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2017 Buick Encore

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Buick Encore do not stand out strongly from the model-year median of 67.

About this comparison →
89Owner complaints

Model-year median: 67

2Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
60
2014124
201579
201689
201774
201884
201919
2020
Compare all Encore years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
35Air Bags
13Unknown Or Other
13Power Train
9Fuel/propulsion System
8
All reported categories
Seat Belts
8Service Brakes
8Visibility/wiper
8Engine And Engine Cooling
7Electrical System
4Steering
4Structure
4Tires
3Vehicle Speed Control
3Suspension
2Electronic Stability Control (esc)
1Exterior Lighting
1Forward Collision Avoidance
1Lane Departure
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

44 reports with mileage · 45 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports4 fire reports8 injury reports

Unknown Or Other complaints

13 reports
Clear category filter
Mileage unknown · May 29, 2026
StructureUnknown Or OtherWheels

UNKNOWN. MY 2017 Buick Encore while parked in front of my home just blew up at 1 am. I have a video of this occuring. It was on the passengers side. My neighbor stated that he heard a loud bang and went outside. He said parts were flying off my car. I don't know how to send the video but I do have one when this occured. I h…

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UNKNOWN. MY 2017 Buick Encore while parked in front of my home just blew up at 1 am. I have a video of this occuring. It was on the passengers side. My neighbor stated that he heard a loud bang and went outside. He said parts were flying off my car. I don't know how to send the video but I do have one when this occured. I have contacted Buick Corporate and now they are saying that they are sending my matter to the legal department. Buick corporate told me to have my vehicle towed to the Buick Dealer which I did because I wanted to know why that happened. I paid to have it towed and tomorrow I have to pay to have it towed back home until legal gets back in touch with me. The way that the vehicle exploded I am scared to even get back into the vehicle. I am so thankful that this occured at 1 am and my grandson was in bed This could have really hurt or killed someone. I thank God that I wasn't driving it. When the tow truck driver arrived he said oh your air bag exploded . I told him that I didn't know what caused it. The Buick dealer never inspected the vehicle. The Buick dealer stated that it was the tire that blew from his visual inspection.

NHTSA ODI #11740762

Mileage unknown · May 22, 2026
EnginePower TrainUnknown Or Other

Formal Consumer Complaint Statement — GM / Crivelli Buick I am filing a formal consumer complaint against Crivelli Chevrolet Buick GMC and General Motors/Buick regarding what I believe was discriminatory and unfair treatment in connection with a warranty-covered vehicle repair. The customer is [XXX] , owner of a 2017 Buick Enc…

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Formal Consumer Complaint Statement — GM / Crivelli Buick I am filing a formal consumer complaint against Crivelli Chevrolet Buick GMC and General Motors/Buick regarding what I believe was discriminatory and unfair treatment in connection with a warranty-covered vehicle repair. The customer is [XXX] , owner of a 2017 Buick Encore. The vehicle was serviced by Crivelli Chevrolet Buick GMC in Mt. Pleasant, Pennsylvania, on or about May 20, 2026, for a turbocharger failure covered under GM Special Coverage Bulletin N232395330. The vehicle had recently passed Pennsylvania safety and emissions inspection on April 30, 2026. The turbo-related diagnostic code appeared on or about [XXX]. Crivelli completed the minimum turbocharger warranty repair but then informed the customer that additional intake/manifold-related repairs were needed and would not be covered. The customer disputed this because the additional failure appeared during the same repair sequence and appears directly related to the covered turbocharger failure. A written request was faxed asking Crivelli to review the invoice, compare the repair to GM’s covered parts list, and submit the related intake/manifold issue to GM for collateral coverage, goodwill review, or warranty consideration. Crivelli did not respond to the fax notice and did not return the customer’s calls. When the customer attempted to follow up with the service department, Scott from the service department refused to review the concern, refused to provide further service, and refused to contact GM regarding the related warranty issue. Based on the conduct, tone, refusal to review the documentation, refusal to escalate to GM, and refusal to provide equal service, I believe the customer was denied fair consumer service because of race.The customer is not asking for special treatment. The customer is asking for equal treatment, proper review of GM’s own warranty/special coverage bulletin, and fair handling of a related mechanical INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

NHTSA ODI #11739555

Mileage unknown · Oct 27, 2024
Unknown Or Other

I HAVE AN AUTOMATIC TRANSMISSION. WHEN I AM STOPPED AT A TRAFFIC LIGHT ON AN INCLINE, THE CAR WILL SOMETIMES ROLL BACKWARDS WITH MY FOOT ON THE BRAKE OR WHEN CHANGING MY FOOT TO THE GAS PEDAL TO MOVE FORWARD ONCE THE LIGHT CHANGES. THE MORE THE INCLINE; THE WORSE THE PROBLEM. This happens at a bus stop in a community with an inc…

