2008 Buick Lacrosse

WHILE TRAVELING AT APPROX 20 MPH, THE CRUISE CONTROL ACTIVATED AUTOMATICALLY WHILE TURNING INTO A PARKING LOT. THE VEHICLE SPEED UP IN A MATTER OF 2 SECONDS AND WAS AT MUCH HIGHER SPEED WHEN SHE VEERED OFF INTO A BUSH. THE QUICK SPEED ACCELERATION OF THE VEHICLE WITHOUT OUT ANY ACTIVATION BY DRIVER IS OF GREAT CONCERN. DRIVER WAS STARTLED BY SUDDEN SPEED UP OF VEHICLE. FEELS THE CRUISE CONTROL ACTIVATED ON ITS OWN. SHE DID NOT TOUCH THE CRUISE CONTROL BUTTONS ON STEERING WHEEL AT ANY TIME. OWNERS DO NOT FEEL THE LOCATION OF THE CRUISE CONTROL BUTTONS ARE LOCATED IN GOOD SPOT. THE CRUISE CONTROL HAS ACTIVATED ON ITS OWN SEVERAL TIMES OVER THE PAST 4 YRS. OWNERS HAVE HAD DEALERSHIPS LOOK AT ISSUES. THEY HAVE BEEN UNSUCCESSFUL IN DUPLICATING OR RESOLVING THIS ISSUE. COMPLAINT HAS ALSO BEEN FILED WITH GENERAL MOTORS IN 2011 CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIRBAG READINESS LIGHT ON INSTRUMENT PANEL CAME ON WHICH INDICATES THE AIRBAG'S ELECTRICAL SYSTEM IS MALFUNCTIONING. TOOK AUTO TO GM DEALER (CHEVROLET) AND WAS TOLD THAT THE PASSENGER SYSTEM MODULE NEEDS TO BE REPLACED AND COST WOULD BE $1,000. LACROSSE IS 2008 MODEL YEAR WITH ONLY 48,600 MILES. OVER THE LAST YEAR, THE AIRBAG READINESS LIGHT WOULD COME ON PERIODICALLY BUT WOULD GO OFF AFTER AUTO WAS RESTARTED. NOTED ON THE INTERNET THAT SOME OTHER 2008 LACROSSE OWNERS HAVE HAD SIMILAR COMPLAINTS ABOUT THE AIRBAG MODULE AND COST OF REPLACEMENT. BELIEVE THIS IS A DEFECTIVE PART THAT SHOULD BE REPLACED BY GM WITHOUT CHARGE. I HAVE HAD CARS WITH AIRBAGS FOR OVER 20 YEARS WITHOUT ANY TYPE OF ISSUE SUCH AS THIS. *TR

THE DOOR LOCKS DO NOT WORK AT ALL, OR SOMETIMES THEY WORK, AND IF THEY WORK IT IS ONLY ONE DOOR, AND IF YOU PUT THE CAR IN PARK AND TAKE THE KEYS OUT, THE DOORS WILL NOT UNLOCK. THEY DO NOT WORK WITH THE KEY FOB EITHER. ALSO WHEN DRIVING THE DASHBOARD GOES BLACK, AND SO DOES THE RADIO, CAN NOT SEE ANYTHING ON THE DASHBOARD, AND THEN IT WILL TURN ON, IT GOES IN AND OUT RANDOMLY, NOT ALL THE TIME. ALSO WHEN DRIVING THE A/C WILL GO REAL LOW WHEN IT IS ON HIGH, AND THEN IT WILL RETURN TO HIGH AGAIN IT DOES THIS AS I AM DRIVING AND WHILE I AM AT A STOP LIGHT. *TR

THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT ONE DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT 3 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $750.00. DEALER, EMERSON CHEVY-BUICK OFFERED NO ASSISTANCE. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE. THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE AS DRIVER'S DOOR DOES NOT UNLOCK WHEN KEY REMOVED AFTER STOPPING.-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

