NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
84 reportsClear category filterMileage unknown · May 15, 2016
Electrical System
AUTOMATIC DOOR LOCKS SOMETIMES LOCK SOMETIMES THEY DO NOT LOCK WHEN I PUT CAR INTO DRIVE THE DOORS DO NOT LOCK HAVE TO MANUALLY LOCK THEM THE FOB WILL NOT LOCK THEM EITHER THEN DAYS WEEKS LATER THEY WORK! THIS STARTED WITH 40K MILES I NOW HAVE 56K MILES ON THE CAR! CAR IS PUT INTO STORAGE EACH WINTER NEVER DRIVEN IN WINTER MONTH…
Read full complaint
AUTOMATIC DOOR LOCKS SOMETIMES LOCK SOMETIMES THEY DO NOT LOCK WHEN I PUT CAR INTO DRIVE THE DOORS DO NOT LOCK HAVE TO MANUALLY LOCK THEM THE FOB WILL NOT LOCK THEM EITHER THEN DAYS WEEKS LATER THEY WORK! THIS STARTED WITH 40K MILES I NOW HAVE 56K MILES ON THE CAR! CAR IS PUT INTO STORAGE EACH WINTER NEVER DRIVEN IN WINTER MONTHS I HAVE READ MANY COMPLAINTS OF THIS PROBLEM ON YOUR SIGHT THIS IS VERY UPSETTING NOTHING BEING DONE HOW COME? BEING AN ELECTRICIAN FOR OVER 30YRS. I AM NOT LETTING A SERVICE MAN EXPERIMENT ON WHAT COULD BE! CAN NOT RECALL LAST TIME AUTO LOCKS HAVE BEEN THIS BAD! GRANDCHILDREN RIDE IN A CAR THAT DOES NOT LOCK! WHAT IS BEING DONE? WEATHER STATIONARY OR IN MOTION NO MATTER WHAT THERE IS A PROBLEM.
NHTSA ODI #10864966
74,000 miles · May 12, 2016
Air BagsElectrical System
2008 BUICK LACROSSE - AIRBAG LIGHT WILL COME ON NEAR THE SPEEDOMETER WHILE DRIVING DOWN THE ROAD. IT WILL STAY ON FOR A COUPLE MINUTES THEN SHUT OFF. THERE ARE 74,000 MILES ON THE VEHICLE AND I JUST BOUGHT IT USED FROM A BUICK DEALERSHIP. I'M ASSUMING THE PROBLEM WAS THERE WITH PREVIOUS OWNERS AS WELL SINCE IT HAPPENED FOR THE F…
Read full complaint
2008 BUICK LACROSSE - AIRBAG LIGHT WILL COME ON NEAR THE SPEEDOMETER WHILE DRIVING DOWN THE ROAD. IT WILL STAY ON FOR A COUPLE MINUTES THEN SHUT OFF. THERE ARE 74,000 MILES ON THE VEHICLE AND I JUST BOUGHT IT USED FROM A BUICK DEALERSHIP. I'M ASSUMING THE PROBLEM WAS THERE WITH PREVIOUS OWNERS AS WELL SINCE IT HAPPENED FOR THE FIRST TIME AS I WAS DRIVING THE CAR HOME AFTER PURCHASING. THIS HAPPENS EVEN IF THERE ISN'T ANYONE IN THE PASSENGER SEAT AT ALL. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ONLINE AS WHEN THAT LIGHT IS ON THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. THERE ARE MANY STORIES OF MODULES AND OTHER THINGS BEING REPLACED BUT IT NOT FIXING THE PROBLEM. THIS IS CLEARLY A SAFETY ISSUE THAT CONCERNS ME.
