2009 Buick Lacrosse

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE AND THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 01/27/16*LJ

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE HEADLIGHTS STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000. UPDATED 11/12/15*LJ UPDATED 1/4/2016*JS

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT HEAD LAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO INCREASE HIS VISIBILITY. THE FRONT HEAD LAMPS AND DAY TIME RUNNING LIGHTS WOULD NO LONGER ILLUMINATE; THEREFORE, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 11/18/15*LJ UPDATED 12/09/15 *JB

MY MOTHERS AUTOMATIC LOW BEAM HEADLIGHTS WILL INTERMITTENTLY FUNCTION. MY MOTHER IS 85 YEARS OLD AND THIS IS A POTENTIALLY DANGEROUS CONDITION FOR HER. SHE IS NOT AS ATTENTIVE AS SHE WAS WHEN SHE WAS YOUNGER AND SHE DOES NOT NOTICE THAT THE LIGHTS ARE NOT SHINING UNTIL SHE GETS IN A RURAL AREA AND REALIZES THAT SHE CANNOT SEE. THIS CAN CAUSE HER TO GET A LITTLE ANXIOUS AND CONFUSED UNTIL SHE STOPS TO TURN ON THE HEADLIGHTS MANUALLY. THIS CONDITION WAS BROUGHT TO THE ATTENTION OF A CHEVROLET DEALER AND SHE WAS TOLD THAT THE PART THAT WAS NEEDED TO FIX THIS PROBLEM FOR A POTENTIAL 269,586 VEHICLES WAS NOT AVAILABLE. THIS IS RIDICULOUS! A TEMPORY REPLACEMENT PART WAS INSTALLED ON 7/29/15. THE RECALL BULLITEN STATES THAT ONLY THE LOW BEAM LIGHTS ARE AFFECTED. THIS IS NOT CORRECT WITH THIS VEHICLE. ON MY MOTHERS VEHICLE THE HIGH BEAM AND LOW BEAM LIGHTS MAY OR MAY NOT WORK ON THE AUTOMATIC SETTING. THE VEHICLE DOES NOT HAVE TO BE HOT. THIS CONDITION IS STILL PRESENT ON A COLD OR HOT VEHICLE SINCE THE TEMPORARY PART WAS INSTALLED! THE DASH INDICATOR LIGHTS DO NOT FUNCTION PROPERLY ALSO. THE LOCAL DEALER HAS BEEN VERY NICE AND HAS DONE EVERYTHING THAT GM HAS TOLD THEM TO DO. GM HAS APPARENTLY NOT LEARNED IT'S LESSON OVER THE KEY SWITCH RECALL AND GM DOES NOT SEEM TOO CONCERNED OVER THIS PROBLEM. GM'S RESPONSE TO THIS RECALL IS IRRESPONSIBLE AND UNACCEPTABLE. IF GM KNEW JUST HOW UPSET MY MOTHER WAS ABOUT THIS MALFUNCTION THEY MIGHT BE MORE CONCERNED. MY MOTHER HAS ONLY BEEN TRYING FOR TEN MONTHS TO GET THE HEADLIGHTS REPAIRED. I CAN ONLY ASSUME THAT GM MUST SEE THIS MALFUNCTION AS AN UNIMPORTANT ISSUE!

WAS GOING DOWN HIGHWAY AT NIGHT AND MY HEADLIGHTS SUDDENLY WENT OFF ,I HAD TO DRIVE ABOUT 4 MILES WITH NO HEADLIGHTS AND BLINKERS FLASHING. AS I PULLED INTO MY STOP AND PUT CAR IN PARK ,LIGHTS CAME BACK ON. I DROVE BACK HOME NO PROBLEM . CALLED DEALER ON MONDAY THEY MADE AN APPT. FOR ME ON WEDNESDAY MAY 6,2015 AND THEY REPLACED HEADLIGHT INTERNAL SWITCH AND CHARGED ME 121.69+ TAX ALSO SAID BATTERY WAS TESTING BAD SO ANOTHER 99.95+ TAX .NOW SINCE I DON'T DRIVE MUCH AND ESPECIALLY NOT AT NIGHT IT WAS A WHILE LONGER ,BUT IN JULY I EXPERIENCED IT AGAIN SAME THING ,EXCEPT THIS TIME I PULLED OFF HIGHWAY AND WAS MESSING WITH LIGHT SWITCH AND FIGURED OUT I COULD TURN SWITCH FROM AUTO ON TO MANUAL ON AND MY BRIGHT LIGHTS WOULD WORK. I TRIED GETTING IT FIXED BUT THIS TIME L&M MOTORS SAID THEY COULDN'T FIND ANYTHING WRONG BUT IF I HAD THE PROBLEM AGAIN TO SWING BY AND LET THEM SEE. WELL SINCE IN THE DAYTIME YOU WOULDN'T KNOW THIS ,AND THEY ARE CLOSED AT 5PM BEFORE DARK ,NOT MUCH OF A CHANCE ,RIGHT?? SO ANY WAY I FOUND OUT THERE IS A PENDING RECALL, SO HOW DO I DRIVE AT NIGHT??? UNTIL IT CAN BE FIXED .

THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESSED TO ALL THE DOORS. THE PRICE I WAS GIVEN TO REPAIR THIS WAS $1600. AGAIN, I'VE SEEN NUMEROUS ONLINE COMPLAINTS CONCERNING THIS ITEM. THIS IS MY 3RD BUICK, AND I DO NOT INTEND TO BUY ANOTHER ONE. IT SEEMS ONCE THE WARRANTY EXPIRES, SEVERAL COSTLY REPAIRS ARE INCURRED.

IN JANUARY OF 2015 THE ELECTRONIC DOOR LOCK SYSTEM BEGAN TO MALFUNCTION. THE REMOTE FIRST FAILED TO CONTROL THE RIGHT REAR DOOR. THEN THE MALFUNCTION SPREAD TO THE LEFT FRONT DOOR LOCK. THE SITUATION BECAME WORSE UNTIL THE ENTIRE LOCKING SYSTEM COULD ONLY BE CONTROLLED MANUALLY. EVEN THEN THE PHYSICAL KEY CONTROL FREQUENTLY MALFUNCTIONED. SAFETY HAZARDS WERE CREATED INCLUDING LOCKING THE KEYS INSIDE AN UNOCCUPIED RUNNING VEHILE, BEING TOTALLY UNABLE TO UNLOCK THE VEHICLE, AND GENERALLY INCONSISTENT ABILITY TOO MAINTAIN CONTROL OVER THE VEHICLES LOCKING STATUS. APPROXIMATELY $1,000 DOLLARS HAVE BEEN SPENT USING GENUINE GMC PARTS TO CORRECT THE PROBLEM. IT IS STILL UNSTABLE AND IN A DETERIORATED CONDITION.