NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
125 reportsClear category filter60,000 miles · Feb 5, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS CEASED TO ILLUMINATE. THE FAILURE RECURRED CONTINUOUSLY AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE MANUFACTURER DID NOT PROVIDE A NOTI…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS CEASED TO ILLUMINATE. THE FAILURE RECURRED CONTINUOUSLY AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE MANUFACTURER DID NOT PROVIDE A NOTIFICATION SCHEDULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10681559
38,000 miles · Feb 4, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE EXTERIOR LIGHTING BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED …
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE EXTERIOR LIGHTING BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #10681303
Mileage unknown · Jan 28, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSU…
Read full complaint
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 6/19/2015*JS
NHTSA ODI #10679545
Mileage unknown · Jan 19, 2015
Electrical SystemExterior Lighting
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AN…
Read full complaint
MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE OF VEHICLE FOR THE HEADLAMPS. CONTACTED BUICK AND WAS INFORMED THAT THEY CAN NOT FIX THIS PROBLEM YET BECAUSE THERE IS NO "OFFICIAL" RECALL FOR THIS PROBLEM. THIS IS A DANGER WHEN SOMEONE'S HEADLIGHTS GO OUT ALL OF THE SUDDEN WHILE YOU ARE DRIVING AT NIGHT; THIS COULD CAUSE A MAJOR ACCIDENT WHICH COULD INVOLVE LIVES. THEY INFORMED ME I HAVE TO WAIT TO GET THE "OFFICIAL" NOTICE BEFORE THEY CAN FIX THE PROBLEM OR I CAN BRING IN MY VEHICLE AND HAVE IT LOOKED AND FIXED AT MY EXPENSE. THIS IS A SERIOUS PROBLEM AND SHOULD BE TAKEN CARE ASAP BY BUICK AT THEIR EXPENSE, NOT THE EXPENSE OF THE DRIVER OF THE VEHICLE INFORMING THEM THAT THIS PROBLEM HAS ALREADY OCCURRED? PLEASE LOOK INTO THIS MATTER AND LET ME KNOW HOW SOON CAN I GET THIS PROBLEM FIXED. THANK YOU. *TR
NHTSA ODI #10676459
122,220 miles · Dec 15, 2014
Electrical SystemExterior Lighting
WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE N…
Read full complaint
WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE NEED THIS REPAIRED UNDER THE 12-1-2014 RECALL FROM BUICK. *TR
NHTSA ODI #10664467
92,000 miles · Nov 3, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED DURING THE NIGHT AND THE HIGH BEAMS WERE REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10652015
48,000 miles · Oct 15, 2014
Electrical SystemExterior Lighting
WHILE DRIVING AT DARK LOW BEAM HEADLIGHTS SHUT OFF. HIGH BEAM STILL WORKED. AFTER SEVERAL MINUTES LOW BEAMS STARTED WORKING AGAIN. THIS HAS HAPPENED TO ME 3 TIMES NOW. *TR
NHTSA ODI #10644951
65,000 miles · Oct 12, 2014
Electrical SystemExterior Lighting
MY WIFE WAS TAKING HER FATHER TO THE HOSPITAL WHEN SHE THE LOW BEAM HEADLIGHTS WERE TO COME ON THEY DID NOT. SHE HAD TO DRIVE THE REST OF THE WAY WITH ONLY HER PARKING LIGHTS ON. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN 2013 WE HAD TO REPLACE A RELAY UNDER THE HOOD IN THE FUSE BOX FOR THE SAME ISSUE. THIS TIME WE TOOK IT …
