2011 Buick Lacrosse

VEHICLE HAS BEEN OPERATING NORMALLY. IT JUST CAME OFF WARRANTY A FEW WEEKS BACK. WIFE CAME HOME AND PARKED THE VEHICLE IN THE DRIVEWAY. WENT OUT SEVERAL HOURS LATER TO GO SOMEWHERE AND IT WOULD NOT START. THERE WERE NO WARNINGS OF A PROBLEM. WHEN WE TURNED THE IGNITION KEY WE HEARD A FEW CLICKS AND THEN NOTHING. LIGHTS WE NOTICEABLY DIM. WE WERE ABLE TO GET IT STARTED WITH A JUMPER AND LET IT RUN FOR A WHILE. IT WILL BE SERVICED IN THE MORNING. IT APPEARS THE PROBLEM IS WITH THE BATTERY OR THERE IS AN ELECTRICAL PROBLEM IN THE SYSTEM. WHILE WE WERE RUNNING, WE CHECKED TO SEE IF THERE WERE ANY CODES AND COULD NOT FIND ANY. THE CAR WAS PARKED ON ABOUT A 5% INCLINE FACING DOWN. WE USED THE INCLINE TO MOVE THE CAR TO A FLAT AREA WHERE WE WERE ABLE TO JUMP START.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD RESTRAINT MOVED FORWARD. AS A RESULT, THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

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

CAR WAS PARKED IN OUR GARAGE AT 2:30 PM. I WENT INTO THE GARAGE AT 7:45 PM AND FOUND IT EXTREMELY HOT (115F), OPENED THE GARAGE DOORS AND TRIED TO START THE CAR TO GET IT OUT OF THE GARAGE. WOULD NOT START AND CALLED AAA FOR A TOW. AAA SUGGESTED CALLING POLICE & FIRE. POLICE CAME AND THEY CALLED FIRE DEPT. TEMP UNDER HOOD REGISTERED 150F AND CO ALARM IN BASEMENT STARTED TO GO OFF. FIREFIGHTERS PUT ON PROTECTIVE GEAR, ENTERED HOUSE AND THEIR CO MONITORS WENT OFF IMMEDIATELY. GAS LINE SHUT OFF, HOUSE VENTED. CAR EVENTUALLY TOWED TO DEALERSHIP NEARBY. GAS COMPANY CAME THAT EVENING TO RESTART AND INSPECT DRYER, WATER HEATER, STOVE AND FOUND NO CO PROBLEM. HAVE YET TO HEAR FROM THE DEALER (FLEMINGTON BUICK) AS TO CAUSE, ISSUES, RESOLUTION. UPDATE 9/15/15*CW THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 10/15/15*JB

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. UPDATED 8/21/15*CN UPDATED 10/26/2017*CN

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE FAULTY POWER SENSOR; HOWEVER, THREE WEEKS AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO LOCATE THE ISSUE. IN ADDITION, THERE WAS EXCESSIVE HESITATION WHENEVER DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

WHILE DRIVING, USING THE NAVIGATION SYSTEM FOR DIRECTIONS, THE DISPLAY CHANGED FROM DAY MODE TO NIGHT MODE RENDERING IT UNREADABLE. THE TIME OF DAY WAS AT LEAST TWO HOURS AFTER DAWN AND WAS WAS OVERCAST. THE DISPLAY REMAINED DARK FOR NEARLY AN HOUR. THIS ALSO AFFECTED THE BACKUP DISPLAY AS WELL, RENDERING IT USELESS. THE RADIO WAS ALSO USELESS AS STATIONS COULD NOT BE SELECTED.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A NON-RELATED ISSUE, THE TECHNICIAN STATED THAT UNKNOWN WIRES WERE BURNED UNDER THE HOOD. IT WAS VISIBLE THAT A FIRE OCCURRED UNDER THE HOOD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.