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I HAVE AN AUTOMATIC TRANSMISSION. WHEN I AM STOPPED AT A TRAFFIC LIGHT ON AN INCLINE, THE CAR WILL SOMETIMES ROLL BACKWARDS WITH MY FOOT ON THE BRAKE OR WHEN CHANGING MY FOOT TO THE GAS PEDAL TO MOVE FORWARD ONCE THE LIGHT CHANGES. THE MORE THE INCLINE; THE WORSE THE PROBLEM. This happens at a bus stop in a community with an incline and kids at a bus stop. This feeling is as I am driving a manual vehicle. It's not a good feeling knowing that there's children around and knowing that we want our children around for the future and something like this happens with a vehicle, the service department in the dealership cannot find what the problem is. This has happened to my car more than once. I have complained about it once and I am complaining about it again. I have low mi on my car and now, this has happened between the low miles of my car after purchasing up to miles. I have on it now .I've got 110,000 mi on my car and it still is not being repaired and is still happening. And it's bad. Once the car is paid off it turns into multiple problems with my car. Up

NHTSA ODI #11622138

Mileage unknown · Jul 4, 2024
EngineUnknown Or Other

Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine V…

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Engine, vehicle purchased end 2019. Several repairs, New Battery, some warranty repairs. March of 2022 PO131 - HO2s PO171 fuel trim lean PO300 engine misfire Evap system flow PO496 P1101 intake airflow UO401, 71 invalid data from the motor. Jun 2023 Need a New Engine 10k (Dealership) Sought out 2nd opinion 8k for New Engine Vehicle has been dead ever since. Repairs surpass what’s owed.

NHTSA ODI #11598890

Mileage unknown · Apr 16, 2024
Unknown Or Other

Stop at inclined, stopping at stop sign, releasing foot off brake pedal, car rolls to the rear,

NHTSA ODI #11583217

Mileage unknown · Sep 15, 2022
Unknown Or Other

This car has front and back wheels differential issues. I bought this car last month and was on the highway when I heard loud clicking noises and tried to reverse and almost hit another driver. I took the car to 4 repair shops and was told to send it back to Carvana or Buick because of mechanical issues where Pep Boys decline to…

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This car has front and back wheels differential issues. I bought this car last month and was on the highway when I heard loud clicking noises and tried to reverse and almost hit another driver. I took the car to 4 repair shops and was told to send it back to Carvana or Buick because of mechanical issues where Pep Boys decline to repair for they didn’t have the heavy equipment so I finally got the car towed for the fifth time to Faulkner Buick in Trevor’s PA where it’s currently at! Also I found out from Buick that they car had a major brakes and rotors problem that I didn’t did for as I stated I just bought this car last month and was not put 100 miles on it and I can’t afford to get it repaired! Carvana isn’t supportive of the above issues and I want my money back asap!

NHTSA ODI #11484663

Mileage unknown · Feb 1, 2022
Unknown Or Other

Unable to use radio/rearview camera putting at higher risk of crashing when backing out.

NHTSA ODI #11449751

Mileage unknown · Aug 9, 2021
Forward Collision AvoidanceLane DepartureUnknown Or Other

Electrical System/Technical Issues with Intellink features. Vehicle will not come out of VALET Mode. Wifi shows several addresses of info I'm never used & I'm not using. The Cruise Control feature of vehicle Has Never worked since car was purchased Brand New off the lot. Warning signal constantly appears on dashboard in red for …

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Electrical System/Technical Issues with Intellink features. Vehicle will not come out of VALET Mode. Wifi shows several addresses of info I'm never used & I'm not using. The Cruise Control feature of vehicle Has Never worked since car was purchased Brand New off the lot. Warning signal constantly appears on dashboard in red for a second but unable to read it* too brief. The dealership has all the info. Part was already replaced. Has been reset many times over & reported then it starts back for no clear stated reason. Dealership will have best date info. Please assist.

NHTSA ODI #11428384

35,765 miles · Dec 24, 2020
SuspensionUnknown Or Other

THE STABLITRAK LIGHT CAME ON AND VEHICLE HAS A THROBBING COMING FROM REAR OF VEHICLE, TAKING VEHICLE INTO HAVE CHECKED AS WHEN YOU APPLY BRAKES IT IS FELT. THE THROBBING ALSO HAPPENS WHEN VEHICLE IS STATIONARY AND DEALER ADVISED NOT TO DRIVE

NHTSA ODI #11384889

35,000 miles · Oct 19, 2019
Air BagsUnknown Or OtherCrash

WE HIT 2 DEERS AT 70 MPH IT DAMAGED THE WHOLE FRONT PART OF OUR CAR . NONE OF THE AIR BAGS DEPLOYED. THE 4 WAY FLASHERS CAME ON THE SEATBELTS LOCKED UP YET NO AIRBAGS. ALSO THIS IS THE FIRST AND ONLY TIME THE 4 WAY FLASHERS WORKED. THE CAR HAS BEEN FIXED AND NO 4 WAY FLASHERS AGAIN.

NHTSA ODI #11269561

Official recalls

2

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.