NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
89 reports60,000 miles · May 6, 2022
Engine And Engine Cooling
The contact owns a 2017 Buick Encore. The contact stated while his daughter was driving at various speeds, the check engine warning light illuminated and the vehicle stalled inadvertently. The contact's daughter was unable to restart the vehicle. The vehicle was towed to an independent mechanic on three separate occasions where …
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The contact owns a 2017 Buick Encore. The contact stated while his daughter was driving at various speeds, the check engine warning light illuminated and the vehicle stalled inadvertently. The contact's daughter was unable to restart the vehicle. The vehicle was towed to an independent mechanic on three separate occasions where the turbo charger, the under-boost sensor, and spark plugs were replaced. However, the failure recurred several days after the repair. The contact stated that the failure had been recurring predominantly while driving 70-80 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. THE CONSUMER STATED THE DEALERSHIP WAS NOTIFIED AND ADVISED THE AFTER MARKET TURBO WAS THE CAUSE OF THE FAILURE. AFTER THE TURBO WAS REPLACED, THE CATLYTIC CONVERTOR BECAME AN ISSUE. THE CONSUMER STATED THERE WAS A NEW DRAGGING NOISE.
NHTSA ODI #11463620
Mileage unknown · Apr 24, 2022
Visibility/wiper
On numerous occasions, windshield wipers stop moving even though wipers are engaged to on, causing poor visibility for driving.
NHTSA ODI #11461985
Mileage unknown · Feb 10, 2022
Air BagsFuel/propulsion System
1.BOTH OF MY AIRBAGS ARE SHOWING OFF. WHEN A PASSENGER IS PRESENT ON THE FRONT PASSENGER SIDE, THE PASSENGER AIRBAG STILL LIGHTS UP AS OFF. 2. IF THE AIRBAGS DO NOT DEPLOY IN AN ACCIDENT, DUE TO THE SENSOR THIS WILL BE VERY DANGEROUS. 3. VEHICLE HAS BEEN INSPECTED. 4.THE MANIFOLD AND INTAKE DID NOT WORK. THE CAR ONLY HAS 87,000 …
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1.BOTH OF MY AIRBAGS ARE SHOWING OFF. WHEN A PASSENGER IS PRESENT ON THE FRONT PASSENGER SIDE, THE PASSENGER AIRBAG STILL LIGHTS UP AS OFF. 2. IF THE AIRBAGS DO NOT DEPLOY IN AN ACCIDENT, DUE TO THE SENSOR THIS WILL BE VERY DANGEROUS. 3. VEHICLE HAS BEEN INSPECTED. 4.THE MANIFOLD AND INTAKE DID NOT WORK. THE CAR ONLY HAS 87,000 MILES ON IT. THE DATE OF NUMBER 4 IS 2/10/2022.
NHTSA ODI #11451403
Mileage unknown · Feb 1, 2022
Unknown Or Other
Unable to use radio/rearview camera putting at higher risk of crashing when backing out.
NHTSA ODI #11449751
Mileage unknown · Sep 20, 2021
Power Train
Turbo failure on car caused lack of power to the vehicle when accelerating
NHTSA ODI #11433628
Mileage unknown · Aug 9, 2021
Forward Collision AvoidanceLane DepartureUnknown Or Other
Electrical System/Technical Issues with Intellink features. Vehicle will not come out of VALET Mode. Wifi shows several addresses of info I'm never used & I'm not using. The Cruise Control feature of vehicle Has Never worked since car was purchased Brand New off the lot. Warning signal constantly appears on dashboard in red for …
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Electrical System/Technical Issues with Intellink features. Vehicle will not come out of VALET Mode. Wifi shows several addresses of info I'm never used & I'm not using. The Cruise Control feature of vehicle Has Never worked since car was purchased Brand New off the lot. Warning signal constantly appears on dashboard in red for a second but unable to read it* too brief. The dealership has all the info. Part was already replaced. Has been reset many times over & reported then it starts back for no clear stated reason. Dealership will have best date info. Please assist.
NHTSA ODI #11428384
70,000 miles · Jun 30, 2021
Service Brakes
The contact owns a 2017 Buick Encore. The contact stated while reversing, the brake assist warning light illuminated, and the brake pedal was depressed but failed to respond. After the warning light disappeared, the brake started to respond. The vehicle was taken to the dealer for diagnosis however, the warning light was no long…
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The contact owns a 2017 Buick Encore. The contact stated while reversing, the brake assist warning light illuminated, and the brake pedal was depressed but failed to respond. After the warning light disappeared, the brake started to respond. The vehicle was taken to the dealer for diagnosis however, the warning light was no longer illuminated. The vehicle was not repaired. The contact stated the failure persisted since the vehicle was purchased. The vehicle was taken back to the dealer however, the mechanic was still unable to diagnose the vehicle with the warning light illuminated. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The approximate failure mileage was 70,000.
NHTSA ODI #11422930
Mileage unknown · Jun 3, 2021
Air BagsCrashInjury
Was rear ended by a suspect fleeing police, he hit me about 100 mph, pushed my car into the rear of the car in front of me. Air bags did not deploy.
NHTSA ODI #11419457
60,000 miles · Apr 28, 2021
Air BagsCrashInjury
I WAS AT A STANDSTILL WAITING ON TRAFFIC TO PASS TO MAKE A LEFT TURN. I WAS REAR ENDED AND IT CAUSED ME TO GO INTO SOMEONE'S YARD AND HIT THEIR CAR AS WELL. MY AIRBAGS DID NOT DEPLOY DURING THIS ACCIDENT. THE IMPACT WAS ENOUGH TO SEND ME DOWN THE STREET INTO SOMEONE'S YARD BUT NOT ENOUGH TO DEPLOY MY AIRBAGS?
NHTSA ODI #11414325
33,000 miles · Dec 26, 2020
Electrical SystemPower TrainVisibility/wiper
THE VEHICLE STARTED MAKING NOISES AND THE INSTRUMENT PANEL AND SCREEN WENT OUT. THE VEHICLE WAS DRIVABLE, BUT THE ENTIRE INSTRUMENT PANEL WAS OUT. RADIO STOPPED WORKING, MY SCREEN WENT DARK AND THE BACKUP CAMERA DIDN'T WORK. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS STATIONARY AND THE SECOND IT OCCURRED WHILE BACKING OUT A PA…
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THE VEHICLE STARTED MAKING NOISES AND THE INSTRUMENT PANEL AND SCREEN WENT OUT. THE VEHICLE WAS DRIVABLE, BUT THE ENTIRE INSTRUMENT PANEL WAS OUT. RADIO STOPPED WORKING, MY SCREEN WENT DARK AND THE BACKUP CAMERA DIDN'T WORK. THE FIRST TIME THIS HAPPENED THE VEHICLE WAS STATIONARY AND THE SECOND IT OCCURRED WHILE BACKING OUT A PARKING SPOT.
NHTSA ODI #11384992
Official recalls
2Jul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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