NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
84 reportsClear category filter60,000 miles · Jul 8, 2014
Electrical SystemExterior LightingPower Train
FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE …
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FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE VEHICLE CAN BE OPERATED - GEAR SHIFT, RADIO/PLAYER, DOOR LOCKS, TRUNK LID, ETC., ETC. ETC. THE CAR IS COMPLETELY SEIZED UP. INSPECTION WILL DISCLOSE THAT BATTERY, INCLUDING BRAND NEW BATTERY, IS DEAD ( NO VOLTAGE WHATSOEVER). ONLY WAY TO RESTART VEHICLE IS TO RECHARGE BATTERY. THIS HAS HAPPENED THREE TIMES OVER SPAN OF 9 TO 10 MONTHS. WHEN BATTERY IS RECHARGED, VEHICLE WILL OPERATE FOR MONTHS UNTIL IT IS DEAD AGAIN. SOMETHING IS DRAINING THE BATTERY, BUT THERE NO LOGICAL EXPLANATION; NOTHING SUCH AS RADIO, LIGHTS, ETC., IS BEING LEFT ON. SOME AUTO REPAIR PEOPLE BELIEVE THERE IS A SHORT IN THE CAR'S WIRING HARNESS; OTHERS BELIEVE THE DEFECTIVE IGNITION SYSTEM IS AT FAULT. *JS
NHTSA ODI #10609063
13,090 miles · Jun 27, 2014
Electrical System
AIR BAG WARNING LIGHT ON. DIAGNOSTIC CODE B0092. THE LOCAL DEALERSHIP INDICATED THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED FOR $1,229.00 PLUS TAX. ACCORDING TO MY RESEARCH ON THE INTERNET, THERE ARE MANY OTHER INSTANCES OF THIS SAME ISSUE. BUICK NEEDS TO START STANDING BEHIND THEIR PRODUCTS, ESPECIALLY WHEN SAFE…
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AIR BAG WARNING LIGHT ON. DIAGNOSTIC CODE B0092. THE LOCAL DEALERSHIP INDICATED THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED FOR $1,229.00 PLUS TAX. ACCORDING TO MY RESEARCH ON THE INTERNET, THERE ARE MANY OTHER INSTANCES OF THIS SAME ISSUE. BUICK NEEDS TO START STANDING BEHIND THEIR PRODUCTS, ESPECIALLY WHEN SAFETY IS INVOLVED. *TR
NHTSA ODI #10606383
70,308 miles · Jun 23, 2014
Electrical SystemEngineFuel System, Gasoline
WHILE DRIVING APPROXIMATELY 25-30 MPH THE ENGINE DIED, STEERING FAILED; I WAS ABLE TO COME TO A SAFE STOP. THE VEHICLE WOULD NOT START. IT HAD TO BE TOWED. LATER FOUND OUT THE IGNITION COIL WAS CRACKED (PART # 10472401) , IGNITION CONTROL MODULE REPLACED (PART # 19245558) & 15A FUSE WERE REPLACED. I HAD BEEN EXPERIENCING A…
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WHILE DRIVING APPROXIMATELY 25-30 MPH THE ENGINE DIED, STEERING FAILED; I WAS ABLE TO COME TO A SAFE STOP. THE VEHICLE WOULD NOT START. IT HAD TO BE TOWED. LATER FOUND OUT THE IGNITION COIL WAS CRACKED (PART # 10472401) , IGNITION CONTROL MODULE REPLACED (PART # 19245558) & 15A FUSE WERE REPLACED. I HAD BEEN EXPERIENCING A GASOLINE SMELL IN THE VEHICLE FOR MONTHS. I HAD IT INTO A GM DEALER 3 TIMES FOR THE ISSUE WITHOUT RESOLUTION. I WAS TOLD BY THE REPAIR STATION THAT THEY WERE AMAZED THE CHECK ENGINE LIGHT HAD NOT COME ON BEFORE THE FAILURE. APPARENTLY THE VEHICLE WAS ONLY FIRING ON 4 CYLINDERS. *TR
NHTSA ODI #10605134
73,438 miles · Jun 20, 2014
Electrical SystemEngine
THE IGNITION CONTROL MODULE (NOT THE IGNITION SWITCH) FAILED SUDDENLY WHILE DRIVING ON THE HIGHWAY, CAUSING THE ENGINE TO SHUT OFF SUDDENLY AND WITHOUT WARNING. THE CAR WAS TRAVELING DOWNHILL, SO THE INITIAL INDICATION WAS LOSS OF POWER STEERING. I WAS ABLE TO PULL ONTO THE SHOULDER AND THEN REALIZED THAT THE ENGINE HAD DIED AND…
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THE IGNITION CONTROL MODULE (NOT THE IGNITION SWITCH) FAILED SUDDENLY WHILE DRIVING ON THE HIGHWAY, CAUSING THE ENGINE TO SHUT OFF SUDDENLY AND WITHOUT WARNING. THE CAR WAS TRAVELING DOWNHILL, SO THE INITIAL INDICATION WAS LOSS OF POWER STEERING. I WAS ABLE TO PULL ONTO THE SHOULDER AND THEN REALIZED THAT THE ENGINE HAD DIED AND WOULD NOT RESTART. WHILE NO CRASH OR INJURY OCCURRED, THE POTENTIAL FOR A SERIOUS CRASH WAS QUITE HIGH. *TR
