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2021 Buick Encore Gx

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Buick Encore Gx do not stand out strongly from the model-year median of 31.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 14 of 52 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports3 injury reports

Engine complaints

15 reports
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Mileage unknown · Oct 2, 2024
EngineFuel/propulsion SystemPower Train

I went off the road after my check engine light came on and my vehicle decided to jerk and wouldn’t go over 66 miles. It happened randomly

NHTSA ODI #11617636

Mileage unknown · Aug 8, 2024
Engine

Have had my car in the shop multiple time to be put on computer. It states under boost in the turbo. This car is barley 3 years old . And when the check engine light comes on the car goes into limp mode. This is just crazy . I've read more and more people complaining about this but buick doesn't want to do anything about it

NHTSA ODI #11607294

Mileage unknown · May 6, 2024
Engine

The Turbo on vehicle has gone out once within a couple years of ownership and just recently went out again. I bought vehicle new and is a 2021 model. In researching this make and model it seems to be an ongoing issue with several owners experiencing this issue.

NHTSA ODI #11587328

Mileage unknown · Sep 22, 2022
EngineFuel/propulsion System

I'm in need of a repair on my 2021 Buick Encore GX. It was seen at GM of Marion on July 30 for a warning light that came on as I was driving down the road after having an oil change. It stated my power was reduced. I took it in, and they told me they had just diagnosed this problem for another Encore owner, and it took two weeks…

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I'm in need of a repair on my 2021 Buick Encore GX. It was seen at GM of Marion on July 30 for a warning light that came on as I was driving down the road after having an oil change. It stated my power was reduced. I took it in, and they told me they had just diagnosed this problem for another Encore owner, and it took two weeks to get the part in. It is now September 22, and I still do not have this fixed. It is a safety concern and I have been calling GM about it almost weekly, trying to get some help. How is it safe for my daughter & I to be driving down the road with only half power? I cannot pass anyone - the speed isn't there. I can't just pull out or even merge onto the interstate for fear of being ran over. And GM does not appear to care. I've been told by multiple dealerships that GM has them. They just will not freely send them out to dealerships to repair cars. I think if they have a car sitting on their lot that has the part, they should be allowed to use it to take care of the one that is already sold. I'm at 31,000 miles, and they told me it may not be covered if I am outside of my warranty when they decide to send the part. I need some help!

NHTSA ODI #11485788

9,000 miles · Oct 6, 2021
Engine

The contact owns a 2021 Buick Encore GX. The contact stated that while at a stop sign, the RPM was fluctuating from 0 to 3,000 RPM. The contact stated that the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact mentioned the failure recurred multiple times with the …

Read full complaint

The contact owns a 2021 Buick Encore GX. The contact stated that while at a stop sign, the RPM was fluctuating from 0 to 3,000 RPM. The contact stated that the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact mentioned the failure recurred multiple times with the vehicle being unable to be restarted. The vehicle was taken to the dealer where it was diagnosed that the emergency jack needed to be repaired under recall. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer for a second time however, the failure was undetermined. After the third failure, the vehicle was diagnosed with an unknown software needing to be reprogrammed. The vehicle was diagnosed a fourth time and the contact was informed that the engine may not be receiving gasoline and needed to be repaired. The vehicle was repaired each time however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

NHTSA ODI #11435680

Official recalls

2

21V440000 · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift:stand

Jun 10, 2021

General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Consequence & remedy

Consequence: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.

20V588000 · Service Brakes

Sep 24, 2020

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Consequence & remedy

Consequence: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.