NHTSA ODI #10864541
Mileage unknown · Jan 5, 2016
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE INSTRUMENT PAN…
Read full complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING MALFUNCTIONED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10818218
145,000 miles · Dec 20, 2015
Electrical SystemExterior Lighting
ON DEC. 18TH MY WIFE AND I WERE DRIVING AT NIGHT GOING TO A CHRISTMAS PARTY WHEN THE LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING.I SWITCHED TO THE HIGH BEAMS AS THEY WERE STILL FUNCTIONING. WE WENT THE LAST MILE TO OUR DESTINATION ON THE HIGH BEAMS. I TURNED OFF THE CAR TO SEE IF THAT WOULD RE;SET THE LIGHTS, IT DID NOT. WE WE…
Read full complaint
ON DEC. 18TH MY WIFE AND I WERE DRIVING AT NIGHT GOING TO A CHRISTMAS PARTY WHEN THE LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING.I SWITCHED TO THE HIGH BEAMS AS THEY WERE STILL FUNCTIONING. WE WENT THE LAST MILE TO OUR DESTINATION ON THE HIGH BEAMS. I TURNED OFF THE CAR TO SEE IF THAT WOULD RE;SET THE LIGHTS, IT DID NOT. WE WENT TO THE PARTY AND CAME BACK TO THE CAR APX. 3 HOURS LATER. I STARTED THE CAR AND THE LOW BEAMS CAME ON..AFTER ABOUT 1/2 MILE THEY WENT OUT AGAIN..SO I PULLED OVER AND SHUT OFF THE CAR TO SEE IF THEY WOULD COME ON UPON RE-START,THEY DID NOT,SO WE CONTINUED ON WITH HIGH BEAMS. AFTER ABOUT 10 MINUTES THE LOW BEAMS CAME ON FOR THE REST OF OUR TRIP HOME. THE NEXT DAY I RESEARCHED THE ISSUE ON-LINE AND DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS PROBLEM I CONTACTED THE LOCAL BUICK DEALER AND WAS TOLD THEY WERE OF THE PROBLEM BUT HAD NO DIRECTION ON HOW TO FIX IT FROM G.M. MY WIFE CALLED ANOTHER AREA BUICK DEALER AND RECIEVED THE SAME REPLY..SHE WAS ABLE TO GET A HOLD OF G.M. AND WAS TOLD THEY WERE AWARE OF THE ISSUE AND WOULD GET BACK TO US.. WE NEVER R GOT ANY RECALL NOTICE FROM G.M. I HAD TO PRINT ALL THE FORMS FROM THE NHTSA WEB SITE.. SEEMS TO ME THAT THIS A MULTI MILLION DOLLAR LAW SUIT WAITING TO HAPPEN AFTER SOMETHING REALLY BAD HAPPENS (IT IS ONLY A MATTER OF TIME). THIS PROBLEM IS NOT JUST WITH TE BUICK LACROSSE THERE ARE OTHER MODELS INVOLVED.. SO WHAT CAN BE DONE TO GET G.M. AND THEIR DEALERS TO FIX THIS?
NHTSA ODI #10811304
51,097 miles · Nov 2, 2015
Electrical System
THREE OF THE FOUR DOOR LOCK ACTUATORS FAILED AT 51000 MILES. THE LOCAL BUICK DEALERSHIP REMOVED THE DOOR PANELS AND REPLACE THE LEFT FRONT, RIGHT FRONT AND RIGHT REAR DOOR LOCK ACTUATORS AT THE COST OF $942. IT IS INTERESTING THAT BUICK IS UNABLE TO MANUFACTURE A VEHICLE IN WHICH THE DOOR LOCKS CAN LAST BEYOND SEVEN YEARS. MY…
Read full complaint
THREE OF THE FOUR DOOR LOCK ACTUATORS FAILED AT 51000 MILES. THE LOCAL BUICK DEALERSHIP REMOVED THE DOOR PANELS AND REPLACE THE LEFT FRONT, RIGHT FRONT AND RIGHT REAR DOOR LOCK ACTUATORS AT THE COST OF $942. IT IS INTERESTING THAT BUICK IS UNABLE TO MANUFACTURE A VEHICLE IN WHICH THE DOOR LOCKS CAN LAST BEYOND SEVEN YEARS. MY FOURTEEN YEAR OLD FORD TAURUS HAS NEVER HAD A PROBLEM WITH THE DOOR LOCKS. GENERAL MOTORS AND NHTSA NEED TO REVIEW THE ISSUES POSTED REGARDING THE 2008 BUICK LACROSSE.
