TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS OR APPLYING THE BRAKES, THE CONTACT HEARD A LOUD THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED BOTH REAR BRAKES, STRUTS, AND SHOCKS; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE W…
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TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS OR APPLYING THE BRAKES, THE CONTACT HEARD A LOUD THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED BOTH REAR BRAKES, STRUTS, AND SHOCKS; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10918560
96,400 miles · Mar 9, 2015
Service BrakesSteeringSuspensionCrash
I WAS MAKING A LEFT TURN AND THE CAR ACCELERATED TOWARDS THE RIGHT TOWARDS A CURB ON A RESIDENTIAL STREET AND STEERING WHEEL AND CAR WHEELS LOCKED UP. I COULD NOT TURN THE WHEELS AND THE STEERING LOST ITS POWER BRINGING THE CAR TO SLAM INTO THE CURB. I HAD NO CONTROL OF STEERING OR TURNING THE WHEEL OF THE CAR. *TR
NHTSA ODI #10693044
10,000 miles · Mar 12, 2013
Suspension
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER A BUMP, A LOUD KNOCKING NOISE CONTINUOUSLY EMITTED FROM THE FRONT PASSENGER'S SIDE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING UNEVEN ROAD SURFACES OR BUMPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TE…
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TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER A BUMP, A LOUD KNOCKING NOISE CONTINUOUSLY EMITTED FROM THE FRONT PASSENGER'S SIDE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING UNEVEN ROAD SURFACES OR BUMPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE FRONT END SUSPENSION AND THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ODI #10502441
1,810 miles · Jul 28, 2011
Suspension
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SERVICE SUSPENSION LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,810.
NHTSA ODI #10415528
400 miles · Jul 28, 2011
Suspension
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SERVICE SUSPENSION LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE CONTACT WAS ALLOWED TO TRADE THE VEHICLE IN. THE FAILURE MILEAGE WAS 400. …
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TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE SERVICE SUSPENSION LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED, BUT THE CONTACT WAS ALLOWED TO TRADE THE VEHICLE IN. THE FAILURE MILEAGE WAS 400. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10415526
3,036 miles · Apr 5, 2011
Suspension
I WAS DRIVING OUR BUICK LACROSSE WITH 3036 MILES ON IT, AT 58 MPH, WHEN THE WHEEL BEGAN TO JERK BACK & FORTH VIOLENTLY. I WAS SKIDDING DOWN THE ROAD UNABLE TO STEER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND EVENTUALLY HAVE THE CAR TOWED IN. THE RIGHT REAR TIE ROD BOLT HAD BROKEN. WHEN THIS HAPPENED THE SUSPENSION CONTROL AR…
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I WAS DRIVING OUR BUICK LACROSSE WITH 3036 MILES ON IT, AT 58 MPH, WHEN THE WHEEL BEGAN TO JERK BACK & FORTH VIOLENTLY. I WAS SKIDDING DOWN THE ROAD UNABLE TO STEER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND EVENTUALLY HAVE THE CAR TOWED IN. THE RIGHT REAR TIE ROD BOLT HAD BROKEN. WHEN THIS HAPPENED THE SUSPENSION CONTROL ARM WAS BENT. BOTH PARTS HAVE BEEN REPLACED.. WE WERE TOLD THEY HAD NOT SEEN THIS HAPPEN BEFORE AND NO EXPLANATION AS TO WHAT WOULD HAVE MADE IT HAPPEN. *TR
NHTSA ODI #10394279
200 miles · Dec 16, 2010
Suspension
WE BOUGHT A NEW 2011 BUICK LACROSSE CXS 11-15-10, DROVE IT 200 MILES AND THE FRONT SUSPENSION FAILED IN COSTCO PARKING LOT AT 10 MPH AND NO IMPACT. THE RIM POPPED OPEN AT THE CENTER SEAM CREATING A BIG OVAL OPENING THAT LOCKED UP ON THE BRAKE CALIPER, STOPPING THE WHEEL WHICH SNAPPED THE TIE ROD END, LETTING THE TIRE WEDGE INTO …
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WE BOUGHT A NEW 2011 BUICK LACROSSE CXS 11-15-10, DROVE IT 200 MILES AND THE FRONT SUSPENSION FAILED IN COSTCO PARKING LOT AT 10 MPH AND NO IMPACT. THE RIM POPPED OPEN AT THE CENTER SEAM CREATING A BIG OVAL OPENING THAT LOCKED UP ON THE BRAKE CALIPER, STOPPING THE WHEEL WHICH SNAPPED THE TIE ROD END, LETTING THE TIRE WEDGE INTO THE INNER FENDER THEN THE A-ARM BENT AND CAUSED SOME DAMAGE TO THE ENGINE CRADLE. MY WIFE CRACKED HER HEAD ON THE SIDE WINDOW IT WENT DOWN SO FAST. THE GENERAL MOTORS ENGINEER CAME TO INVESTIGATE THE INCIDENT, FOUND NO IMPACT DAMAGE, BUT REFUSED TO DISCUSS THE STRUCTURAL FAILURE OF THE LEFT FRONT SUSPENSION. THE TIRE SHOWS NO IMPACT BRUISES AND THE RIM HAS NO DAMAGE EXCEPT FOR A SMALL CHUNK ON THE INSIDE OF THE RIM WHERE THE STEERING RAM POPPED THE RIM WHEN IT LOCKED INTO THE INTER FENDER. MY POINT: IF THIS HAPPENED AT HIGHWAY SPEED IT WOULD HAVE CAUSED A MAJOR ACCIDENT. THE RIM STARTED THIS CHAIN REACTION, BUT AT SUCH A MINOR SPEED THE SUSPENSION SHOULD NOT HAVE FAILED. I WAS TOLD THAT THIS IS A NEW SUSPENSION FOR THE 2011 CXS SPORT MODEL. PLEASE LOOK INTO THIS. I DO NOT WANT TO RISK MY FAMILIES SAFETY WHEN I FEEL UNCOMFORTABLE WITH THE STRUCTURAL INTEGRITY OF THIS NEW SUSPENSION AND HAVE ASK FOR A REFUND. GM HAS DENIED MY REQUEST, AND NOW IT GOES TO MY ATTORNEY. PLEASE LOOK INTO THIS FOR CONSUMER SAFETY. *TR
General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
Consequence & remedy
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Consequence & remedy
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence & remedy
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Consequence & remedy
Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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