NHTSA ODI #10604820
27,000 miles · Mar 26, 2014
Electrical SystemLatches/locks/linkages
THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,00…
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THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,000 AND DOOR LOCK PROBLEMS BEGAN MARCH 17, 2014. HAVE READ OTHER REPORTS ON INTERNET WEBSITES STATING THIS IS A COMMON PROBLEM ON 2005 TO 2012 BUICK LACROSSE VEHICLES AND POSSIBLY OTHER GM VEHICLES. THIS IS A POTENTIAL SAFETY HAZARD IF DOORS FAIL TO UNLOCK IN THE EVENT OF A WRECK, ETC. *TR
NHTSA ODI #10574953
122,649 miles · Dec 6, 2013
Electrical SystemElectronic Stability Control (esc)
I HAVE SPENT THE ENTIRE SUMMER BEING STUCK AT DIFFERENT TIMES OF THE DAY AND NIGHT. I CAN GET IN MY CAR AND IT WILL NOT START. THE STARTING DISABLED/THEFT DETERRENT FEATURE POPS UP ON THE EIC. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPLACEMENT, KEY-FOB, KEYS, DOOR HANDLES, AND TRANSPONDER MODULE AND IT STILL IS CAUSIN…
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I HAVE SPENT THE ENTIRE SUMMER BEING STUCK AT DIFFERENT TIMES OF THE DAY AND NIGHT. I CAN GET IN MY CAR AND IT WILL NOT START. THE STARTING DISABLED/THEFT DETERRENT FEATURE POPS UP ON THE EIC. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPLACEMENT, KEY-FOB, KEYS, DOOR HANDLES, AND TRANSPONDER MODULE AND IT STILL IS CAUSING A PROBLEM. WHAT IS WRONG WITH THIS CAR!? *TR
NHTSA ODI #10555107
37,100 miles · Oct 6, 2013
Electrical SystemFire
WEDNESDAY MORNING, I HAD AN APPOINTMENT, THEN STOPPED AT THE STORE, CAME HOME PULLED INTO THE GARAGE, CAME IN THE HOUSE, MY HUSBAND WAS OUTSIDE, & SMELLED RUBBER BURNING, HE WENT OUT FRONT TO CHECK, I HAD LEFT THE GARAGE DOOR OPEN, HE TURNED AROUND & LOOKED IN THE GARAGE, SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. THE WHOL…
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WEDNESDAY MORNING, I HAD AN APPOINTMENT, THEN STOPPED AT THE STORE, CAME HOME PULLED INTO THE GARAGE, CAME IN THE HOUSE, MY HUSBAND WAS OUTSIDE, & SMELLED RUBBER BURNING, HE WENT OUT FRONT TO CHECK, I HAD LEFT THE GARAGE DOOR OPEN, HE TURNED AROUND & LOOKED IN THE GARAGE, SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. THE WHOLE RELAY SWITCH BOX WAS MELTING & THE SMOKE WAS VERY BAD, HE GOT THE BATTERY CABLES OFF. I TOOK AN EXTRA WARRANTY ON THE CAR WHEN I BOUGHT IT, BUT AM TOLD IT DOES NOT COVER ELECTRICAL FIRES, WHAT A RIP OFF, I TRADED AN 2001 BUICK LIMITED ON THIS 2008 BUICK LACROSSE, ON 07/17/2013. I AM REALLY UPSET ABOUT THIS, & WITH THE DEALER SHIP, & GENERAL MOTORS. I AM TOLD THERE ARE NO RECALLS FOR THIS PROBLEM, & IT IS VERY RARE FOR THIS TO HAPPEN, BUT THIS IS NOT WHAT SEE ON THE WEB. *TR
NHTSA ODI #10546943
79,000 miles · Jun 17, 2013
Electrical System
THE DOOR LOCKS DO NOT WORK AT ALL, OR SOMETIMES THEY WORK, AND IF THEY WORK IT IS ONLY ONE DOOR, AND IF YOU PUT THE CAR IN PARK AND TAKE THE KEYS OUT, THE DOORS WILL NOT UNLOCK. THEY DO NOT WORK WITH THE KEY FOB EITHER. ALSO WHEN DRIVING THE DASHBOARD GOES BLACK, AND SO DOES THE RADIO, CAN NOT SEE ANYTHING ON THE DASHBOARD, AND …
