NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
250 reports73,438 miles · Jun 20, 2014
Electrical SystemEngine
THE IGNITION CONTROL MODULE (NOT THE IGNITION SWITCH) FAILED SUDDENLY WHILE DRIVING ON THE HIGHWAY, CAUSING THE ENGINE TO SHUT OFF SUDDENLY AND WITHOUT WARNING. THE CAR WAS TRAVELING DOWNHILL, SO THE INITIAL INDICATION WAS LOSS OF POWER STEERING. I WAS ABLE TO PULL ONTO THE SHOULDER AND THEN REALIZED THAT THE ENGINE HAD DIED AND…
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THE IGNITION CONTROL MODULE (NOT THE IGNITION SWITCH) FAILED SUDDENLY WHILE DRIVING ON THE HIGHWAY, CAUSING THE ENGINE TO SHUT OFF SUDDENLY AND WITHOUT WARNING. THE CAR WAS TRAVELING DOWNHILL, SO THE INITIAL INDICATION WAS LOSS OF POWER STEERING. I WAS ABLE TO PULL ONTO THE SHOULDER AND THEN REALIZED THAT THE ENGINE HAD DIED AND WOULD NOT RESTART. WHILE NO CRASH OR INJURY OCCURRED, THE POTENTIAL FOR A SERIOUS CRASH WAS QUITE HIGH. *TR
NHTSA ODI #10604820
22,000 miles · Jun 18, 2014
Air Bags
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT MENTIONED THAT THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WOULD MAINLY FAIL TO ILLUMINATE WHEN THE PASSENGER WAS S…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT MENTIONED THAT THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WOULD MAINLY FAIL TO ILLUMINATE WHEN THE PASSENGER WAS SEAT. THE CONTACT WAS CONCERNED THAT THE PASSENGER SIDE AIR BAG MAY NOT DEPLOY WHILE IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND INDEPENDENT MECHANIC WHO WERE BOTH UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. UPDATED 8/28/14*CN UPDATED 9/10/2014 *JS THE CONSUMER STATED THE DEALER SUGGESTED REPLACING THE PASSENGER SEAT BUT, IT WAS NOT A GUARANTEED FIX. UPDATED 9/10/2014 *JS
NHTSA ODI #10604379
41,796 miles · Jun 16, 2014
Air BagsEngine
WHILE DRIVING THROUGH COLUMBUS,OHIO ON NOVEMBER 13, 2013, THE CAR SLOWED DOWN WHEN I WAS DRIVING AT ABOUT 30 MPH TO STOP. THE MOTOR STOPPED AND WAS ABLE TO PULL INTO A MUFFLER REPAIR AND THE TOLD ME ABOUT A DEALERSHIP A SHORT DISTANCE AWAY AND WAS ABLE TO LIMP TO THE DEALERSHIP. THE DEALERSHIP IS LOCATED IN WORTHINGTON, OHIO. …
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WHILE DRIVING THROUGH COLUMBUS,OHIO ON NOVEMBER 13, 2013, THE CAR SLOWED DOWN WHEN I WAS DRIVING AT ABOUT 30 MPH TO STOP. THE MOTOR STOPPED AND WAS ABLE TO PULL INTO A MUFFLER REPAIR AND THE TOLD ME ABOUT A DEALERSHIP A SHORT DISTANCE AWAY AND WAS ABLE TO LIMP TO THE DEALERSHIP. THE DEALERSHIP IS LOCATED IN WORTHINGTON, OHIO. AFTER A MULTI-POINT INSPECTION, I WAS TOLD THAT A FAULTY ACCELERATOR PEDAL POSITION SENSOR WAS REPLACED AT A COST OF $102..61 PLUS LABOR OF $384.00 AND SHOP CHARGES OF $15.00 AND TAX OF $35.11 FOR A TOTAL OF $536.72. THERE IS ANOTHER PROBLEM OF THE AIRBAG LIGHT GOING ON AND OFF WHILE NO ONE IS IN THE PASSENGER SEAT AND WHEN A PERSON IS SEATED AND BUCKLED UP ACCORDING TO THE LAW.... *TR
NHTSA ODI #10598509
48,000 miles · Jun 10, 2014
Air BagsCrash
