2010 Buick Lacrosse

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AS HE ATTEMPTED TO LOCATE THE DASHBOARD DIMMER SWITCH. AS THE CONTACT REACHED AROUND THE STEERING COLUMN, HE INADVERTENTLY ENGAGED THE PUSH TO START BUTTON AND THE VEHICLE SHUT OFF WHILE STILL IN MOTION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE YET THE SHIFT TO PARK WARNING MESSAGE WAS ILLUMINATED. THE CONTACT THEN SHIFTED INTO NEUTRAL AND DEPRESSED THE PUSH TO START BUTTON THREE TIMES BEFORE THE VEHICLE BEGAN TO OPERATE AS NORMAL. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH THE STEERING BECAME PROGRESSIVELY LOOSE AND LOUD WHENEVER THE VEHICLE MADE A LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER CHECKED THE POWER STEERING PUMP AND NOTICED THAT IT WAS DAMAGED AND THAT IT ALSO HAD LOOSE WIRING FROM THE CHASSIS. THE DEALER REPLACED THE POWER STEERING PUMP AND REPAIRED THE LOOSE WIRING. THE CONTACT HAS NOT HAD A PROBLEM WITH THE STEERING SINCE THE REPAIR. THE CONTACT ALSO STATED THAT WHILE DRIVING 55 MPH HE HEARD A LOUD BANG UNDERNEATH THE VEHICLE. AS A RESULT OF THE LOUD BANG THE VEHICLE LOST ALL POWER AND THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE REVERSAL BELT ON THE TRANSMISSION FEEL OFF. THE VEHICLE WAS BEING DEALER BEING REPAIRED BY THE DEALER. THE CONTACT STATED THIS VEHICLE IS VERY UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 18,199.

I FILED A COMPLAINT ON 13 SEPTEMBER 2010 UNDER ODI ID NUMBER : 10355399. I HAVE RECENTLY LEARNED, FROM THE BUICK SERVICE REPRESENTATIVE AT HENNESSEY BUICK, THAT THE MECHANIC TOOK THE TRANSMISSION APART AND WHAT HE FOUND WAS THAT THE 'REVERSE BELT' FELL OFF, DISABLING THE VEHICLE. THE SERVICE REP INDICATED THAT HE HAD NOT HEARD OF THIS HAPPENING BEFORE. *TR

TODAY, WHILE DRIVING MY 2010 BUICK LACROSSE ON ATL HIGHWAY 75 SOUTH, MY CAR'S TRANSMISSION STOPPED WORKING. I COULD NOT ACCELERATE AND HAD TO COAST OFF THE FREEWAY. THE CAR STOPPED MOVING AS I ROLLED INTO A DRIVEWAY. IT WOULD NOT GO ANY FURTHER. ALSO, WHEN I FIRST PURCHASED THE VEHICLE, THE DEALERSHIP REPAIRED WIRING FROM THE TRANSMISSION PUMP AND REPLACED THE DEFECTIVE PUMP BECAUSE THE STEERING WAS LOOSE AND SLOPPY, AND EVERYTIME I MADE A LEFT TURN, THE CAR MADE A LOUD NOISE. ALSO, THE PASSENGER SIDE LOCK JAMMED AND WOULD NOT OPEN. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, FOLLOWED BY AN ILLUMINATION OF EVERY WARNING LIGHT ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF THE VEHICLE AND WHEN RESTARTING THE LIGHTS WERE NO LONGER ILLUMINATED. THE FAILURE OCCURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS TOLD THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 7,450 AND THE CURRENT MILEAGE WAS APPROXIMATELY 8,700. UPDATED 12/22/10 *BF UPDATED 12/30/10*JB

TL*THE CONTACT OWNS 2010 BUICK LACROSSE. WHEN THE CONTACT DROVE IN REVERSE HE NOTICED THAT THE BACK UP SENSOR INDICATOR WAS A DEFECTIVE. THE REVERSE SENSOR INDICATOR SHOULD RECOGNIZE ANY OBJECT 10 INCHES HIGH, 12 FEET OR 21 INCHES HIGH. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THEY COULDN'T ADJUST THE SENSOR BECAUSE IT WAS FACTORY SET. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERATING ACCORDING TO THE DESIGN. THE CONTACT STATED THAT THE SYSTEM WAS DEFECTIVE AND GAVE A FALSE SENSE OF SECURITY. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 2,200. UPDATED 12/22/10 *BF THE BACK UP SENSORS WERE NOT DETECTING OBJECTS. UPDATED 12/30/10

TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE IN TRAFFIC THE PARK ASSIST AND THE CHECK ENGINE LIGHT FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT ACCELERATE PASS 9 MPH. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE AND IT CONTINUED TO TRAVEL AT 9 MPH; THEREFORE, THE CONTACT TOWED THE VEHICLE TO A DEALER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPROGRAMMED THE TCM WHICH CAUSED THE VEHICLE TO SLOW DOWN DUE TO AN ENGINE MALFUNCTION. A MONTH LATER WHILE DRIVING 60 MPH THE VEHICLE SLOWED DOWN AGAIN WITHOUT WARNING. THE PARK ASSIST AND THE CHECK ENGINE LIGHT ILLUMINATED AGAIN ON THE INSTRUMENT PANEL AND THE VEHICLE TOWED TO A DEALER. THE DEALER WAS ADJUSTING THE SELECTOR CABLE WHEN THE COMPLAINT WAS FILE BECAUSE IT WAS TOO TIGHT. THE FAILURE MILEAGE WAS 13,000.

