BOTH LOW BEAM HEADLIGHTS FAILED WHILE DRIVING IN THE DARK. *TR
2009 Buick Lacrosse
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2009 Buick Lacrosse do not stand out strongly from the model-year median of 129.
About this comparison →How this year compares
Owner complaints by model year
Compare all Lacrosse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80 reports with mileage · 26 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
47 reportsTL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS SUDDENLY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
THE OWNER HAD BEEN SMELLING A BAD ODOR WHEN SHE ARRIVED AT HER DESTINATION IN A MALL PARKING LOT. THE ODOR DID NOT FADE WHEN THE VEHICLE ENGINE WAS TURNED OFF AND SUBSEQUENTLY OPENED THE HOOD. BLACK SMOKE WAS SEEN COMING FROM THE FUSE BLOCK. UPON REMOVING THE COVER TO THE FUSE BLOCK, THE OWNER OBSERVED A SMALL FIRE WHICH CAUS…
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THE OWNER HAD BEEN SMELLING A BAD ODOR WHEN SHE ARRIVED AT HER DESTINATION IN A MALL PARKING LOT. THE ODOR DID NOT FADE WHEN THE VEHICLE ENGINE WAS TURNED OFF AND SUBSEQUENTLY OPENED THE HOOD. BLACK SMOKE WAS SEEN COMING FROM THE FUSE BLOCK. UPON REMOVING THE COVER TO THE FUSE BLOCK, THE OWNER OBSERVED A SMALL FIRE WHICH CAUSED DAMAGE TO THE WIRING HARNESS. THE VEHICLE WAS LATER EXAMINED BY AN INDEPENDENT ENGINEERING CONSULTANT WHO IDENTIFIED THE ORIGIN OF THE FIRE. THE ORIGIN WAS PLACED AT THE # 35 POSITION IN THE FUSE BLOCK WHICH WAS OCCUPIED BY THE HDM MODULE. IT WAS LATER LEARNED FROM THE OWNER THAT AN UNEXPLAINED HEADLIGHT OUTAGE HAD OCCURRED SOMETIME PRIOR TO THE FIRE AND THAT TURNING OFF THE ENGINE AND RESTARTING THE VEHICLE CAUSED THE HEADLIGHTS TO COME ON AGAIN. THE EVENT NEVER OCCURRED AGAIN. IT WAS FURTHER DETERMINED THAT THERE HAVE BEEN SEVERAL INSTANCES OF HIGHLIGHT FAILURE THAT HAVE BEEN REPORTED TO NHTSA AND ARE AVAILABLE IN THE "COMPLAINTS" SECTION OF A SEARCH FOR RECALLS OF THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO WORK. THE FAILURE WOULD RECUR SPORADICALLY OVER A ONE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A RELAY. THE CONTACT COULD NOT CONFIRM IS THE REPAIR REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FA…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED TO WORK. THE FAILURE WOULD RECUR SPORADICALLY OVER A ONE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSTALLED A RELAY. THE CONTACT COULD NOT CONFIRM IS THE REPAIR REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
WHILE DRIVING THE LOW BEAMS SUDDENLY WENT OUT. IT HAS HAPPENED SEVERAL TIMES. THE HIGH BEAMS WORK BUT NOT LOW. TAKEN TO DEALERS(TWO DIFFERENT GM DEALERS) TWICE (STILL UNDER WARRANTY) BUT COULD FIND NOTHING WRONG AND WOULD NOT WORK ON IT IF NOT HAPPENING AT TIME WE BRING IT IN. THEIR REPAIR DEPARTMENT CLOSED AT 6 SO IT IS NOT…
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WHILE DRIVING THE LOW BEAMS SUDDENLY WENT OUT. IT HAS HAPPENED SEVERAL TIMES. THE HIGH BEAMS WORK BUT NOT LOW. TAKEN TO DEALERS(TWO DIFFERENT GM DEALERS) TWICE (STILL UNDER WARRANTY) BUT COULD FIND NOTHING WRONG AND WOULD NOT WORK ON IT IF NOT HAPPENING AT TIME WE BRING IT IN. THEIR REPAIR DEPARTMENT CLOSED AT 6 SO IT IS NOT POSSIBLE TO BRING IT IN WHEN HAPPENS AFTER DARK. THE INTERNET IS FULL OF PEOPLE COMPLAINING ABOUT THIS HAPPENING AND HOW DANGEROUS IT IS BUT GM DEALERSHIPS REFUSE TO DO ANYTHING.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 17,000.
I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY J…
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I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT THE LOW BEAM -REGULAR HEADLIGHTS WOULD NOT COME ON AT ALL. THEN, IRONICALLY, WHILE HE WAS RUNNING MY DRIVERS LICENSE,MY HEADLIGHTS POPPED BACK ON. THIS IS VERY SCARY. THIS INCIDENT HAS HAPPENED TO ME MULTIPLE TIMES WHILE DRIVING THIS CAR AT NIGHT, AND MOST RECENTLY ON A CLEAR SUMMER NIGHT, I WAS ON A HIGHWAY WHICH HAD NO STREET LAMPS AND ONCE AGAIN, THE LOW BEAM HEADLAMPS COMPLETELY SHUT OFF, LUCKILY I WAS ABLE TO NOTICE IT SINCE I WAS THE ONLY CAR ON THE HIGHWAY AND THAT WAS MY ONLY LIGHT, SO I IMMEDIATELY CUT MY HIGH BEAM LIGHTS ON, BUT AGAIN, THIS IS A VERY DANGEROUS PROBLEM. THE BRIGHT LAMPS WORKED PROPERLY, BUT MY REGULAR HEADLAMPS WOULD NOT CUT ON AT ALL. I PULLED INTO A GAS STATION AND AFTER ABOUT 20-30 MINUTES, THE HEADLIGHTS EVENTUALLY TURNED BACK ON WITHOUT ME DOING ANYTHING. AS OF TODAY, I AM AFRAID TO DRIVE THIS CAR AT NIGHT UNLESS I HAVE THE HIGH BEAM LIGHTS ON BECAUSE I NEVER KNOW WHEN THEY ARE GOING TO CUT OFF. THE PROBLEM IS I DISTRACT OTHER DRIVERS WITH MY HIGH BEAM HEADLIGHTS SO IT CAUSES ANOTHER SAFETY ISSUE. I HAVE GOOGLED THIS ISSUE AND FOUND THAT MANY OTHER PEOPLE HAVE THE SAME ISSUE WITH THEIR BUICK LACROSSE, I AM CONCERNED ABOUT WHETHER BUICK HAS LOOKED INTO THIS ISSUE. *TR
Official recalls
215V519000 · Exterior Lighting:headlights
Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
14V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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