2007 Buick Lacrosse

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT 55 MPH, THE LOW BEAM HEADLAMPS SHUT OFF WITHOUT WARNING. WHILE DRIVING AT NIGHT, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

IN EARLY DECEMBER 2014, THE LOW-BEAM HEADLIGHTS STOPPED WORKING PERMANENTLY. REPLACING THE HDM MODULE DOES NO RECTIFY THE SITUATION AND THE FUSES AND LAMPS ARE IN GOOD WORKING CONDITION. I HAVE BEEN DRIVING 7 MONTHS WITH HIGH-BEAMS ONLY, WHICH ENDANGERS OTHER DRIVERS AND PUTS ME AT RISK OF HEAD-ON COLLISION. OTHER PEOPLE HAVE INDICATED THEIR CARS HAVE BURNED BECAUSE OF THIS SITUATION. I FIRST NOTICED GM'S PUBLIC ACKNOWLEDGMENT OF THE DEFECT IN DECEMBER, BUT NEARLY 7 MONTHS LATER, THEY HAVE NEITHER NOTIFIED ME NOR ANNOUNCED A WAY TO FIX THE PROBLEM. MY DEALERSHIP HAS NO REMEDY TO OFFER. IN ONE WEEK MY STATE INSPECTION EXPIRES. AFTER THAT I WILL NOT BE ABLE TO DRIVE THE CAR OR SELL IT.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY FOR THE RECALL WAS STILL UNDER DEVELOPMENT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE HEADLIGHTS TURNED OFF INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT A LOW SPEED, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. MA 08/13/15

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V755000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,500. UPDATED 8/27/15*CN THE CONSUMER STATED THE LOW BEAMS LIGHTS WENT OUT WHILE DRIVING. UPDATED 09/10/15*JB

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE BULB WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE ALSO RECURRED ON THE PASSENGER SIDE LOW BEAM HEADLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

A FEW TIMES THE HEADLIGHTS WENT OUT . DRIVING ON TWO LANE ROAD ONCE WAS CLOSE TO HEAD ON ACCIDENT . I DID EXTENSIVE TESTING TO FIND THAT THE HDM LOW BEAM HEAD LIGHT RELAY MANUFACTURED BY I THINK DELPHI WAS THE PROBLEM . I WENT TO AUTO SUPPLY BOUGHT THE HEAVIEST DUTY RELAY I COULD FIND . I REPLACED IT AN PROBLEM WAS SOLVED . THIS WAS BACK IN MAY OF 2014 . THEN IN JANUARY 2015 I RECEIVED RECALL FOR THIS PROBLEM . I HAVE CONTACTED G.M. SEVERAL TIMES . I READ WHERE THEY STATE IF YOU HAVE PAID FOR THE REPAIR THEY WILL REIMBURSE OWNER FOR THE REPAIR . THIS IS BLACK AND WHITE PLAIN AND SIMPLY . I SUBMITTED FORM , RECEIPTS , ECT . ACCORDING TO THEIR REQUIREMENT ON THE RECALL LETTER . DOES NOT SAY I HAVE TO WAIT FOR SEVERAL MORE LETTERS OR SEVERAL YEARS IT IS ON THEIR RECALL LETTER .EVERYTHING THEY ASKED FOR TO THE STANDARDS . WHILE ON VACATION MESSAGE TO CALL . AFTER MANY CALLS AGAIN I WAS TOLD I HAVE TO WAIT FOR SECOND RECALL LETTER TO GET REIMBURSED . SHE STATED I HAVE TO TAKE IT TO DEALER . WHY SO I CAN HAVE ANOTHER DEFECTIVE RELAY INSTALLED . NOT GOING TO HAPPEN JUST REIMBURSE ME FOR THE CLAIM I SUBMITTED . I CAN'T RETURN A ONE YEAR OLD RELAY THAT IS FAR BETTER THAN THEIR DEFECTIVE RELAY .THEY CAN'T FIGURE A REMEDY OUT YET . IT HAS BEEN A YEAR NOW AND I AM STILL WAITING TO BE REIMBURSED BECAUSE I DID NOT RECEIVE THE SECOND RECALL NOTIFICATION BECAUSE THEY CAN'T FIGURE THIS OUT . DRIVING A CAR AT NIGHT WITHOUT HEADLIGHTS IS NOT SAFE AND NEITHER IS PUTTING ONE OF THEIR DEFECTIVE RELAYS BACK IN IT . THIS RELAY HAS BEEN NOTED TO NOT ONLY FAIL , BUT IT CAN MELT CAUSING WIRE HARNESS TO MELT AT A REPLACEMENT COST TO APPROACH $ 2,000 AND AN POSSIBLY AN ENGINE FIRE AND THAT COST VERY HIGH OR VEHICLE REPLACEMENT . JUST PAY ME THE MONEY OWED ...