I WAS DRIVING THE 2010 BUICK LACROSSE IN RUSH HOUR ON A VERY BUSY STREET IN OUR TOWN AND WHILE STOPPED AN ELECTRICAL MALFUNCTION OCCURRED WHERE ALL OF THE DASH BOARD LIGHTS AND WARNING LIGHTS STARTED FLASHING AND THE CAR WOULD NOT MOVE. I PUT IT IN PARK AND THEN IT WOULD NOT COME OUT OF PARK AND WENT INTO ANTI THEFT LOCK DOWN. I MADE SEVERAL ATTEMPTS TO TURN OFF THE CAR AND RESTART IT TO TRY AND RESET OF CLEAR THE ISSUE AND IT REMAINED LOCKED DOWN AND NOT ABLE TO MOVE. IT WAS VERY STRANGE HOW THE KEY IN THE IGNITION WAS VIBRATING AND BUZZING AT A HIGH FREQUENCY AND THEY WOULD STOP. AFTER A FEW MINUTES THE ENGINE SHUT DOWN. NOW STUCK IN THE MIDDLE OF THE BUSY ROAD AND CARS NEARLY REAR ENDING ME AND HONKING AT ME I THOUGHT I WOULD BE HIT. MY SON WAS IN THE CAR AND I HAD TO WAIT FOR THE LIGHT CHANGE TO LET HIM FLEE TO SAFETY. WORSE YES THE SAFETY FLASHERS WOULD NOT WORK AND THE TRUNK WOULD NOT OPEN TO SIGNAL A STALLED CAR. I CALLED ON STAR AND THEY WERE NOT HELPFUL AS I INDICATED IT WAS AN EMERGENCY AND THEY SENT A TOW TRUCK THAT ARRIVED AN HOUR LATER. THE POLICE SHOWED UP 20 MINUTES LATER TO PROTECT ME AND THE CAR FROM ACCIDENT. THE POLICE CALLED A TOW TRUCK THAT ARRIVED IN 15 MINUTES. THE CAR WAS TOWED TO THE DEALER AND THEY ARE BEING GENERALLY NON RESPONSIVE. I HAD THIS PROBLEM A FEW WEEKS BEFORE NOT IN TRAFFIC AND TOOK INTO THE DEALER AND THEY SAID THERE DID NOT FIND AN ERROR CODE. THIS IS A COMPLETE RANDOM FAILURE AND REPRESENTS A SERIOUS SAFETY ISSUE. *TR

2010 BUICK LACROSSE CXS THE OTHER EVENING AS I WAS DRIVING HOME WITH MY WIFE A LITTLE BEFORE SUNSET AT ABOUT 30 MPH I HEARD A THUMP AND ASSUMED I HAD HIT SOMETHING. NEITHER MY WIFE OR I HAD SEEN ANYTHING IN THE STREET. I CONTINUED TO DRIVE HOME (3 BLOCKS) AND THE CAR DROVE NORMALLY - NO CHANGE. WHEN I GOT HOME I EXAMINED THE FRONT OF THE CAR (DRIVERS SIDE) AND SAW NOTHING UNUSUAL BUT NOTICED THE BACK RIGHT TIRE WAS FLAT. I GOT OUT THE JACK AND CHANGED TO THE SPARE. UPON LOOKING AT THE TIRE I FOUND NO APPARENT DAMAGE TO THE TIRE OTHER THAN IT WAS OBVIOUS I WAS DRIVING WITH THE TIRE FLAT. UPON CLOSER EXAMINATION OF THE WHEEL ITSELF I FOUND A GASH IN THE WHEEL ABOUT 6" LONG AND ELEVATED UP INTO THE TIRE AREA OVER AN INCH. OF COURSE ALL OF THE AIR ESCAPED THROUGH THE GASH - NO BLOWOUT. WENT TO THE DEALER (3800 MILES ON THE CXS) AND THEY DETERMINED I HAD HIT SOMETHING IN THE STREET - NO WARRANTY COVERAGE. COST FOR NEW WHEEL AND TIRE - $1002.00 WENT BACK TO EXAMINE THE ROAD (NO POTHOLES) AND FINALLY FOUND A ROCK OFF THE SIDE OF THE ROAD THAT APPARENTLY CAUSED THE PROBLEM. IT WAS A ROCK, FLAT ON BOTH SIDES ABOUT 2 1/2" THICK AND ABOUT THE SIZE OF A RED BRICK ONLY OBLONG. HAVE NO IDEA HOW IT HIT THE BACK TIRE AND NOT THE FRONT. I AM CONVINCED THAT HAD THE TIRE BEEN AN OLDER 15" OR 16" TIRE THE TIRE WOULD OF ABSORBED THE HIT AND NOT DAMAGED THE WHEEL. OF COURSE IT MAY HAVE BLOWN A TIRE BUT THE WHEEL WOULD OF BEEN IN GOOD SHAPE. WITH THE ROADS BECOMING SO BUMPY WITH POTHOLES I NOW WORRY ABOUT HITTING A BAD SPOT IN THE ROAD AND HAVING THE SAME THING HAPPEN AGAIN. I CARRY A $1000 DEDUCTIBLE INSURANCE SO INSURANCE WILL NOT BE INVOLVED. (IN 50 YEARS OF DRIVING I HAVE NOT HAD AN ACCIDENT THAT WAS MY FAULT OR ANY OTHER DAMAGE TO ONE OF MY CARS - SO I CARRY A HIGH DEDUCTIBLE). JUST A WORD OF WARNING TO THOSE WHO HAVE THE 19" TIRES (AND PROBABLY THE 18") THAT A BUMP IN THE ROAD MAY DO MORE DAMAGE TO THE FANCY ALUMINUM WHEEL THAT THE TIRE. *TR