NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
27 reportsClear category filter38,975 miles · May 20, 2016
Air Bags
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,975.....UPDATED 07/05/16 *BF IT WAS DETERMINED, THE PASSENGER AIR MODULE HAD A…
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,975.....UPDATED 07/05/16 *BF IT WAS DETERMINED, THE PASSENGER AIR MODULE HAD AN INTERMITTENT INTERNAL FAILURE. UPDATED 07/14/16. *JB
NHTSA ODI #10869978
Mileage unknown · Apr 14, 2016
Air Bags
THE PASSENGER AIR BAG WILL DISPLAY AN OFF INDICATION MANY TIMES WHEN THE SEAT IS OCCUPIED. I WOULD GUESS ABOUT 50 PERCENT OF THE TIME. THIS CONDITION HAPPENS OFF AND ON, DOESN'T MATTER IF THE CAR IS MOVING OR STOPPED OR TYPE OF ROAD. BELOW ASK WHEN THIS CONDITION HAPPENED. IT HAPPENS ANYTIME WE DRIVE THE CAR, NOT A SPECIFIC DATE…
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THE PASSENGER AIR BAG WILL DISPLAY AN OFF INDICATION MANY TIMES WHEN THE SEAT IS OCCUPIED. I WOULD GUESS ABOUT 50 PERCENT OF THE TIME. THIS CONDITION HAPPENS OFF AND ON, DOESN'T MATTER IF THE CAR IS MOVING OR STOPPED OR TYPE OF ROAD. BELOW ASK WHEN THIS CONDITION HAPPENED. IT HAPPENS ANYTIME WE DRIVE THE CAR, NOT A SPECIFIC DATE.
NHTSA ODI #10855572
47,000 miles · Oct 27, 2015
Air BagsSeats
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE …
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TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS
NHTSA ODI #10786255
51,200 miles · Sep 22, 2015
Air BagsElectrical System
AIR BAG INDICATOR LIGHT ON PASSENGER SIDE IS OFF 50% OF TIME WHEN CARRYING A PASSENGER ELECTRIC AUTOMATIC DOOR LOCKS FAIL TO OPERATE ON DRIVER'S SIDE AND ON OCCASIONS WHEN THEY WORK YOU HAVE TO MANUALLY UNLOCK THE DOORS
NHTSA ODI #10767456
60,000 miles · Aug 21, 2015
Air BagsElectrical System
THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESS…
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THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESSED TO ALL THE DOORS. THE PRICE I WAS GIVEN TO REPAIR THIS WAS $1600. AGAIN, I'VE SEEN NUMEROUS ONLINE COMPLAINTS CONCERNING THIS ITEM. THIS IS MY 3RD BUICK, AND I DO NOT INTEND TO BUY ANOTHER ONE. IT SEEMS ONCE THE WARRANTY EXPIRES, SEVERAL COSTLY REPAIRS ARE INCURRED.
