2019 Buick Encore

The contact owns a 2019 Buick Encore. The contact stated that while attempting to accelerate from a stoplight, the engine revved up before accelerating. While the vehicle was accelerating, the check engine warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the wastegate for the turbocharger was stuck, causing the turbocharger to fail. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact became aware of a TSB for 2017-2018 Buick Encore vehicles under TSB Number: N232395330; but the 2019 Buick Encore was not included. The manufacturer was not informed of the failure. The failure mileage was 68,000. The VIN was not available.

The contact owns a 2019 Buick Encore. The contact stated while driving 65 MPH on the highway, the vehicle started to lose motive power, started jerking back and forth, and there was white smoke coming from the tailpipe. The contact attempted to depress the accelerator pedal; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact merged to the side of the road before driving to the residence. The vehicle was driven to an independent mechanic where it was diagnosed with turbocharger failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 123,000.

The contact owns a 2019 Buick Encore. The contact stated that while driving at 20-25 MPH, the vehicle was suddenly rear-ended when the other vehicle failed to stop at a stop sign. As a result, the vehicle spun around and hit the curb, and a stop sign where it came to a stop. The driver-side and passenger-side air bags did not deploy. After the impact, the contact received a notice on her phone that there was a problem with the air bag. The vehicle failed to restart after the crash. The contact went to the Urgent care clinic and was transported to the Hospital via ambulance. The contact suffered injuries to her neck. The contact's passenger was injured and waiting for a medical diagnosis. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2019 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with fuel pump and thermostat failure. The contact was informed that the fuel pump and thermostat needed to be replaced. The vehicle was repaired. The contact stated that the failure had recurred. The contact stated while driving at an undisclosed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000.

I've only had the car for under a month and twice this has happened. When I came to a stop, the start/stop system was activated (engine shuts off) and I put the car in P (parked). Then when I placed it into reverse and released the brake which started the engine, there was a huge jolt/jerk/buck. This happened twice and as far as I know this these are the only times I've committed this specific sequence of events.

The full type of this tire is Continental ContiProContact P215/55 R18 94H Also DOT is IP5 OF8PAO 5323. Note there are two letter "O". Either one or both of those could be the number 0. I cannot tell the difference on my tire. When I was driving in a parking lot I heard a loud noise and did not know what it was. I did not think to look at my instrumental panel so I drove around a half mile home. Then I noticed the TPMs warning and saw that the tire was completely flat. I saw sidewall damage that look like something cut into my side wall or perhaps that was the blowout. It was cut about a half inch or inch long in the outside sidewall of the tire. The tire only had about 821 miles on it. I check the pressure consistently and it always was the proper pressure as specified by the vehicle door jamb. Also my vehicle shows me the exact tire pressure when on the instrument panel. I checked it the morning before the blowout happened and the tire pressures were fine. Also I look at my tire pressure almost every time I drive (about every day) using the tire pressure indication on my instrument panel. I never hit any potholes or any curbs. The tire looked normal and felt fine when I was driving on it (until the blowout of course). Also according to the DOT it was manufactured late 2023 so it does not sound like dry rot. This seems like it could either be a manufacturing defect or installation defect of some sort. A blowout obviously is a safety risk since this could have happened on a busy highway. Luckily I got home safely. When I brought it in to the dealer for repair they thought maybe something hit the tire from the outside. I believe the dealer got rid of the tire so it would not be available for inspection. No warning before the failure occurred.