MY FATHER AND MOTHER HAD JUST LEFT CHURCH TO HAVE SUNDAY LUNCH WITH THE CHURCH MEMBERS AND THE VEHICLE LEFT THE ROAD HITTING AN OAK TREE ON THE TRUCK AND TURNING IT SIDEWAYS INTO MY FATHER'S SIDE. THE AIRBAG BETWEEN THE TOP OF THE WINDOW AND ROOF FAILED TO DEPLOY RESULTING IN HIS DEATH. MOM SURVIVED BUT SUFFERED A BROKEN BACK, P…
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MY FATHER AND MOTHER HAD JUST LEFT CHURCH TO HAVE SUNDAY LUNCH WITH THE CHURCH MEMBERS AND THE VEHICLE LEFT THE ROAD HITTING AN OAK TREE ON THE TRUCK AND TURNING IT SIDEWAYS INTO MY FATHER'S SIDE. THE AIRBAG BETWEEN THE TOP OF THE WINDOW AND ROOF FAILED TO DEPLOY RESULTING IN HIS DEATH. MOM SURVIVED BUT SUFFERED A BROKEN BACK, PELVIS, AND COLLAR BONE. THE LAW FIRM HIRED BY MY MOTHER IS CONTINUING THEIR INVESTIGATION AS TO WHY IT DID NOT DEPLOY. *TR
NHTSA ODI #10597332
40,000 miles · May 27, 2014
Air BagsService Brakes
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE DRIVER ENGAGED THE BRAKES AND THE PEDAL EMITTED A LOUD METAL NOISE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC WHERE THE BRAKE PADS, BRAKE DRUMS AND ROTORS WERE REPLACED…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE DRIVER ENGAGED THE BRAKES AND THE PEDAL EMITTED A LOUD METAL NOISE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC WHERE THE BRAKE PADS, BRAKE DRUMS AND ROTORS WERE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 52,000.
NHTSA ODI #10594170
Mileage unknown · May 21, 2014
Air BagsElectronic Stability Control (esc)
I'VE HAD A LACROSSE 2008 SINCE FEBRUARY OF 2013 AND MY AIRBAG LIGHT FOR THE PASSENGERS GOES OFF AND ON PERIODICALLY AS IF THERE IS NO PASSENGER SITTING THERE. ALSO MY AIRBAG LIGHT COMES ON PERIODICALLY AS WELL AS MY SEATBELT LIGHT COMES ON AND I ALWAYS HAVE MY SEATBELT ON. I WENT TO A MECHANIC AND WE LOOKED UP MY CAR TO SEE IF I…
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I'VE HAD A LACROSSE 2008 SINCE FEBRUARY OF 2013 AND MY AIRBAG LIGHT FOR THE PASSENGERS GOES OFF AND ON PERIODICALLY AS IF THERE IS NO PASSENGER SITTING THERE. ALSO MY AIRBAG LIGHT COMES ON PERIODICALLY AS WELL AS MY SEATBELT LIGHT COMES ON AND I ALWAYS HAVE MY SEATBELT ON. I WENT TO A MECHANIC AND WE LOOKED UP MY CAR TO SEE IF IT WAS RECALLED AND IT WASN'T. IM SCARED THAT IF I EVER GOT INTO AN ACCIDENT MY AIRBAGS WON'T DEPLOY. *TR
NHTSA ODI #10593129
48,000 miles · May 21, 2014
Steering
I BELIEVE THERE IS A LEAK IN THE POWER STEERING SYSTEM IN MY BUICK LACROSSE 2008. I HAVE READ POSTINGS ON THE INTERNET OF OTHER BUICK LACROSSE OWNERS FROM MULTIPLE MODEL YEARS REPORTING THE SAME ISSUE. THERE APPEARS TO BE SOME TYPE OF FAILURE IN THE EQUIPMENT. MANY OWNERS REPORTED HAVING EXPENSIVE REPAIRS DONE, ONLY TO EXPERIENC…
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I BELIEVE THERE IS A LEAK IN THE POWER STEERING SYSTEM IN MY BUICK LACROSSE 2008. I HAVE READ POSTINGS ON THE INTERNET OF OTHER BUICK LACROSSE OWNERS FROM MULTIPLE MODEL YEARS REPORTING THE SAME ISSUE. THERE APPEARS TO BE SOME TYPE OF FAILURE IN THE EQUIPMENT. MANY OWNERS REPORTED HAVING EXPENSIVE REPAIRS DONE, ONLY TO EXPERIENCE HE PROBLEM AGAIN. I AM CONCERNED WITH FAILURE OF THE POWER STEERING SYSTEM. I HAVE INQUIRED FROM BUICK IF THERE HAVE BEEN PROBLEMS OR INTERNAL SERVICE NOTICES ABOUT A POWER STEERING ISSUE AND HAVE BEEN TOLD THERE IS NOT. WITH SO MANY INTERNET POSTING SHOWING UP I QUESTION BUICKS RESPONSE. *TR
