NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
84 reportsClear category filterMileage unknown · Oct 10, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE IS…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10643899
39,451 miles · Oct 4, 2014
Electrical SystemEnginePower Train
THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY …
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THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY A DELPHI GN10123 (FROM MY INTERNET RESEARCH; I COULD BE WRONG). HAD THIS HAPPENED ON A HIGH-SPEED ROAD, THE RESULTS COULD HAVE BEEN DISASTROUS. *TR
NHTSA ODI #10641380
Mileage unknown · Oct 1, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY THREE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY THREE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10640478
Mileage unknown · Aug 21, 2014
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10627021
5 miles · Aug 19, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. DURING THE DAYTIME, THE INSTRUMENT PANEL LIGHTING WAS VERY DIM, WHICH MADE IT DIFFICULT TO VIEW THE GAUGES. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD AND THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE …
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. DURING THE DAYTIME, THE INSTRUMENT PANEL LIGHTING WAS VERY DIM, WHICH MADE IT DIFFICULT TO VIEW THE GAUGES. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD AND THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 10/03/14*LJ UPDATED 3/10/2015 *JS
NHTSA ODI #10626299
45,300 miles · Aug 12, 2014
Electrical SystemExterior LightingFire
WHILE DRIVING HOME FROM STORE MY WIFE AND I SMELLED SOMETHING BURNING THREE BLOCKS FROM HOME. WE GOT HOME AND I CHECKED UNDER THE HOOD AND THE RELAY/FUSE BLOCK ON THE PASSENGER SIDE WAS HOT AND SLIGHTLY SMOLDERING. I WAITED A WHILE AND THE POPPED OFF THE FUSE BLOCK COVER AND SAW THE HDM MODULE (ACCORDING TO THE DIAGRAM IN THE MA…
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WHILE DRIVING HOME FROM STORE MY WIFE AND I SMELLED SOMETHING BURNING THREE BLOCKS FROM HOME. WE GOT HOME AND I CHECKED UNDER THE HOOD AND THE RELAY/FUSE BLOCK ON THE PASSENGER SIDE WAS HOT AND SLIGHTLY SMOLDERING. I WAITED A WHILE AND THE POPPED OFF THE FUSE BLOCK COVER AND SAW THE HDM MODULE (ACCORDING TO THE DIAGRAM IN THE MANUAL) HAD MELTED AND FUSED TO THE BLOCK. THE MELTING AND BURNING HAD ALSO AFFECTED THE SURROUNDING RELAYS AND FUSES. I IMMEDIATELY DISCONNECTED THE BATTERY AND SCRAPED AWAY THE BURNT, FUSED PORTION OF THE HDM RELAY AND VISUALLY CHECKED THE FUSES WHICH WERE SINGED OR PARTIALLY MELTED AND REPLACED THE BAD ONES. I DO NOT HAVE ANYTHING TO CHECK THE RELAYS WITH. MY WIFE IS ON OXYGEN 24-7 AND HAD A TANK IN THE PASSENGER FRONT WITH HER AT THE TIME OF THE INCIDENT WHICH, IF A FIRE HAD SPREAD, COULD HAVE BECOME A CATASTROPHIC INCIDENT. AFTER CLEANING OUT THE BURNT PORTION OF THE FUSE BOX OF CHARRED REMAINS FROM THE HDM MODULE, I RE-CONNECTED THE BATTERY CABLES AND WAS ABLE TO START THE VEHICLE WITHOUT INCIDENT. THE HEADLIGHTS WOULD NOT WORK AND SOME GAUGES APPEAR TO BE ERRATIC IN THEIR READINGS ( FUEL TANK AND MILEAGE). I THEN GOT ONLINE AND FOUND MANY 2006 THRU 2011 BUICK'S HAVE REPORTED THIS VERY SAME PROBLEM BUT NO RECALL ( TO MY KNOWLEDGE) HAS BEEN ISSUED FOR THIS HIGHLY DANGEROUS AND POSSIBLY CATASTROPHIC ISSUE INHERENT IN GM AND SPECIFICALLY BUICK PRODUCTS. I PURCHASED THIS CAR NEW AND I HAVE NEVER RECEIVED A NOTICE OR RECALL OF ANY KIND. I AM IN THE PROCESS OF HAVING DIAGNOSTICS AND REPAIRS DONE BY AN AUTHORIZED GM DEALER AND WILL KNOW MORE (HOPEFULLY) IN THE NEAR FUTURE. *TR
NHTSA ODI #10621820
Mileage unknown · Aug 6, 2014
Air BagsElectrical SystemEngine
