000 miles · Mar 6, 2020
Engine
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KYLE EDWARDS BUICK GMC LOCATED AT (1600 N MAIN ST, MUSKOGEE, OK 74401) AND WAS DIAGNOSED THAT THE ENGINE CEASED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KYLE EDWARDS BUICK GMC LOCATED AT (1600 N MAIN ST, MUSKOGEE, OK 74401) AND WAS DIAGNOSED THAT THE ENGINE CEASED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11316598
Mileage unknown · Feb 18, 2020
Visibility/wiper
DEFROST SYSTEM NOT WORKING PROPERLY, FRONT WINDSHIELD DEFROST SYSTEM FAILS TO CLEAR WINDOW, AND VISIBILITY IS AN ISSUE. HVAC SYSTEM DOESN'T COOL PROPERLY, COMPRESSOR COMES ON, HOWEVER TEMPERATURE ONLY LOWERS TO A CERTAIN TEMPERATURE. TEMPERATURE COOLS BETTER WHILE VEHICLE IS IN MOTION ON HIGHWAY.
NHTSA ODI #11309877
Mileage unknown · Feb 17, 2020
Electronic Stability Control (esc)
LOSS OF ELECTRICAL POWER WHILE DRIVING. I HAVE A 2011 BUICK LACROSSE WHICH HAS HAD MULTIPLE PROBLEMS SINCE I PURCHASED. I HAVE SPENT THOUSANDS TRYING TO GET FIXED FROM THE DEALERSHIP TO OTHER CERTIFIED AUTO TECHNICIANS AND I CONTINUE TO HAVE ISSUES. FRI, 2/14/2020 I ALMOST LOSS MY LIFE. MY CAR DASHBOARD STARTED GOING BLACK AS…
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LOSS OF ELECTRICAL POWER WHILE DRIVING. I HAVE A 2011 BUICK LACROSSE WHICH HAS HAD MULTIPLE PROBLEMS SINCE I PURCHASED. I HAVE SPENT THOUSANDS TRYING TO GET FIXED FROM THE DEALERSHIP TO OTHER CERTIFIED AUTO TECHNICIANS AND I CONTINUE TO HAVE ISSUES. FRI, 2/14/2020 I ALMOST LOSS MY LIFE. MY CAR DASHBOARD STARTED GOING BLACK AS I DROVE UP TO RAMP ONTO THE INTERSTATE IT COMPLETELY LOSS POWER AND VEERED OFF THE ROAD INTO THE GRASS. I WAS SECONDS AWAY FROM THE INTERSTATE!
NHTSA ODI #11309679
Official recalls
4Dec 22, 2021
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
Consequence & remedy
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
Dec 21, 2020
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Consequence & remedy
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence & remedy
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Mar 4, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Consequence & remedy
Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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