NHTSA ODI #10787575
34,447 miles · Sep 30, 2015
Electrical System
WHILE DRIVING ON A SIDE STREET @ 25MPH NEAR THE PARKWAY ENTRANCE MY ENGINE CUT OUT WITHOUT WARNING. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE ENGINE CRANKED BUT WOULD NOT RESTART. THERE WAS NO CHECK ENGINE LITE ON OR INDICATION OF A PROBLEM AT ANYTIME BEFOREHAND. THE VEHICLE WAS TOWED TO AN INDEPENDENT SERVICE STATIO…
Read full complaint
WHILE DRIVING ON A SIDE STREET @ 25MPH NEAR THE PARKWAY ENTRANCE MY ENGINE CUT OUT WITHOUT WARNING. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE ENGINE CRANKED BUT WOULD NOT RESTART. THERE WAS NO CHECK ENGINE LITE ON OR INDICATION OF A PROBLEM AT ANYTIME BEFOREHAND. THE VEHICLE WAS TOWED TO AN INDEPENDENT SERVICE STATION WHERE IT WAS DIAGNOSED AND FOUND THAT ONE OF THE IGNITION COILS (CYL. 1 & 4) HAD MELTED AND SPLIT AND THE IGNITION CONTROL MODULE HAD BURNED OUT. (I HAVE RETAINED THE OLD PARTS FOR FUTURE EXAMINATION IF NEEDED). THE COST OF REPAIR, PARTS AND TOWING WAS $438. IT WAS EXTREMELY FORTUNATE THAT THE BREAKDOWN OCCURRED WHERE IT DID BECAUSE IN A FEW MINUTES I WOULD HAVE BEEN ON A BUSY EXPRESSWAY AND BRIDGE. NOTE: VEHICLE MANUFACTURE DATE WAS SEPT. 2007 BY GM OF CANADA
NHTSA ODI #10778692
56,000 miles · Sep 24, 2015
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT 25 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED…
Read full complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT 25 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
NHTSA ODI #10776303
Mileage unknown · Sep 22, 2015
Electrical System
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO WORK WITHOUT WARNING AND WAS DISPLAYING AN INCORRECT READING WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT ALSO NOTICED THAT THERE WAS AN ELECTRICAL SHORT ON THE INSTRUMENT PANEL, WHICH IMPACTED THE LIGHTING AND VARIOUS GAUGES AS WELL…
Read full complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO WORK WITHOUT WARNING AND WAS DISPLAYING AN INCORRECT READING WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT ALSO NOTICED THAT THERE WAS AN ELECTRICAL SHORT ON THE INSTRUMENT PANEL, WHICH IMPACTED THE LIGHTING AND VARIOUS GAUGES AS WELL AS THE LIGHT ON THE RADIO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT DID NOT RECEIVE A NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10767513
136,000 miles · Sep 10, 2015
Electrical SystemEngineSteering
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL AND MOTHER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS REPAIRED, B…
Read full complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL AND MOTHER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/09/15*LJ THE CONSUMER STATED AT THE TIME OF THE FIRST COIL REPLACEMENT, HE ASKED THE DEALER IF IT WAS A COMMON PROBLEM AND THE DEALER STATED IT WAS NOT. AFTER THE FIRST INCIDENT IN 2012, IN WHICH THE COIL AND MOTHER BOARD WERE REPLACED, THE EXACT FAILURE OCCURRED IN 2015. THE CONSUMER WAS INFORMED THE COIL AND MOTHER BOARD NEED TO BE REPLACED AT A COST OF $700. DURING BOTH INCIDENTS, THE VEHICLE SHUT DOWN WHILE IN THE MIDST OF DRIVING. UPDATED 01/05/16. *JB
NHTSA ODI #10762846
Mileage unknown · Sep 7, 2015
Electrical System
THREE OF THE FOUR DOORS ARE REFUSING TO LOCK OR UNLOCK WITH EITHER THE KEY FOB OR THE SWITCH ON THE TWO FRONT DOORS CREATING A SAFETY ISSUE IN THE EVENT OF A WRECK OR FIRE. THERE ARE NUMEROUS COMPLAINTS ON A WEBSITE THAT ADDRESSES THIS ISSUE. THE REPAIR COSTS ARE OBSCENE. PLEASE GIVE THIS YOUR IMMEDIATE CONSIDERATION. ....UPDA…
Read full complaint
THREE OF THE FOUR DOORS ARE REFUSING TO LOCK OR UNLOCK WITH EITHER THE KEY FOB OR THE SWITCH ON THE TWO FRONT DOORS CREATING A SAFETY ISSUE IN THE EVENT OF A WRECK OR FIRE. THERE ARE NUMEROUS COMPLAINTS ON A WEBSITE THAT ADDRESSES THIS ISSUE. THE REPAIR COSTS ARE OBSCENE. PLEASE GIVE THIS YOUR IMMEDIATE CONSIDERATION. ....UPDATED 12/10/15 *BF
NHTSA ODI #10762014
Official recalls
2Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.