MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY …
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MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
NHTSA ODI #11229464
5,500 miles · Sep 26, 2016
Electrical SystemFuel/propulsion SystemUnknown Or Other
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AN…
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BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Consequence & remedy
Consequence: If the seat frame is not welded in the correct places, the seat may not perform as intended, and in the event of a crash, the seat occupant could be at an increased risk of injury.
Remedy: GM will notify owners, and dealers will inspect the third row left side lower seat frame, replacing it as necessary, free of charge. The recall began on January 29, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782 or Buick customer service at 1-800-521-7300. GM's number for this recall is 21930.
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Consequence & remedy
Consequence: A wiper motor that overheats increases the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the windshield wiper motor cover assembly, free of charge. Owners are advised not to use their front windshield wipers until the wiper cover has been replaced. If weather conditions prevent operation of the vehicle without using the windshield wipers, GM will make arrangements to pick up the vehicle for servicing. The recall began on September 30, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15780.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2016 Buick Enclave Problems, Complaints & Recalls | Skip That Year