2010 Buick Lacrosse

THE SAID VEHICLE WAS BEING SERVICED AT LOGANVILLE AUTO CENTER. WHEN I WENT TO PICK IT UP ON FEBRUARY 9, 2024, THE MECHANIC CAME OUT AND SHOWED ME THAT TWO OF THE TUBES WERE LEAKING AND THIS WOULD BECOME A SERIOUS PROBLEM. HE GAVE A RECALL SHEET ISSUED ON DECEMBER 13, 2023 THAT THERE WAS A RECALL INVOLVING OUR CAR FOR THIS VERY SAME ISSUE. I CALLED GM THE NEXT DAY AND THEY STATED THAT OUR CAR DIDN'T COME OUT OF THE BARN THEY WERE RECALLING. I EXPLAINED TO THEM IT WAS ALREADY HAPPENING TO OUR CAR AND THE PERSON STATED THAT OUR VIN NUMBER MAY BE ADDED LATER. I CALLED ON APRIL 8TH AND THEY STATED IT HAD NOT BEEN ADDED TO THE RECALL LIST. THIS CAR ONBLY HAS 61,230 MILES ON IT. THIS IS A SERIOUS ISSUE AND IT SHOULD BE COVERED UNDER THIS RECALL BECAUSE THEY KNOW THAT IS MORE WIDESPREAD THAN WHAT VIN NUMBERS THEY HAVE INCLUDED.

The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.

The contact owns a 2010 Buick LaCrosse. The contact stated while driving approximately 15 MPH, the vehicle shut off without warning. The vehicle was towed to the residence. The contact stated that no warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.

While driving, the engine shuts down and restarts. At the same time, all four door locks unlock and lock. In most cases, the issue happens once and does not reappear for that trip. The worst can have it do this at least three times. Once, I did notice an alert message appears on my console that disappeared as soon as it happened. This instances appear not to be as bad, since I had the battery replaced (Shortly after this issue appeared, the battery went from being a "good" battery, to a dead one. Nevertheless, these issues do happen on a periodic basis.

DRIVING AT NITE TO ER AND ON WAY I THOUGHT I MUST HAVE HIT IGNITION BUTTON BUT CAR JUST LOCKED UP LOST ALL POWER. I CALLED GM THEY GOT BACK TO ME SAID THEY WOULD BE SENDING SOMEONE TO SEE CAR. I DID RECK CAR NOT TO BAD BUT BAD ENOUGH TO TAKE HOLE FRONT BUMPER OFF. I AM SO MAD BECAUSE I THOUGHT I WAS CRAZY THINKING CAR WOULD JUST LOOS ALL POWER AND EVEN LOCKED ME IN CAR COULD NOT OPEN DOOR THANK GOD WINDOW WAS DOWN. BUT THEY SAID THEY WERE COMING TO SEE ME AND CAR BUT NEVER DID

COULD NOT PRESS ON STEERING BOX ON LEFT ABOVE. ENGINE SHUT OFF WHILE TAKING A RIGHT TURN DRIVING A FEW DAYS AFTER WE BOUGHT THE CAR. STEERING AND BRAKES WENT. CAR SHUT OFF IN MIDDLE OF THE ROAD ON A BUSY STREET. CAR DID RESTART AND DRIVE HOME ABOUT ONE MILE. DROVE THE CAR 2 MORE TIMES WITH NO PROBLEM. THEN ON DAY 10 DRIVE CAR COUPLE MILES TO STORE ON VERY BUSY STREET; CAR SHUT OFF WHILE DRIVING TAKING RIGHT TURN AND STEERING AND BREAKS DID NOT WORK; ALMOST RAN INTO AN ONCOMING VEHICLE AS CAR WOULD NOT STEER INTO STORE PARKING LOT. TURNED CAR IN AUTOMATIC IGNITION AND IT STARTED; WAIVED ONCOMING CAR; APOLOGIZED; AND CAR WAS PARKED. DROVE HOME WITHOUT INCIDENT. GOING TO CALL HONDA DEALER THAT SOLD ME THIS CAR, THERE IS RECALL ON 2000-2009 I JUST RESEARCHED, BUT UNSURE IF RECALL EXTENDS TO THIS BEHICLE 2010 MODEL. PLEASE CONTACT ME IF ANY ACTION OR REMEDY IN LAW I MAY HAVE. THIS IS VERY DANGEROUS SITUATION; NO ONE SHOULD HAVE TO BE PHYSICALLY INJURED BEFORE OBTAINING A FA IR REMEDY. CAR RECALL SHOULD HAVE TURNED UP ON CAR FAX DONE BY HONDA. PLEASE CONTACT ME REGARDING RECALLS ON THIS VEHICLE. I CAN'T CHECK THIS BOX OFF BELOW. TECH ISSUES. THANKYOU! THIS IS FRIGHTENING!

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60-70 MPH, THE REDUCED POWER WARNING INDICATOR ILLUMINATED, THE VEHICLE LOST FORWARD MOMENTUM, THE BRAKING AND POWER STEERING ABILITY SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THORSON MOTOR CENTER (3456 E COLORADO BLVD, PASADENA, CA 91107, (626) 817-6465) WHERE IT WAS DIAGNOSED THAT THE OIL LEVEL WAS LOW AND THAT THE OIL LEVEL SENSOR WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. *TT *JS ENGINE STALL UPDATED 9/24/18*JB