Read full complaint
MY WIFE WAS TAKING HER FATHER TO THE HOSPITAL WHEN SHE THE LOW BEAM HEADLIGHTS WERE TO COME ON THEY DID NOT. SHE HAD TO DRIVE THE REST OF THE WAY WITH ONLY HER PARKING LIGHTS ON. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IN 2013 WE HAD TO REPLACE A RELAY UNDER THE HOOD IN THE FUSE BOX FOR THE SAME ISSUE. THIS TIME WE TOOK IT INTO OUR LOCAL PARTS SHOP TO REPLACE THE RELAY AND FOUND OUT THAT THE FUSE BOX HAD MELTED TOGETHER AND HAVE HAD IT TOWED TO BE REPAIRED, THIS WAS ON A 2007 BUICK LA CROSS. I UNDERSTAND THIS IS NOT THE FIRST TIME THIS HAS HAPPENED THIS TYPE OF VEHICLE AND I BELIEVE IT SHOULD BE REPAIRED BY THE DEALER AND A SAFETY RECALL STARTED. *TR
NHTSA ODI #10644174
57,000 miles · Oct 7, 2014
Electrical SystemExterior LightingPower Train
PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THA…
Read full complaint
PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND SPUN 2.5 TIMES IN A CIRCLE IN APP. 12" OF MUD BEFORE IT STOPPED, AND HAD TO BE TOWED OUT. PRESENTLY, THE ABS SERVICE LIGHTS REMAIN ON, THE CLOCK AND RADIO LIGHTS ARE OUT, THE CD PLAYER DOES NOT FUNCTION AT ALL, THE SEAT BELT LIGHT MAY COME ON IN TRANSIT UNPROVOKED, GOING ON AND OFF FOR THE DURATION OF THE TRIP. IF CRUISE CONTROL IS NOT TURNED OFF WHEN PARKED THE GAS NEEDLE DROPS AS IF THERE IS A LEAK. IF THERE ARE NO OTHER RECALLS ON THIS CAR, THERE SHOULD BE! *TR
NHTSA ODI #10643213
83,525 miles · Oct 6, 2014
Exterior Lighting
I WAS DRIVING ON INTERSTATE AT NIGHT 65 MPH AND MY HEADLIGHTS AUTOMATICALLY WENT OFF. THEY WOULD NOT COME BACK ON. I DROVE WITH HIGH BEAMS UNTIL I COULD GET OFF AN EXIT. SAT THERE AND TRIED TO GET THEM ON...NO LUCK. FINALLY THEY CAME BACK ON AND 15 MINUTES LATER THEY WENT OFF AGAIN. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON FOR …
Read full complaint
I WAS DRIVING ON INTERSTATE AT NIGHT 65 MPH AND MY HEADLIGHTS AUTOMATICALLY WENT OFF. THEY WOULD NOT COME BACK ON. I DROVE WITH HIGH BEAMS UNTIL I COULD GET OFF AN EXIT. SAT THERE AND TRIED TO GET THEM ON...NO LUCK. FINALLY THEY CAME BACK ON AND 15 MINUTES LATER THEY WENT OFF AGAIN. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON FOR 35 MINUTES. TOOK IT IN TO GM CERTIFIED SERVICE DEPT. AND THEY SAID THERE WAS NOTHING WRONG WITH THE LOW BEAMS. DRIVING HOME FROM SERVICE DEPT, THEY WENT OUT AGAIN !!!!!! WHAT IS THE PROBLEM WITH THIS?. VERY VERY DANGEROUS AND CANNOT DRIVE MY CAR BECAUSE I AM NOT SURE WHEN THE LIGHTS WILL GO OUT....THUNDERSTORMS, NIGHT TIME, SNOW, ETC....I NEED MY LOW BEAM LIGHTS !!!! I AM CALLING THE SERVICE DEPT. AGAIN TOMORROW AND DEMANDING THEY FIX THIS PROBLEM BEFORE I HAVE A SERIOUS ACCIDENT !!!!!!!!! *TR
NHTSA ODI #10641857
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Consequence & remedy
Consequence: WITH THIS CONDITION, FUEL AND/OR FUEL VAPORS COULD SEEP OUT BETWEEN THE LAYERS, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.