NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
250 reports62,000 miles · Feb 13, 2014
Power TrainCrash
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED …
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR
NHTSA ODI #10564207
56,000 miles · Dec 5, 2013
Electrical SystemExterior LightingFire
THE LOW BEAMS ON THIS VEHICLE HAD BEEN FLICKERING ON AND OFF AT NIGHT FOR A FEW DAYS. THEN THE LOW BEAMS WOULD NOT COME ON AT ALL ON THE NIGHT OF DECEMBER 2, 2012, HIGH BEAMS WORKED BUT THE SMELL OF BURNING PLASTIC FILLED THE CAR AND I IMMEDIATELY SHUT OFF THE ENGINE. UPON INSPECTION I FOUND ONE OF THE RELAYS, PRESUMABLY THE LOW…
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THE LOW BEAMS ON THIS VEHICLE HAD BEEN FLICKERING ON AND OFF AT NIGHT FOR A FEW DAYS. THEN THE LOW BEAMS WOULD NOT COME ON AT ALL ON THE NIGHT OF DECEMBER 2, 2012, HIGH BEAMS WORKED BUT THE SMELL OF BURNING PLASTIC FILLED THE CAR AND I IMMEDIATELY SHUT OFF THE ENGINE. UPON INSPECTION I FOUND ONE OF THE RELAYS, PRESUMABLY THE LOW BEAM RELAY, BURNED AND MELTED INSIDE THE FUSE BLOCK CAUSING A SMALL FIRE INSIDE THE FUSE COMPARTMENT WHICH FORTUNATELY CONTAINED THE FIRE BUT DESTROYED THE ENTIRE FUSE PANEL (BLOCK). THIS APPEARS TO BE A WELL DOCUMENTED AND COMMON PROBLEM ON THE 2007 BUICK LACROSSE AND YET THERE IS NO RECALL. THIS IS A TOP TIER SAFETY CONCERN AS IT IS ONLY A MATTER OF TIME BEFORE THERE IS A FATALITY ASSOCIATED WITH THIS SAFETY ISSUE. I HAD THE CAR REPAIRED AT A BUICK DEALER FOR A TOTAL OF $616.15. THIS TYPE OF FAILURE SHOULD NOT HAPPEN ON A VEHICLE OF THIS AGE OR MILEAGE, YET I AM READING THAT I AM NOT THE ONLY PERSON TO EXPERIENCE THIS SAME EXACT ISSUE. I AM RESEARCHING ALL CLAIMS AND CONSIDERING A CLASS ACTION LAWSUIT TO HAVE THIS PROBLEM CORRECTED. I FEEL AS THOUGH GM OWES ME MY $616.15 BACK AND SHOULD CORRECT THIS ISSUE VIA A MASS VEHICLE RECALL. *TR
NHTSA ODI #10554898
86,000 miles · Dec 4, 2013
Electrical SystemFire
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE A STOP LIGHT, THE VEHICLE STALLED AND BLACK SMOKE EMITTED FROM THE HOOD AREA WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FUSE BOX AND WIRES WERE SEVERELY BURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE …
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE A STOP LIGHT, THE VEHICLE STALLED AND BLACK SMOKE EMITTED FROM THE HOOD AREA WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FUSE BOX AND WIRES WERE SEVERELY BURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 86,000. UPDATED 1/29/14*CN
NHTSA ODI #10554824
82,000 miles · Dec 3, 2013
Electrical SystemExterior LightingFire
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE LOW BEAM HEAD LIGHTS FAILED AS THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT MENTIONED THAT SMOKE WAS ALSO EMITTING FROM THE ENGINE COMPARTMENT. THE CONTACT DISCOVERED THAT THE SMOKE HAD ORIGINATED FROM THE FUSE…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE LOW BEAM HEAD LIGHTS FAILED AS THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT MENTIONED THAT SMOKE WAS ALSO EMITTING FROM THE ENGINE COMPARTMENT. THE CONTACT DISCOVERED THAT THE SMOKE HAD ORIGINATED FROM THE FUSE BOX, WHICH HAD CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BUT THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
NHTSA ODI #10554583
205,000 miles · Nov 20, 2013
Electrical SystemFire
WAS DRIVING AT NIGHT, VEHICLE LIGHTS WENT DIM, THEN OUT COMPLETELY. PULLED OVER TO SIDE OF ROAD. SMELLED FIRE, OPENED HOOD, SMOKE COMING FROM FUSE BLOCK / BOX UNDER HOOD. LOOKED AT FUSE BLOCK AND SEVERAL RELAYS WERE MELTED AND HAD MELTED A PORTION OF FUSE BLOCK. THERE ARE SEVERAL OTHER COMPLAINTS LIKE THIS POSTED ONLINE. *TR
NHTSA ODI #10553056
50,000 miles · Oct 24, 2013
