NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
250 reports45,000 miles · Dec 22, 2015
Electrical SystemPower TrainSteering
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TR…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPAIRED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED....UPDATED 03-31-16 *BF *TR
NHTSA ODI #10811697
Mileage unknown · Dec 21, 2015
Exterior Lighting
I RECEIVED A RECALL NOTICE IN JANUARY 2015 THAT WAS DISCOVERED NOVEMBER 2014 ACCORDING TO GM RECALL INFO. IT IS GM SAFETY RECALL 14291. I CHECKED TODAY, DEC 21' 2015, AND GM INDICATED THERE IS NO REMEDY YET. THIS SEEMS LIKE AN EXCESSIVE PERIOD OF TIME. MAYBE NHTSA SHOULD INVESTIGATE
NHTSA ODI #10811613
145,000 miles · Dec 17, 2015
Electrical SystemSteering
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATIO…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND THE VEHICLE MADE A GRINDING NOISE WHILE ATTEMPTING TO TURN. THE CONTACT ALSO STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10810860
112,000 miles · Dec 17, 2015
Exterior LightingCrash
LOW BEAM HEADLIGHTS CAN GO OUT AT ANY TIME WHILE DRIVING. STARTED HAPPENING ABOUT 7/2013. WOULD ONLY DRIVE DURING DAY/ HAD MODULE REPLACED A YEAR AGO WHEN RECALL NOTICE CAME OUT AND HAD LIGHTS FOR A ABOUT 6 MONTHS WITH NO PROBLEM. WAS DRIVING GOING AROUND A CORNER A COUPLE OF MONTHS AGO, LIGHTS WENT OUT AND I WENT INTO DITCH CAU…
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LOW BEAM HEADLIGHTS CAN GO OUT AT ANY TIME WHILE DRIVING. STARTED HAPPENING ABOUT 7/2013. WOULD ONLY DRIVE DURING DAY/ HAD MODULE REPLACED A YEAR AGO WHEN RECALL NOTICE CAME OUT AND HAD LIGHTS FOR A ABOUT 6 MONTHS WITH NO PROBLEM. WAS DRIVING GOING AROUND A CORNER A COUPLE OF MONTHS AGO, LIGHTS WENT OUT AND I WENT INTO DITCH CAUSING A BAD FENDER DENT AND BREAKING MY WINDSHIELD. LIGHTS CAN COME AND GO AT ANY TIME. THANK GOD, NO ONE WAS HURT. THIS COULD BE A MAJOR PROBLEM. YOU CAN USE BRIGHTS, BUT THAT WOULD CAUSE BLINDING THE ONCOMING TRAFFIC.
NHTSA ODI #10810856
158,000 miles · Dec 16, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEADLIGHTS IN ORDER TO VIEW THE ROAD. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS HAD TO BE ENGAGED EACH TIME THE VEHICLE WAS DRIVEN AT NI…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEADLIGHTS IN ORDER TO VIEW THE ROAD. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS HAD TO BE ENGAGED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10810679
127,000 miles · Dec 14, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE EXTERIOR HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE …
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE EXTERIOR HEAD LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
NHTSA ODI #10809988
113,000 miles · Dec 9, 2015
Exterior Lighting
MY EXTERIOR LIGHTS WENT OUT TWICE LAST NIGHT, WHILE DRIVING DOWN THE INTERSTATE (APPROXIMATELY 70 MPH). I WAS ABLE TO PUT MY FLASHERS ON AND GET OFF EACH TIME. AFTER ABOUT 5 MINUTES THEY WOULD COME BACK ON. I AM NOT SURE WHAT CAUSED THE ISSUE, BUT IT IS VERY CONCERNING. I DID A GOOGLE SEARCH AND APPARENTLY THIS IS A COMMON P…
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MY EXTERIOR LIGHTS WENT OUT TWICE LAST NIGHT, WHILE DRIVING DOWN THE INTERSTATE (APPROXIMATELY 70 MPH). I WAS ABLE TO PUT MY FLASHERS ON AND GET OFF EACH TIME. AFTER ABOUT 5 MINUTES THEY WOULD COME BACK ON. I AM NOT SURE WHAT CAUSED THE ISSUE, BUT IT IS VERY CONCERNING. I DID A GOOGLE SEARCH AND APPARENTLY THIS IS A COMMON PROBLEM WITH THE BUICK LACROSSE. BUT I CAN'T SEEM TO FIND ANY KIND OF RECALL ADDRESSING THE ISSUE...
NHTSA ODI #10809209
63,000 miles · Dec 8, 2015
Electrical System
PURCHASED CAR 11/2015 WITH 60K MILES. A MONTH LATER, I TURNED ON THE REAR DEFROST WHILE DRIVING. WHEN I CAME HOME, I PARKED AND EXITED THE CAR. THE REAR WINDSHIELD SHATTERED.
NHTSA ODI #10809086
105,976 miles · Dec 7, 2015
Electrical System
THE HEADLIGHT CONTROL MODULE PART OF THE BODY CONTROL FAILED CAUSING LOW BEAM HEADLIGHTS TO BE INOPERABLE. I WAS ADVISED GM ISSUED A TECHNICAL SERVICES BULLETIN ABOUT THIS ISSUE. A RECALL NOTICE MAY BE ISSUED . MY WIFE WAS GOING TO WORK AT 4 AM ON SATURDAY MORNING AND WAS FORCED TO USE HIGH BEAMS TO ILLUMINATE THE HIGHWAY AND LO…
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THE HEADLIGHT CONTROL MODULE PART OF THE BODY CONTROL FAILED CAUSING LOW BEAM HEADLIGHTS TO BE INOPERABLE. I WAS ADVISED GM ISSUED A TECHNICAL SERVICES BULLETIN ABOUT THIS ISSUE. A RECALL NOTICE MAY BE ISSUED . MY WIFE WAS GOING TO WORK AT 4 AM ON SATURDAY MORNING AND WAS FORCED TO USE HIGH BEAMS TO ILLUMINATE THE HIGHWAY AND LOCAL STREETS.THE DEFECTIVE MODULE WAS REPLACED THIS AFTERNOON .HDM MODULE 2545 CPC 1 15016745 (S) RELAY PARTS COST $60.74 LABOR $114.00 & SALES TAX $10.48 = TOTAL COST $ 185.22.
NHTSA ODI #10808941
38,000 miles · Nov 30, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LAMPS FAILED WITHOUT WARNING. THE CONTACT ACTIVATED THE HIGH BEAM HEAD LAMPS TO ILLUMINATE THE ROAD. EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT, THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEAD LAMPS. THE CONTACT RECEIVED NOTIFICATION OF…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LAMPS FAILED WITHOUT WARNING. THE CONTACT ACTIVATED THE HIGH BEAM HEAD LAMPS TO ILLUMINATE THE ROAD. EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT, THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEAD LAMPS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE DEALER OFFERED TO REPAIR THE VEHICLE, BUT STATED THAT THE REPAIRS WOULD NOT BE FREE OF CHARGE. THE DEALER DID NOT DISCLOSE THE DETAILS OF THE REPAIR TO THE CONTACT. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10807601
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
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