NHTSA ODI #10592950
12 miles · Apr 24, 2014
Service Brakes
THIS CAR IS A LACROSSE SUPER WITH A 5.3 LITER SUPER CHARGED ENGINE. IN THE PROMOTIONAL MATERIAL PRODUCED FOR THE CAR IT INDICATES THE CAR IS EQUIPPED WITH LARGER BRAKES BECAUSE OF THE POWER OF THE CAR. IN 2013 I WENT TO REPLACE THE FRONT BRAKES ON THE CAR AND PURCHASED THE PADS THAT WERE MANUFACTURED FOR THIS MAKE AND MODEL EQUI…
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THIS CAR IS A LACROSSE SUPER WITH A 5.3 LITER SUPER CHARGED ENGINE. IN THE PROMOTIONAL MATERIAL PRODUCED FOR THE CAR IT INDICATES THE CAR IS EQUIPPED WITH LARGER BRAKES BECAUSE OF THE POWER OF THE CAR. IN 2013 I WENT TO REPLACE THE FRONT BRAKES ON THE CAR AND PURCHASED THE PADS THAT WERE MANUFACTURED FOR THIS MAKE AND MODEL EQUIPPED WITH THE 5.3 SUPER CHARGED ENGINE. WHEN I WENT TO INSTALL THEM THEY WERE TO LARGE FOR THE CALIPERS AND NOTICEABLY LARGER THAN THE ONES ON THE CAR. UPON RETURNING THE PARTS STORE AND LENGTHY SEARCHING IT WAS DETERMINED THE BRAKING SYSTEM ON THE CAR IS THAT OF THE 2008 LUCERNE WITH 275-HP 4.6-LITER V-8. THE LACROSSE WITH A 5.3-LITER, 300-HP SUPER CHARGED V8. GM TO DATE HAS REFUSED TO ADDRESS THE ISSUE WHICH UNDER CERTAIN DRIVING CONDITIONS COULD BE A DANGER. *TR
NHTSA ODI #10584740
55,000 miles · Apr 5, 2014
Air Bags
OUR 2008 LACROSSE HAS HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG FOR A LONG TIME. THE LIGHT WOULD ALWAYS STAY OFF. ABOUT A YEAR AGE WE HAD IT CHECKED OUT BY A DEALER. THEY SAID IT HAD A SHORT IN THE SYSTEM AND WOULD COST $1000 TO FIX. AFTER THEY TROUBLESHOOT THE SYSTEM, THE LIGHT STARTED TO WORK PROPERLY. HOWEVER, RECENT…
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OUR 2008 LACROSSE HAS HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG FOR A LONG TIME. THE LIGHT WOULD ALWAYS STAY OFF. ABOUT A YEAR AGE WE HAD IT CHECKED OUT BY A DEALER. THEY SAID IT HAD A SHORT IN THE SYSTEM AND WOULD COST $1000 TO FIX. AFTER THEY TROUBLESHOOT THE SYSTEM, THE LIGHT STARTED TO WORK PROPERLY. HOWEVER, RECENTLY IT HAS BECOME ERRATIC, SOME TIMES SHOWING IT OFF FOR A PERIOD OF TIME THEN GOING TO ON. AS THIS IS APPARENTLY THE MOST COMMON PROBLEM WITH THIS MODEL, IS THERE AN INVESTIGATION ONGOING. WE BELIEVE THAT THERE SHOULD BE A RECALL ON THIS MODEL. *TR
NHTSA ODI #10577618
27,000 miles · Mar 26, 2014
Electrical SystemLatches/locks/linkages
THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,00…
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THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,000 AND DOOR LOCK PROBLEMS BEGAN MARCH 17, 2014. HAVE READ OTHER REPORTS ON INTERNET WEBSITES STATING THIS IS A COMMON PROBLEM ON 2005 TO 2012 BUICK LACROSSE VEHICLES AND POSSIBLY OTHER GM VEHICLES. THIS IS A POTENTIAL SAFETY HAZARD IF DOORS FAIL TO UNLOCK IN THE EVENT OF A WRECK, ETC. *TR
NHTSA ODI #10574953
Official recalls
2Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.