NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
250 reportsMileage unknown · Oct 14, 2014
Electrical SystemFire
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE FUSE BOX. THE FUSES WERE MELTED AND BURNED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX HOUSING AND FUSES NEEDED TO BE REPLAC…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE FUSE BOX. THE FUSES WERE MELTED AND BURNED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX HOUSING AND FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10644492
Mileage unknown · Oct 10, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE IS…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10643899
100,000 miles · Oct 6, 2014
SteeringCrashInjury
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT PASSENGER SUFFERED A BROKEN NOSE AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS …
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT PASSENGER SUFFERED A BROKEN NOSE AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10641771
93,677 miles · Oct 6, 2014
EngineService BrakesSteering
I WAS TRAVELING AT 35 MPH WHEN THE VEHICLE JUST STOPPED RUNNING. I HAD ALL I COULD DO TO GET THE VEHICLE STOPPED AND OFF THE ROAD BECAUSE NEITHER THE BRAKES OR POWER STEERING WOULD WORK. *TR
NHTSA ODI #10641598
39,451 miles · Oct 4, 2014
Electrical SystemEnginePower Train
THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY …
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THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY A DELPHI GN10123 (FROM MY INTERNET RESEARCH; I COULD BE WRONG). HAD THIS HAPPENED ON A HIGH-SPEED ROAD, THE RESULTS COULD HAVE BEEN DISASTROUS. *TR
NHTSA ODI #10641380
Mileage unknown · Oct 1, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY THREE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY THREE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10640478
91,000 miles · Sep 26, 2014
Air Bags
CONTINUATION OF A PREVIOUS COMPLAINT DATED 10-10-14, AIR BAG LIGHT ON DASHBOARD RANDOMLY COMES ON AND GOES OFF. THE OTHER DAY I HAD A PASSENGER, AND I WAS INTERESTED IN WHAT THE AIR BAG DASHBOARD LIGHT, AND THE PASSENGER "PROTECTION" LIGHT ABOVE THE RADIO, WOULD DO. MY PASSENGER GOT IN AND BUCKLED UP. AT FIRST EVERYTHING WAS…
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CONTINUATION OF A PREVIOUS COMPLAINT DATED 10-10-14, AIR BAG LIGHT ON DASHBOARD RANDOMLY COMES ON AND GOES OFF. THE OTHER DAY I HAD A PASSENGER, AND I WAS INTERESTED IN WHAT THE AIR BAG DASHBOARD LIGHT, AND THE PASSENGER "PROTECTION" LIGHT ABOVE THE RADIO, WOULD DO. MY PASSENGER GOT IN AND BUCKLED UP. AT FIRST EVERYTHING WAS FINE, NO AIR BAG DASHBOARD LIGHT, PASSENGER PROTECTION LIGHT "ON", BUT THEN IT STARTED. THE AIR BAG LIGHT WOULD COME ON, AND I NOTICED THE PASSENGER "PROTECTION" LIGHT WOULD DISPLAY "OFF". THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A FRONT END COLLISION. A MOMENT LATER, THE AIR BAG LIGHT ON THE DASH DISAPPEARED AND MY PASSENGER "PROTECTION" WENT "ON". WE WERE PROTECTED, FOR THE MOMENT. PROBLEM IS, THE GAME WENT ON THE WHOLE TRIP, "ON", THEN "OFF", "ON", THEN "OFF", EACH TIME THE DASHBOARD LIGHT AND PASSENGER "PROTECTION" LIGHT WORKING IN TANDEM. GUESS TO PROTECT MY PASSENGER THEY WILL HAVE TO SIT IN THE BACK SEAT. I UNDERSTAND PEOPLE HAVE TAKEN LACROSSES TO THE DEALER AND HAVE BEEN TOLD IT COSTS $1200 TO FIX PROBLEM. SOUNDS LIKE THE BEAN COUNTERS ARE HARD AT WORK FIGURING OUT IF IT WILL BE CHEAPER TO FIX THE PROBLEM OR SETTLE THE LAWSUITS, IN WHICH THERE CLAIM WILL BE THE AUTOMOBILE IS SAFE, AND QUOTING COMEDIAN [XXX], "SAFE ENOUGH TO GET YOU ALL THE WAY TO THE GRAVE." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10639386
131,154 miles · Sep 26, 2014
Engine
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,154.
NHTSA ODI #10639220
46,000 miles · Sep 8, 2014
Air Bags
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS …
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
NHTSA ODI #10631503
50,000 miles · Sep 4, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHT COVER MELTED ON BOTH FRONT HEADLIGHTS CAUSING THE LIGHTS TO BECOME DIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHT COVER MELTED ON BOTH FRONT HEADLIGHTS CAUSING THE LIGHTS TO BECOME DIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10630686
Official recalls
2Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.