ENGINE LIGHT COMES ON AND CAR GOES REAL SLOW, THEN IT WONT MOVE. DOORS WONT LOCK/UNLOCK WITH REMOTE AND THEY WONT AUTOMATICALLY LOCK/UNLOCK IN PARK OR WHEN YOU START DRIVING. AIR BAG LIGHT FOR PASSENGER SIDE COMES ON AND OFF, WHEN SOMEONE IS SITTING THERE. BACK TIRES WORE OFF ON INSIDES HAD TO REPLACE THEM. I DON'T FEEL SAFE ANY…
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ENGINE LIGHT COMES ON AND CAR GOES REAL SLOW, THEN IT WONT MOVE. DOORS WONT LOCK/UNLOCK WITH REMOTE AND THEY WONT AUTOMATICALLY LOCK/UNLOCK IN PARK OR WHEN YOU START DRIVING. AIR BAG LIGHT FOR PASSENGER SIDE COMES ON AND OFF, WHEN SOMEONE IS SITTING THERE. BACK TIRES WORE OFF ON INSIDES HAD TO REPLACE THEM. I DON'T FEEL SAFE ANYMORE. DEALER SAID I SHOULD BE NOTIFIED OF RECALLS SO IT CAN GET MY BUICK REPAIRED. *TR
NHTSA ODI #10619167
43,000 miles · Jul 28, 2014
Electrical SystemService Brakes
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG, ABS, AND BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THE VEHICLE FAILED TO TURN ON UNLESS THE KEYS WERE JIGGLE IN THE IGNITION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECUR…
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TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG, ABS, AND BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THE VEHICLE FAILED TO TURN ON UNLESS THE KEYS WERE JIGGLE IN THE IGNITION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #10616873
36,500 miles · Jul 27, 2014
Electrical SystemLatches/locks/linkages
DOOR LOCKS WILL NOT OPERATE WITH FOB REMOTE PASSENGER REAR DOOR WILL NOT LOCK/ UNLOCK AT ALL , OTHER DOORS MAY OR MAY NOT LOCK/UNLOCK WHEN PUT IN DRIVE OR PARK. FOB WILL SOUND HORN FLASH LIGHTS. *JS
NHTSA ODI #10616619
72,851 miles · Jul 24, 2014
Electrical SystemEngineSteering
WHILE DRIVING NORTH ON ALTERNATE 69 HIGHWAY AT 65 MPH AT 5:00 P.M., MY VEHICLE ABRUPTLY LOSS POWER EVEN THOUGH I TRIED TO ACCELERATE. THE ENGINE SHUT OFF SUDDENLY AND WITHOUT WARNING. VEHICLE SLOWED TO A COMPLETE STOP. I WAS DRIVING IN THE MIDDLE LANE AND WAS UNABLE TO GET IN THE SHOULDER LANE BECAUSE I HAD NO PICKUP (UNABLE T…
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WHILE DRIVING NORTH ON ALTERNATE 69 HIGHWAY AT 65 MPH AT 5:00 P.M., MY VEHICLE ABRUPTLY LOSS POWER EVEN THOUGH I TRIED TO ACCELERATE. THE ENGINE SHUT OFF SUDDENLY AND WITHOUT WARNING. VEHICLE SLOWED TO A COMPLETE STOP. I WAS DRIVING IN THE MIDDLE LANE AND WAS UNABLE TO GET IN THE SHOULDER LANE BECAUSE I HAD NO PICKUP (UNABLE TO GIVE GAS TO ACCELERATE) SO MY HUSBAND AND I WERE CAUGHT IN FIVE 5:00 TRAFFIC WITH CARS WHIPPING AROUND US ON BOTH SIDES AND MANY EXCEEDING 65 MPH. I PUT ON MY EMERGENCY LIGHTS AND IMMEDIATELY CALLED ON-STAR. I WAS UNABLE TO RESTART THE ENGINE. THANK GOD FOR ON-STAR BECAUSE FROM THAT POINT ON, I WAS IN TERROR WITNESSING CARS COMING UPON US NOT SLOWING UNTIL THEY REALIZED I WAS AT A STAND STILL WITH LIGHTS FLASHING. THE CARS WOULD SWERVE TO KEEP FROM HITTING US. IT TOOK THE HIGHWAY PATROL AND POLICE 15 MINUTES TO GET TO US BUT DURING THAT TIME, I RELIVED VISIONS OF US BEING KILLED ON THE HIGHWAY. I CAN'T DESCRIBE THE HORROR, LOOKING OUT MY REAR VIEW MIRROR, WITNESSING OUR DEMISE TIME AFTER TIME. THOSE 15 MINUTES SEEMED LIKE AN ETERNITY. WHEN THE HIGHWAY PATROL ARRIVED THEY CLOSED LANES AND ASSISTED IN PUSHING CAR OUT OF THE HIGHLY TRAFFIC LANES. IT TOOK MY HUSBAND AND I BOTH TO TURN THE STEERING WHILE IN NEUTRAL. THE CAR WAS TOWED TO CONKLIN FANGMAN KC DEALERSHIP AND I HAD TO REPLACE IGNITION COIL AND MODULE THAT COST ME $933.16. THEY SAID THESE PARTS WERE NOT ON THE RECALL LIST, WHICH I HAVE FOUND OUT SINCE THEN GM HAS PUT DEALERSHIPS ON NOTICE OF THIS PROBLEM. IT HAS SOMETHING TO DO WITH SUPPLYING ENOUGH MANUFACTURED PARTS TO TAKE CARE OF RECALL. IF I COULD AFFORD TO PURCHASE ANOTHER CAR I WOULD BECAUSE I DON'T FEEL SAFE ANY LONGER IN THIS CAR. EMOTIONALLY I AM STILL SUFFERING FROM THE TRAUMA. *TR
NHTSA ODI #10616120
Official recalls
2Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.