Wheels
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT UPON INSPECTION, ALL FOUR WHEELS WERE FOUND TO HAVE BEEN LOSING AIR DUE TO CORROSION. IN ADDITION, THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT ALL FOUR WHEELS HAD TO BE REPLACED. THE VEHIC…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT UPON INSPECTION, ALL FOUR WHEELS WERE FOUND TO HAVE BEEN LOSING AIR DUE TO CORROSION. IN ADDITION, THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT ALL FOUR WHEELS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 65,000. UPDATED 11/19/13*LJ
NHTSA ODI #10549356
46,000 miles · Oct 16, 2013
Wheels
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE CLEANING THE RIM ON THE TIRES, THE TIRE STEM BECAME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-CALIBRATED. THE CONTACT MENTIONED THAT A…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE CLEANING THE RIM ON THE TIRES, THE TIRE STEM BECAME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-CALIBRATED. THE CONTACT MENTIONED THAT AFTER THE REPAIRS, THE TIRES WERE CONTINUOUSLY LOOSING AIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
NHTSA ODI #10548093
60,459 miles · Aug 19, 2013
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE STARTED THE ENGINE AND ACTIVATED THE LOW BEAM HEADLIGHTS BUT THEY WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LOW BEAM MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT N…
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TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE STARTED THE ENGINE AND ACTIVATED THE LOW BEAM HEADLIGHTS BUT THEY WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LOW BEAM MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,459.
NHTSA ODI #10536149
88,000 miles · Jul 22, 2013
Electrical SystemExterior LightingFire
I HAVE HAD PROBLEMS WITH MY LOW BEAM HEADLAMPS FOR A COUPLE OF DAYS NOW NOT TURNING ON AT NIGHT OR THEY BEGIN TO FLICKER ON AND OFF CAUSING ME TO DRIVE WITH MY HIGH BEAMS ON.. BUT TODAY I SMELLED AN ELECTRICAL FIRE AS I PARKED AND EXITED MY CAR AND SAW SMOKE COMING FROM UNDER THE HOOD AND IT TURNS OUT THE RELAY FOR THE HEADLAMPS…
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I HAVE HAD PROBLEMS WITH MY LOW BEAM HEADLAMPS FOR A COUPLE OF DAYS NOW NOT TURNING ON AT NIGHT OR THEY BEGIN TO FLICKER ON AND OFF CAUSING ME TO DRIVE WITH MY HIGH BEAMS ON.. BUT TODAY I SMELLED AN ELECTRICAL FIRE AS I PARKED AND EXITED MY CAR AND SAW SMOKE COMING FROM UNDER THE HOOD AND IT TURNS OUT THE RELAY FOR THE HEADLAMPS WAS BURNING AND MELTED. I REMOVED IT BUT IT CAUSED DAMAGE TO THE OTHER RELAYS NEXT TO THIS ONE AND MELTED THE ACTUAL FUSE CENTER. I HAVEN'T CHECKED FOR POSSIBLE DAMAGE TO OTHER COMPONENTS OF MY CAR YET BUT I WILL IN THE MORNING... THIS LOOKS TO BE A COMMON PROBLEM WITH THIS MAKE OF VEHICLE AND STILL NO RECALL HAS BEEN MADE.. *TR
NHTSA ODI #10526040
76,500 miles · Jul 8, 2013
Electrical SystemExterior Lighting
NIGHT HIGHWAY DRIVING THE LOW BEAM HEADLIGHTS SUDDENLY GO OUT. BAD. HIGH BEAMS ARE OK. FOG LIGHTS ARE OK FORTUNATELY SO I COULD DRIVE HOME SAFELY. TURN SIGNALS NORMAL. ONLY THE LOW BEAM HEADLIGHTS APPEAR TO BE AFFECTED. THEY RESUMED WORKING THE NEXT VEHICLE USE, THE NEXT DAY. *TR UPDATED 9/19/13 *CN UPDATED 09/24/2013 *JS …
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NIGHT HIGHWAY DRIVING THE LOW BEAM HEADLIGHTS SUDDENLY GO OUT. BAD. HIGH BEAMS ARE OK. FOG LIGHTS ARE OK FORTUNATELY SO I COULD DRIVE HOME SAFELY. TURN SIGNALS NORMAL. ONLY THE LOW BEAM HEADLIGHTS APPEAR TO BE AFFECTED. THEY RESUMED WORKING THE NEXT VEHICLE USE, THE NEXT DAY. *TR UPDATED 9/19/13 *CN UPDATED 09/24/2013 *JS
NHTSA ODI #10523761
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.