2024 Buick Envista

The rear suspension is not able to handle passengers in the back seat. Passengers in the back seat experience pain in the lower back on even small bumps in the road. It seems as though the rear springs are inadequate to keep the shocks from bottoming out and causing pain to the passengers. On a 5-hour drive, my adult son experienced so much pain from the ride that he took two days off work to recover. I took the vehicle for service and asked them to look at it. The service writer at the dealer told me it is a known problem that they cannot fix without a recall on the rear springs.

Three times in the last week while driving, my electronic dashboard went completely black and the music playing stopped. Within 10 seconds it came back up but my phone was disconnected and the system had to be reprogrammed. It was frightening as I was not sure what was happening and had no way of seeing whether my car was in drive and drivable. There was a safety recall last year for this issue. My VIN was not included.

I picked up my new lease on 9/23/24. I don't understand why the rear taillights at the hatch level don't also work as turn indicators/brake lights. I learned that there is a set of lights on the lower half of the rear end, closer to the fascia. Once I was following another Buick Envista and I was amazed at how low those lights are. On another occasion when I was using the adaptive cruise control, I almost caused an accident because the driver behind me apparently did not see any brake lights in their "usual" position.

Our 2024 Buick Envista’s air conditioner does not work. The car has less than 2500 miles on it. It is in the shop for the second time. If you google search ‘Buick Envista Air Conditioner’ you’ll find multiple forums where a number of 2024 Envista owners are having the exact same issue and like me experiencing no resolve with the dealerships. I’m requesting the NHTSA consider a recall on this vehicle please! Driving children in extreme heat is NOT SAFE. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Friday, September 13, 2024, without warning, the instrument panel that shows the speed of the car (and left and right turn signals), turned off and went black (blank), while I was driving my brand new Buick, Envista. It was less than three months old at the time. The car’s mileage was at about 1,000 miles. I did not know what speed my car was going, other than by watching cars around me. I did not know if the car’s turn signals were working. I did not know if the car’s brake lights were working. I did not know if traffic behind me would know if I was coming to a stop or planning a turn. VERY SCARY!!!! I was so worried about a possible traffic accident occurring if none of the car’s turn signals and/or brake signals weren’t working. My wife was so scared she didn’t want to ride in the car any more! I called onstar and they ran a diagnostic check of the car, while the screen was black, but they found nothing wrong. I printed the onstar report and brought it to the dealer. I drove the car to the dealer on Monday, Sept 16 so they could diagnose the problem. They could not duplicate the instance as shown on their ticket number, BUCS508706. Buick customer service assigned a case number and advised driving the car to the dealer immediately should this black/Blank screen happen again so they can see the problem while the car is still running.

While sitting at a stoplight, my vehicle began chiming along with the following symbols illuminated on the dash: Brake System Warning Light, Antilock Brake System (ABS), Malfunction Indicator Lamp, Electronic Stability Control (ESC). I also received the following warning messages: "Brake System Failure Max Speed 62 mph," "Service Stabilitrak," & "Steering Assist Reduced." When the stoplight turned green, I accelerated at a low speed to get through the intersection so I could safely pull over. When I hit the brakes, I had to jam the brake pedal as far as it would go repeatedly to get the vehicle to stop rolling and eventually stop. It felt as though my brakes went out, and every time I pressed the brake pedal it made a weird popping/air sound inside of the vehicle. I cautiously drove my vehicle at 5-10mph, 4 miles to my sister's home, and every stop sign/stopped car or stoplight I encountered I had to start braking 1/2 a block before because my vehicle didn't feel like it was going to stop. I called the service department at the dealership where I purchased the car 1.5 weeks before, and they provided me with GM's roadside assistance contact to have my car towed. My car was towed to the dealer, 45 miles away that night, and Thursday, 8/29, morning, the service department called me and said that they couldn't find anything wrong with my car - all of the warning lights and messages were no longer on, and the brakes were working as normal. Today is 9/3, and my vehicle is still at the service department as they try to get it to mimic what happened to me on 8/28.

The contact owns a 2024 Buick Envista. The contact stated that while driving at various speeds, the instrument panel became inoperable. While starting the vehicle, the instrument panel failed to turn on. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted by the dealer, who informed the dealer to return the vehicle until a solution was determined. The failure mileage was approximately 200.

The instrument panel intermittently blacks out during vehicle startup or while driving. I haven't had my vehicle for 30 days and it's happened many many times, almost caused an accident due to the distraction it has caused. No warning signs prior to the screen blacking out. Service calibrated/reprogrammed the radio but issues have continued. I have several photos and videos of the numerous times this has happened.

The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the air conditioner became inoperable. The contact stated that the air conditioner was not blowing cool air. The vehicle was taken to the dealer where it was diagnosed with a Freon leak into the engine compartment. Due to the failure, the contact was informed that the front evaporator needed to be replaced. The vehicle was not repaired. The contact was informed that the part was ordered; however, there was a three-month period before delivery. The manufacturer was made aware of the failure and a loaner vehicle request was approved. The failure mileage was approximately 3,800.