NHTSA ODI #10750371
Mileage unknown · Aug 17, 2015
Air Bags
I AM A USED CAR DEALER AND SELL A LOT OF BUICK LACROSSES AND HAVE SEEN AT LEAST 7 BAD PASS. SEAT SWITCHES IN THE SEAT VERY EXPENSIVE TO FIX AND SHOULD BE RECALLED BY GM,THIS WILL TURN THE AIR BAG LIGHT ON
NHTSA ODI #10749230
Mileage unknown · Jul 13, 2015
Air Bags
I WISH TO FORMALLY COMPLAINT THAT BUICK HAS BEEN REMISS IN ITS SERVICE TO ITS CUSTOMERS. AFTER A SIMPLE GOOGLE SEARCH I FOUND THAT THE PROBLEM OF MALFUNCTIONING PASSENGER SIDE AIRBAG MODULE (PASSENGER PRESENCE IS NOT DETECTED WHEN THE PASSENGER IS IN THE SEAT AND SHOWS MALFUNCTION ON THE DASHBOARD) IS PRETTY COMMON WITH THIS VEH…
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I WISH TO FORMALLY COMPLAINT THAT BUICK HAS BEEN REMISS IN ITS SERVICE TO ITS CUSTOMERS. AFTER A SIMPLE GOOGLE SEARCH I FOUND THAT THE PROBLEM OF MALFUNCTIONING PASSENGER SIDE AIRBAG MODULE (PASSENGER PRESENCE IS NOT DETECTED WHEN THE PASSENGER IS IN THE SEAT AND SHOWS MALFUNCTION ON THE DASHBOARD) IS PRETTY COMMON WITH THIS VEHICLE. I AM VERY SURPRISED BUICK IS NOT AWARE OF THIS SERIOUS FLAW AND DID NOTHING TO RECTIFY IT. INSTEAD THE CUSTOMER IS BESET WITH HIGH REPAIR COSTS EACH TIME THIS MODULE FAILS DUE TO DESIGN FLAW THAN DUE TO NORMAL WEAR AND TEAR.
NHTSA ODI #10733535
Mileage unknown · Dec 29, 2014
Air Bags
CONSUMER FRONT SEAT PASSENGER AIRBAG INDICATOR DOES NOT DISPLAY WHEN PASSENGER IS SITTING THE IN SEAT.*TA THE AIR BAG SENSOR WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. THE CONSUMER WAS INFORMED BY A LOCAL GARAGE MECHANIC, THE PASSENGER PRESENCE SYSTEM WOULD NEED TO BE REPLACED, AT A COST OF $500. *JB
NHTSA ODI #10661707
67,252 miles · Dec 15, 2014
Air Bags
CAR WAS TOWED TO AUTO REPAIR SHOP WHERE THE AIRBAG LIGHT AND CHECK ENGINE LIGHTS WERE ILLUMINATED. HAVE HAD FOUR DIAGNOSTICS PERFORMED AND PROBLEM NOT FOUND. ADVISED A COMPLETE TEAR DOWN OF PASSENGER SEAT WOULD NEED TO BE DONE TO LOCATE ISSUE WHICH IS COSTING ME AN EXUBERANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE FIXED ON …
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CAR WAS TOWED TO AUTO REPAIR SHOP WHERE THE AIRBAG LIGHT AND CHECK ENGINE LIGHTS WERE ILLUMINATED. HAVE HAD FOUR DIAGNOSTICS PERFORMED AND PROBLEM NOT FOUND. ADVISED A COMPLETE TEAR DOWN OF PASSENGER SEAT WOULD NEED TO BE DONE TO LOCATE ISSUE WHICH IS COSTING ME AN EXUBERANT AMOUNT OF MONEY FOR SOMETHING THAT SHOULD BE FIXED ON A RECALL. *TR
NHTSA ODI #10664280
48,072 miles · Oct 7, 2014
Air Bags
RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLAC…
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RIGHT FRONT PASSENGER SEAT AIRBAG TURNS ITSELF OFF INTERMITTENTLY WITH PASSENGER SEATED AND BUCKLED. DEALER REMOVED AND REINSTALLED SEAT AND REPLACED FAULTY PPS MODULE AND CUSHION ASSEMBLY 06/18/2012, 48,072 MILES. PROBLEM RECURRED, DEALER REZEROED SYSTEM AND RECHECKED OK, 02/20/13, 62,481 MILES. PROBLEM RECURRED, DEALER REPLACED PPS SENSOR 03/13/2013, 63,441 MILES. PROBLEM IS NOW RECURRING 10/07/2014, MILEAGE 96,956, AND HAS BEEN FOR ABOUT 2 MONTHS, WITH A PASSENGER ALWAYS SEATED AND BUCKLED, WT. 135 LBS. OR MORE. *TR
NHTSA ODI #10641962
Official recalls
2Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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