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THE DOOR LOCKS DO NOT WORK AT ALL, OR SOMETIMES THEY WORK, AND IF THEY WORK IT IS ONLY ONE DOOR, AND IF YOU PUT THE CAR IN PARK AND TAKE THE KEYS OUT, THE DOORS WILL NOT UNLOCK. THEY DO NOT WORK WITH THE KEY FOB EITHER. ALSO WHEN DRIVING THE DASHBOARD GOES BLACK, AND SO DOES THE RADIO, CAN NOT SEE ANYTHING ON THE DASHBOARD, AND THEN IT WILL TURN ON, IT GOES IN AND OUT RANDOMLY, NOT ALL THE TIME. ALSO WHEN DRIVING THE A/C WILL GO REAL LOW WHEN IT IS ON HIGH, AND THEN IT WILL RETURN TO HIGH AGAIN IT DOES THIS AS I AM DRIVING AND WHILE I AM AT A STOP LIGHT. *TR
NHTSA ODI #10520284
58,000 miles · May 15, 2013
Electrical SystemLatches/locks/linkages
THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT ONE DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT 3 DOORS NEEDED TO HAVE THE ACTU…
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THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT ONE DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT 3 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $750.00. DEALER, EMERSON CHEVY-BUICK OFFERED NO ASSISTANCE. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE. THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE AS DRIVER'S DOOR DOES NOT UNLOCK WHEN KEY REMOVED AFTER STOPPING.-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10512176
85,929 miles · Apr 22, 2013
Electrical SystemExterior LightingFire
UNDERHOOD FUSE BLOCK CAUGHT ON FIRE FROM THE HEADLAMP DRIVER MODULE MICRO-RELAY #35 MELTING DOWN. HEADLIGHTS WENT OFF AND THE BATTERY STARTED DRAINING. PULLED OVER, TURNED OFF THE CAR, AND OPENED THE HOOD TO DISCOVER THAT THE #35 MICRO-RELAY WAS ARCING AND HAD MELTED ITSELF TO MICRO-RELAYS #44 WINDSHIELD WIPERS AND #38 AIR COND…
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UNDERHOOD FUSE BLOCK CAUGHT ON FIRE FROM THE HEADLAMP DRIVER MODULE MICRO-RELAY #35 MELTING DOWN. HEADLIGHTS WENT OFF AND THE BATTERY STARTED DRAINING. PULLED OVER, TURNED OFF THE CAR, AND OPENED THE HOOD TO DISCOVER THAT THE #35 MICRO-RELAY WAS ARCING AND HAD MELTED ITSELF TO MICRO-RELAYS #44 WINDSHIELD WIPERS AND #38 AIR CONDITIONING COMPRESSOR. BOTH WINDSHIELD WIPERS AND AIR CONDITIONER WAS OFF AT THE TIME. EVEN THOUGH THE ENGINE WAS OFF THE RELAY CONTINUED TO ARC AND WAS MELTING THE UNDERHOOD FUSE BLOCK. GRABBED AN INSULATED SET OF PLIERS AND PULLED THE #35 MICRO-RELAY (THE #44 AND #38 RELAY CAME OUT AT THE SAME TIME). ARCING STOPPED WITH THE MICRO-RELAYS REMOVED. I HAVE FILED A PREVIOUS REPORT ON THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, BECAUSE IT HAD TURNED OFF THE LOW-BEAM HEADLIGHTS WHILE I WAS DRIVING, AT NIGHT, ON THE HIGHWAY. TURNING THE LIGHT SWITCH TO MANUAL-ON DID NOT TURN THE LOW-BEAM HEADLIGHTS BACK ON. I HAD THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY REPLACED AND IT TOO PROVED TO BE DEFECTIVE. AFTER JUST A FEW MONTHS, IT STARTED TURNING ON THE HEADLIGHTS ABOUT 10 MINUTES AFTER THE VEHICLE WAS TURNED-OFF. HAD TO HAVE MY VEHICLE JUMP STARTED, REPLACED THE BATTERY, AND REPLACED THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, YET AGAIN. THE 3RD #35 HEADLAMP DRIVER MODULE MICRO-RELAY, CAUSED AN ELECTRICAL FIRE, COSTING ME OVER $700 TO REPAIR. APPARENTLY THERE IS NO FUSE TO PREVENT THE MELT-DOWN OF THE MICRO-RELAYS. THERE IS NO CAUTION, AND NO WARNING IN THE OWNERS MANUAL, TO ADVISE THE USER ABOUT WHAT TO DO IN THE CASE OF THE LOW-BEAM HEADLIGHTS SUDDENLY GOING OFF. THERE IS NO PROTECTION AGAINST AN ELECTRICAL FIRE BEING CAUSED BY THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, OR ANY OTHER RELAY FROM STARTING AN ELECTRICAL FIRE. *TR
NHTSA ODI #10509150
Official recalls
2Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