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2009 Buick Lacrosse

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Buick Lacrosse do not stand out strongly from the model-year median of 129.

About this comparison →

How this year compares

Owner complaints by model year

Compare all Lacrosse years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

80 reports with mileage · 26 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports4 fire reports2 injury reports

Exterior Lighting complaints

47 reports
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114,000 miles · Aug 8, 2015
Exterior Lighting

LOSS OF LOW BEAM HEADLIGHTS

NHTSA ODI #10747224

Mileage unknown · Aug 4, 2015
Exterior Lighting

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISS…

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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10746050

Mileage unknown · Jul 16, 2015
Exterior Lighting

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF …

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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10734592

Mileage unknown · Jul 16, 2015
Exterior Lighting

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED AN UNREASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #10734583

Mileage unknown · Jun 29, 2015
Electrical SystemExterior Lighting

2009 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION AND IGNITION RECALL ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING HOME ONE NIGHT, THE HEADLIGHTS WENT OUT. THE CONSUMER WENT TO THE DEALER, WHERE THEY CLAIMED THEY FIXED THE PROBLEM. IN JANUARY 2015, THE CONSUMER RECEIVED A RECALL FOR THE VERY…

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2009 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION AND IGNITION RECALL ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING HOME ONE NIGHT, THE HEADLIGHTS WENT OUT. THE CONSUMER WENT TO THE DEALER, WHERE THEY CLAIMED THEY FIXED THE PROBLEM. IN JANUARY 2015, THE CONSUMER RECEIVED A RECALL FOR THE VERY PROBLEM SHE EXPERIENCED. THE LETTER WENT ON TO SAY, IF THE PROBLEM WAS FIXED, IT WAS STILL NOT SOLVED, AS THERE WAS NO CURRENT FIX FOR THE ISSUE. *JB UPDATED 09/11/15*LJ UPDATED 10/20/2017*CN

NHTSA ODI #10725016

40,000 miles · Jun 22, 2015
Exterior Lighting

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING)…

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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE LOW BEAM HEAD LAMPS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI #10726627

65,000 miles · Jun 1, 2015
Electrical SystemExterior Lighting

DRIVING HOME AT 11PM IN THE DARK AND LOST HEADLIGHTS COMPLETELY FIRST TIME IN SEPT 2014 THEN AGAIN IN OCTOBER 2014 AND MOST RECENTLY 3 TIMES IN MAY 2015 ALL 3 TIMES I WAS DRIVING 55 MPH IN THE DARK AND LAST ONE WAS IN POURING RAIN.. LUCKILY THERE WERE STREET LIGHTS EACH TIME ..I PULLED OVER QUICKLY ,BLINDLY AS THE DASH LIGH…

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DRIVING HOME AT 11PM IN THE DARK AND LOST HEADLIGHTS COMPLETELY FIRST TIME IN SEPT 2014 THEN AGAIN IN OCTOBER 2014 AND MOST RECENTLY 3 TIMES IN MAY 2015 ALL 3 TIMES I WAS DRIVING 55 MPH IN THE DARK AND LAST ONE WAS IN POURING RAIN.. LUCKILY THERE WERE STREET LIGHTS EACH TIME ..I PULLED OVER QUICKLY ,BLINDLY AS THE DASH LIGHTS WENT OUT, TOO, SO I COULDN'T SEE WHERE THE 4 WAY FLASHERS WERE TO TURN THEM ON ..I GOT OUT AND LOOKED GOT BACK IN SHUT CAR OFF STARTED IT BACK UP AND THE HEADLIGHTS CAME BACK ON ..THE MOST RECENT TIME AND THE FIRST TIME I HAD NO HIGH BEAMS EITHER ..LITERALLY NO LIGHTS FOR 30 SECONDS TO 3 MINUTES .. HAD THERE BEEN TRAFFIC I MAY HAVE BEEN IN AN ACCIDENT OR IF NOT FOR STREETLIGHT IN POURING RAIN I WOULD HAVE ENDED UP IN A DITCH OR WORSE .. THERE IS A RECALL ON LOWBEAMS BUT DEALER WOULDN'T FIX IT BECAUSE GM IS DRAGGING THEIR FEET ABOUT THE PROBLEM..SO I TOOK IT ON MY OWN TO ORDER A RELAY REPLACEMENT PART ONLINE HEADLIGHT MODULE TODAY TO SEE IF THAT FIXES THE PROBLEM UNTIL GM DECIDES TO ISSUE THE RECALL GUIDELINES TO THE DEALERS ... ..I DON'T UNDERSTAND WHAT THEY ARE WAITING FOR .. THIS IS A VERY SCARY SITUATION I DON'T DRIVE AFTER DARK AND WE CANT AFFORD TO BUY ANOTHER VEHICLE AS MY HUSBAND IS RETIRED AND DISABLED . *TR

NHTSA ODI #10722762

74,587 miles · May 17, 2015
Exterior Lighting

WHILE DRIVING ON THE INTERSTATE AT 9:33PM I NOTICED MY AUTOMATIC HEADLIGHTS HAD SWITCHED OFF, AFTER NOTICING OTHER DRIVERS FLASHING THEIR HEADLIGHTS TO WARN ME, I HAD TO USE MY HIGH BEAMS TO DRIVE.

NHTSA ODI #10716934

38,000 miles · Apr 28, 2015
Exterior Lighting

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AM…

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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. MA 08/17/2015

NHTSA ODI #10713385

51,000 miles · Apr 17, 2015
Exterior Lighting

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER …

Read full complaint

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

NHTSA ODI #10706317

Official recalls

2

15V519000 · Exterior Lighting:headlights

Aug 14, 2015

General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.

Consequence & remedy

Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.