UNDERHOOD FUSE BLOCK CAUGHT ON FIRE FROM THE HEADLAMP DRIVER MODULE MICRO-RELAY #35 MELTING DOWN. HEADLIGHTS WENT OFF AND THE BATTERY STARTED DRAINING. PULLED OVER, TURNED OFF THE CAR, AND OPENED THE HOOD TO DISCOVER THAT THE #35 MICRO-RELAY WAS ARCING AND HAD MELTED ITSELF TO MICRO-RELAYS #44 WINDSHIELD WIPERS AND #38 AIR CONDITIONING COMPRESSOR. BOTH WINDSHIELD WIPERS AND AIR CONDITIONER WAS OFF AT THE TIME. EVEN THOUGH THE ENGINE WAS OFF THE RELAY CONTINUED TO ARC AND WAS MELTING THE UNDERHOOD FUSE BLOCK. GRABBED AN INSULATED SET OF PLIERS AND PULLED THE #35 MICRO-RELAY (THE #44 AND #38 RELAY CAME OUT AT THE SAME TIME). ARCING STOPPED WITH THE MICRO-RELAYS REMOVED. I HAVE FILED A PREVIOUS REPORT ON THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, BECAUSE IT HAD TURNED OFF THE LOW-BEAM HEADLIGHTS WHILE I WAS DRIVING, AT NIGHT, ON THE HIGHWAY. TURNING THE LIGHT SWITCH TO MANUAL-ON DID NOT TURN THE LOW-BEAM HEADLIGHTS BACK ON. I HAD THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY REPLACED AND IT TOO PROVED TO BE DEFECTIVE. AFTER JUST A FEW MONTHS, IT STARTED TURNING ON THE HEADLIGHTS ABOUT 10 MINUTES AFTER THE VEHICLE WAS TURNED-OFF. HAD TO HAVE MY VEHICLE JUMP STARTED, REPLACED THE BATTERY, AND REPLACED THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, YET AGAIN. THE 3RD #35 HEADLAMP DRIVER MODULE MICRO-RELAY, CAUSED AN ELECTRICAL FIRE, COSTING ME OVER $700 TO REPAIR. APPARENTLY THERE IS NO FUSE TO PREVENT THE MELT-DOWN OF THE MICRO-RELAYS. THERE IS NO CAUTION, AND NO WARNING IN THE OWNERS MANUAL, TO ADVISE THE USER ABOUT WHAT TO DO IN THE CASE OF THE LOW-BEAM HEADLIGHTS SUDDENLY GOING OFF. THERE IS NO PROTECTION AGAINST AN ELECTRICAL FIRE BEING CAUSED BY THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, OR ANY OTHER RELAY FROM STARTING AN ELECTRICAL FIRE. *TR

THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT DRIVERS DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT ALL 4 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $1000.00. THEY OFFERED TO PAY $350.00. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE WITH, NOT ONLY, THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE. *TR

EXPERIENCING PROBLEMS WITH THE AUTOMATIC DOOR LOCKS. SOMETIMES THEY WORK & SOMETIMES THEY DON'T! SOMETIMES WHEN I HIT THE UNLOCK BUTTON ONLY THE DRIVER SIDE UNLOCKS. WHEN I HIT THE LOCK BUTTON I HAVE TO MANUALLY LOCK ALL PASSENGERS DOORS. ALSO HAVING PROBLEMS WITH THE INSTRUMENT PANEL LIGHTS INTERMITTENTLY WILL FAIL CAUSING LIMITED VISUALIZATION OF THE GAUGES. ALSO HAVE A CLUNKING NOISE ON THE RIGHT SIDE. *TR

WE HAVE A PROBLEM WITH OUR AUTOMATIC POWER DOOR LOCKS AND THE REMOTE START FEATURE. THEY DON'T WORK, EITHER BY KEY FOB OR THE POWER DOOR LOCK BUTTONS IN THE CAR. THE ONLY WAY WE CAN LOCK OUR DOORS IS MANUALLY. WE TOOK TO THE DEALER BELIEVING IT TO BE JUST THE DRIVERS DOOR BUT THEY TOLD US ALL OUR DOOR LOCK ACTUATORS NEEDED TO BE REPLACED, CLOSE TO $1000.00 REPAIR WITH NO GUARANTEE THAT THE ACTUATORS ARE THE TRUE PROBLEM. AFTER GOING ON THE NHTSA SITE I SEE THAT WE ARE NOT ALONE WITH THESE PROBLEM. I CAN UNDERSTAND A ACTUATOR GOING BAD, BUT NOT ALL OF THEM AT ONE TIME. I AM A FORMER DEALERSHIP GSM AND VERY AWARE OF "NORMAL WEAR AND TEAR" AND "DEFECTS". I'VE NEVER IN MY 35 YEARS IN THE BUSINESS SEEN THIS WITH DOOR LOCKS. I WAS INSULTED BY THEIR OFFER TO REPAIR THEM. *TR