2010 Buick Lacrosse

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING, THE CONTACT STATED THAT THE SPEEDOMETER AND FUEL GAUGE WOULD FLUCTUATE AND SHE WAS UNABLE TO DETERMINE HOW FAST OR SLOW SHE WAS TRAVELING OR HOW MUCH GASOLINE WAS ACTUALLY IN THE VEHICLE. SHE ALSO NOTICED THAT THE SERVICE STABILITY TRACK AND SERVICE REAR AXLE INDICATOR LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER MADE SIX ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 23,438. THE APPROXIMATE FAILURE MILEAGE WAS 1,006.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE SERVICE SUSPENSION SOON LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE BECAUSE THE LIGHT WAS NO LONGER ILLUMINATING. THE SPEED SENSORS FOR THE WHEELS WERE REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,600. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY DECELERATED AND ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL BEGAN FLASHING ERRATICALLY. THE DOOR LOCKS ALSO BEGAN TO LOCK AND UNLOCK RAPIDLY; HOWEVER, THE VEHICLE BEGAN TO FUNCTION NORMALLY ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR DIAGNOSTIC TESTING BECAUSE IT WOULD NOT START AND THE BODY MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 09/21/2011 *LN *TR

TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD REST ON THE FRONT PASSENGER SEAT WAS TOO BIG AND WHEN HE LOOKED TO HIS RIGHT IT WOULD BLOCK HIS VISION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE DEALER WAS AWARE OF THE FAILURE AND ADVISED HIM THAT THEY COULD NOT CHANGE IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,045. UPDATED 07/08/11*LJ UPDATED 07/20/11

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 40 MPH WITH THE HEATED SEATS ACTIVATED WHEN THE SEAT OVERHEATED AND BURNED THE CONTACT. THE CONTACT SOUGHT MEDICAL ATTENTION FOR THE BURNS AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 8/29/11 *CN UPDATED 09/21/11

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A ROCK STRUCK THE FRONT WINDSHIELD ON THE PASSENGER SIDE WHILE DRIVING 70 MPH. THE WINDSHIELD FRACTURED INTO SEVERAL SMALL PIECES AND THE CONTACT STATED THE WINDSHIELD WAS MADE OUT OF PLAIN GLASS. THE INSURANCE COMPANY REPLACED THE WINDSHIELD ND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,000.

I BOUGHT A 2010 BUICK LACROSSE IN DECEMBER OF 2010. I NOTICED A PULL TO THE LEFT ON THE WAY HOME THAT VERY DAY. I HAVE HAD THIS VEHICLE INTO THE DEALERSHIP 4 TIMES LOOKING TO HAVE THIS ISSUE RESOLVED. THE SERVICE DEPARTMENT CONTACTED GM TECH SUPPORT, CASE #[XXX] TO SEE IF THERE HAS BEEN A REPORT OF A STEERING PROBLEM. THERE HAD BEEN AND THEY RECOMMENDED MAKING THE CAMBER SPLIT HIGHER. AFTER SEVERAL ATTEMPTS TO REMEDY THIS PROBLEM, I WAS TOLD TO TAKE THE CAR TO A DIFFERENT GM DEALER TO SEE IF MAYBE THEY COULD FIND THE PROBLEM. I DROVE WITH THE SERVICE TECHNICIAN AND HE SAID THAT THERE HAVE BEEN MANY 2010 LACROSSE AND ENCLAVE VEHICLES WITH THE SAME PULL TO THE LEFT. HE HAD SPENT ALOT OF TIME TRYING TO FIX THE PROBLEM. AFTER DISCUSSIONS AND TEST DRIVES WITH SEVERAL GM FIELD TECHNICIANS, THE ISSUE REMAINS AND I HAVE BEEN TOLD THAT ACCORDING TO THE DISTRICT FIELD REPRESENTATIVE, THE ISSUE HAS BEEN DOCUMENTED AS A "CHARACTERISTIC OF A BUICK". I HOPE THAT GM DOES NOT WAIT FOR A FATAL ACCIDENT BEFORE THEY TAKE THIS PROBLEM SERIOUSLY. THE PULL TO THE LEFT IS VERY DISTINCT AND IF YOU GET DISTRACTED OR EVEN TAKE YOU HAND OFF THE WHEEL, YOU WILL END UP IN THE LEFT LANE. THE PULL SEEMS TO BE MORE PREVALENT WHEN DRIVING ON CONCRETE THAN ASPHALT. THE CROWN OF THE ROAD HAS NOTHING TO DO WITH THE PULL EITHER. THERE IS A DISTINCT NEED TO APPLY PRESSURE TO THE STEERING WHEEL IN ABLE TO KEEP THE CAR DRIVING STRAIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR